Rob Logan | Page 33

I haven't purchased a new vehicle since 2007 and I've never leased a vehicle before. Rob was very understanding to my situation and he explained everything in detail. I never felt like he was trying I've never leased a vehicle before. Rob was very understanding to my situation and he explained everything in detail. I never felt like he was trying to sell me something that I didn't need or couldn't afford. He was very attentive to my needs and concerns. I enjoyed my experience and left the lot feeling great about my new car. I hope to have the opportunity to work with Rob in the future! On a side note, I rated price as three because I have not had a car note in a while, it will take me some time to get used to paying one again. Thanks, Melissa Burnett More

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Robert Logan made the experience perfect. His follow up was dead on from the first time I was in touch with him until I drove away with my new car. He was always accessible and spoke to me as a person and was dead on from the first time I was in touch with him until I drove away with my new car. He was always accessible and spoke to me as a person and not as a customer which was very refreshing. Robert made sure I knew exactly what I was purchasing and that I understood everything. I really liked that he never pushed me to get a more expensive car. He listened to my needs and helped me close the deal on exactly what I wanted In a few more words that sums up my experience with Robert - personable, knowledgable, patient, and very helpful. I greatly appreciate all of his help. I picked up my car late Friday and even though the dealership had closed he took the time to show me all the features on the car and made sure I was comfortable w everything before I drove away. Great work Robert. Thank u for all of your help. More

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It was a real pleasure to meet and work with Rob, very up beat and positive. Rob will go that extra mile for you he prove that by getting me the best deal possiblenfor me and the dealership. I would recommen beat and positive. Rob will go that extra mile for you he prove that by getting me the best deal possiblenfor me and the dealership. I would recommend Rob Logan and Jay Honda to anybody in need of a car new or used.I have dealed with Jay Honda for more then 10 years and will co ntinue to do so as long as they have first class employees like Rob Logan. More

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I gave this delaership an over all expierence of outstanding. Rob took great care of us to find a great car. I love my honda and will be refering people to this dealership. we were in and out in a h outstanding. Rob took great care of us to find a great car. I love my honda and will be refering people to this dealership. we were in and out in a hour. More

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I'm so greatful to have a chance to send this review, as i inadvertley, forgot to mention Mr. Spitaleri in my previous review. He was actually the salesperson i initially saw when i entered Jay Honda. An as i inadvertley, forgot to mention Mr. Spitaleri in my previous review. He was actually the salesperson i initially saw when i entered Jay Honda. And even though he was about to leave for an event outside his work, he took time to sit down with me, and go over exactly what it was that i wanted to purchase, and gave me some options, as well as some history of Jay Honda. Then and only then, did he introduce me to a wonderful team mate and partner by the name of Rob logan, who kindly, took over the sale where Tony left off. I was approved for a 2013 Honda Civic!! Never in my wildest dreams did i ever think i would be driving out of there with a "NEW" car!! The service was Excellent!! They wouldn't let me think Negatively, and kept my spirits up during the whole process, ( i was down because i didn't think i'd be approved for a car). Iv'e been raving about them to my family, friends, and co-workers!! And actually have 3 people going to see them this week! And i will keep reccomending them to any one who express interest in buying a car. Keep up the Excellent work Guys! YOU ROCK!!! Your very satisfied customer, (For Life!!) Gwendolyn Bynes More

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I'm a college student so this was my very first car buying experience!!! I'm also a daughter of repeat customers of Jay Honda so I knew we'd be well taken care of. After first shopping around for a u buying experience!!! I'm also a daughter of repeat customers of Jay Honda so I knew we'd be well taken care of. After first shopping around for a used car on other Bedford Automile lots, my dad, after not being satisfied, finally said "Let's go to Jay and see Rob and Tony." From the second we walked in the door we (my parents and I) were treated like family!! Tony and Rob were both extremely personable, straight-forward, honest, and accommodating not pushy or condescending like some sales people can be. I ended up with more than I ever anticipated!!!! A new 2013 Honda Civic EX versus any used car while still paying relatively the same a month?! I'LL TAKE IT!!!! Thanks so much Tony and Rob!! More

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We visited Jay Honda because of the Costco Buying Program. Tony and Rob were attentive and honest, not pushy at all. We got a great price, better than on any other vehicle we've ever purchased. Tony Program. Tony and Rob were attentive and honest, not pushy at all. We got a great price, better than on any other vehicle we've ever purchased. Tony and Rob made buying a new car painless. I cannot recommend them or Jay Honda strongly enough. More

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Terrible dealership. Made the mistake of going with them once last year and then hoped they had changed, so tried them again this past weekend. In purchasing the CRV cash last year for my fiance, Tony offer once last year and then hoped they had changed, so tried them again this past weekend. In purchasing the CRV cash last year for my fiance, Tony offered a price which we accepted. He tries warming up to us in saying things like "you guys look like you're going to pay cash." We were paying cash so he informed us that this makes his job easier since there is less paperwork. I had to leave town so my fiance goes to pick up the car on Saturday with the check for the full price and Tony tries to sell her on the financing. He says, "Oh, the only reason we offered that price was because we thought you were financing." Had I been there, I would have made certain that we got the car from another dealer. My fiance convinces me to check them out for the lease of my Accord. I negotiate a price with Tony and he offers to do better once he sees my trade in. Tony stops calling and I keep having to follow up with him to get him to talk to me. Who has ever heard of a car salesman doing that? He passes me off to Rob who calls me and tells me a price that is less than what Tony offered. We set up a time and I make the hour drive to their dealership. Once I get there, Rob informs me that because I withheld certain facts about my trade in, the price is actually 40 more per month. I told Tony that I told him everything he swears that he didn't know; lying to me flat faced. Furthermore, I offer 500 more per for downpayment for a 36 month lease and Rob lowers the price by only 3 dollar per month. Someone explain that math to me. Huge waste of time dealing with this dealership. Look in Akron or other areas for a MUCH better dealership experience. These guys can't be held to their word. I would recommend not even talking on phone with them and doing all correspondence through email if possible. Otherwise, they will pull a bait a switch on you. More

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Rob was an absolutely great salesman! This was my first time leasing a car on my own and I appreciated Rob's patience, friendliness and he was very knowledgeable. He made me feel at ease going through the time leasing a car on my own and I appreciated Rob's patience, friendliness and he was very knowledgeable. He made me feel at ease going through the leasing process. Rob worked hard to get me a great lease deal on my Honda Accord. He spent time with me going over all the features of the car. I will definitely recommend Jay Honda and my great salesman, Rob, to my friends and family. Thank you for a great experience. More

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I am very pleased with the service I received from Jay Honda and Rob Logan the salesperson. He made an offer for me to lease a new car and turn in my car in that I had another year to lease and stuck wit Honda and Rob Logan the salesperson. He made an offer for me to lease a new car and turn in my car in that I had another year to lease and stuck with the offer all the way to the end of the deal. I tried to find something wrong with the deal but I could not because he could answer all my questions and put me at ease. He was very personable and not pushy and he took extra time to help me understand the new technology in the new car. I feel I can go back and ask any questions and they will treat me as though I am an important customer. This is my third time to lease through them and I would go back again because I am always treated well there. I have and definitely would recommend that others go to them. More

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