Rob Logan | Page 23

Excellent, no pressure service. Great sales team I had purchased a car from Jay Honda in the past but it had been a while. When I started my vehicle search I was contacted by 4 different dealers whi I had purchased a car from Jay Honda in the past but it had been a while. When I started my vehicle search I was contacted by 4 different dealers while doing research on the vehicle I wanted. After speaking to 2 other dealers in the area I was not impressed by the service I received. I decided to go back to Jay since I had great experience with them years ago. I was not disappointed. From the moment I walked in the dealership and met Tony and Rob the experience was excellent. They were both straight forward and honest about what was available, the time frame that we would be looking at to get what we wanted (which they well exceeded my expectations, getting the vehicle in about a day). I had been waiting a little more than a week for word from the other dealer, with no response, before coming to Jay. I couldn't be happier to have made the switch. I really appreciate the professional service that Rob and Tony provided during the sales process. They did not push for additional extras and they even helped me to refine the accessory choices that I had wanted to maximize value and savings. When it came time to actually signing the paperwork, working with Michael was as easy as it could have been. in just a few minutes he was able to explain everything and get us back out the door and without any additional questions. A much easier experience than when we purchased my wife's previous car, a Toyota. I would absolutely recommend Jay Honda as a dealership, both experiences I have had have been top notch. If they are available, speak with Tony and Rob. They are hands down the best sales professionals I have had the pleasure of working with. Kevin K. More

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Amazing, Courteous and Professional Rob, Toni Mark and Mike were fantastic. They all work together as a team. Made buying my car so easy! Rob was willing to answer all questions I had an Rob, Toni Mark and Mike were fantastic. They all work together as a team. Made buying my car so easy! Rob was willing to answer all questions I had and show me more than one vehicle. He was very knowledgeable. They all worked on the deal to make it run as smooth as possible. They were very busy so I think it took a little longer than normal, but even though they closed at 6, they stayed until well after 7 to make sure I drive home in my be Pilot. I will never go to another dealership again. Great job!!! More

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Walked out with new Honda lease same day. Excellent service. Jay Honda is a professional, first-class dealership and arguably the best Honda dealer to work with in Northeast Ohio. Rob Logan was great in listenin Jay Honda is a professional, first-class dealership and arguably the best Honda dealer to work with in Northeast Ohio. Rob Logan was great in listening to what I was looking for in a Civic and putting together a deal presentation. Their salesmen and financing office were not pushy and left me with a very positive experience as a first time car buyer. Would recommend to others buying a Honda. More

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First time purchasing from Jay Honda I chose to call Jay Honda because they offered Costco pricing; and the salesperson assured me it would be worth the 45 minute drive to their dealershi I chose to call Jay Honda because they offered Costco pricing; and the salesperson assured me it would be worth the 45 minute drive to their dealership. There are other Honda dealerships much closer to my home, but I decided to go ahead and give Jay Honda a try. I was warmly greeted, and given great customer service. They came true to their word about the Costco pricing and made it worth my while! More

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Excellent My visit was great, Tony worked with me to get me my first car in my name. I appreciate the service and I would def recommend Jay Honda! My visit was great, Tony worked with me to get me my first car in my name. I appreciate the service and I would def recommend Jay Honda! More

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"Tony was the best!" My husband and I wanted to see if it was possible to trade in both of our vehicles and lease two new Hondas. I was dreading the thought of how this ex My husband and I wanted to see if it was possible to trade in both of our vehicles and lease two new Hondas. I was dreading the thought of how this experience might go because of past dealing with car shopping. We couldn't have been more thrilled with how easy and professional Tony made this experience for us! Everything went awesome and we were able to make the deal and have smiles on our faces the entire time! I can speak highly enough about the experience and everyone we encountered at Jay Honda! More

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Tony/Rob provide the best car leasing experience! I had the pleasure of working a second time with Tony to lease another Honda CRV. After having a phenomenal experience with him while leasing my first I had the pleasure of working a second time with Tony to lease another Honda CRV. After having a phenomenal experience with him while leasing my first car, I decided to make the 4 hour drive from Cincinnati to Bedford to work with Tony again. I was not disappointed! Tony and Rob did a fantastic job tag teaming to help me pick out a car and negotiate a deal during the short time I was in Bedford. They took the time to understand what I was looking for and helped me select a car that met my needs (with no gimmicks/pressure to choose upgrades that I didn't need). They make leasing a car fun and I have every intention to drive back to Bedford when my lease is up to work with them again! More

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I love my new Honda Pilot! We turned in our old lease for a new one and it couldn't have been easier. The turnaround time was fantastic! Jay Honda deserves an honorable mention We turned in our old lease for a new one and it couldn't have been easier. The turnaround time was fantastic! Jay Honda deserves an honorable mention for their classy service. Everyone was friendly and straightforward, no hassles. We love Tony, Rob and Michael. Thanks again!! More

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A great experience My experience purchasing a CR-V could not have been better. Tony and I reached an agreeable purchase and trade price. Rob spent considerable tim My experience purchasing a CR-V could not have been better. Tony and I reached an agreeable purchase and trade price. Rob spent considerable time explaining the technical and safety features of the auto. I am finding the CR-V a very satisfying ride. I would recommend Tony and Rob to any one interested in a Honda. More

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Buying New Civic EX Tony, Rob, and Michael were fantastic! I'm a recent grad and they were able to find me a deal for furthering my education. They did a great job explai Tony, Rob, and Michael were fantastic! I'm a recent grad and they were able to find me a deal for furthering my education. They did a great job explaining everything to me and making sure I understood what was going on. More

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