Rob Logan | Page 36

Making up my mind on which car I wanted was the most difficult part about this purchase. Many sales people give you the "pitch". Rob was genuine, expedient and efficient. Ones I made the decision, th difficult part about this purchase. Many sales people give you the "pitch". Rob was genuine, expedient and efficient. Ones I made the decision, the process was extremely easy and quick. No glitches, no surprises. Rob was very patient and thorough in explaining all the bells and whistles of the car without making me feel like it's something I should know. He accommodated my busy schedule and delivered the car to my house! Now THAT'S service! This was my first experience at this dealership based on a recommendation from a friend. The general manager, two other sales men and the finance person were equally as friendly and introduced themselves with the offer to call with any questions at any time. I’m a big Honda fan and if my next car is yet another Honda, I know where I’ll be purchasing it from. Thanks for a great car buying experience Rob and the Jay Honda team at Bedford! More

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I have given Honda such a high rate is because this is a great dealer. I am a repeat customer I have now gotten 3 vehicles form here. They are very friendly and helpful. They are quick to serve you wheth great dealer. I am a repeat customer I have now gotten 3 vehicles form here. They are very friendly and helpful. They are quick to serve you whether it is in the service department or buying a new car. I love my new Civic. During this last purchase the entire team from Tony and Rob to Patsy in finance they truly worked a miracle. My credit was not great but they got me my new Civic. I feel this dealer is outstanding in all areas because, I’m a repeat buyer and that’s due to great people you hire. More

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My husband and I had the opportunity to meet a wonderful group of people today at Jay Honda. We had stellar customer service with Robert Logan. I would recommend Robert to a friend, family member or co-work group of people today at Jay Honda. We had stellar customer service with Robert Logan. I would recommend Robert to a friend, family member or co-worker. Robert made sure we explored all options regarding the purchase of our vehicle. We will definitely be coming back. We have a new family. Bryant and Sonya Curry More

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Friendly and down to earth guys. They asked us what we were looking for, showed us the vehicle, went over the features and test-drove the Odyssey immediately. We were overly impressed with the vehicle and were looking for, showed us the vehicle, went over the features and test-drove the Odyssey immediately. We were overly impressed with the vehicle and knew it would come down to the trade in value of our vehicle. We were miles apart on the first quote but were able to hit our ideal monthly payment and still having a great rate of 1.9%. Thanks for making it happen! More

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Rob Logan and the rest of the staff at Jay Honda were outstanding! They made the car buying experience as easy as possible. They pulled the Pilot model we wanted from another dealer with ease, and for mu outstanding! They made the car buying experience as easy as possible. They pulled the Pilot model we wanted from another dealer with ease, and for much less than the competition. The car was perfect upon delivery, and they were very thorough when teaching us all of the features our car offered. I have purchased about 12 cars in the past 6 six years (serial buyer), and i have to say that it was the best experience i have ever had buying a car, and i look forward to that sort of care when taking our new car for service! The best! More

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Tony and Rob work together to back each other up, so no matter when I called or showed up, someone was there to help me. Both are extremely knowledgeable about not only the features of the cars, but also matter when I called or showed up, someone was there to help me. Both are extremely knowledgeable about not only the features of the cars, but also the sales and financing process. Each was helpful in his own way, but together, they made the process very easy and they make a great team. More

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Because my car had excessive miles and in need of more repairs, I narrowed my search down to a Buick and a Honda. I meet Rob Logan and never felt intimidated or uncomfortable with his presentation and ans repairs, I narrowed my search down to a Buick and a Honda. I meet Rob Logan and never felt intimidated or uncomfortable with his presentation and answers to my many questions. After the test drive and some crunching of numbers I put him on hold to see about the Buick. About half way through the Buick sales pitch I stopped the discussion and said that the Honda was my choice. Called Rob back and after a nother meeting I bought a Honda Accord V6. The ease of the process was the best part, not to mention the price. Rob left me with a genuine feel of confidence in my purchase. There was no second guessing. I FELT GOOD! More

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Rob's knowledge of the cars available and their differences is excellent. He pointed out the features of the 2013 Accord that were different from my old car and showed how well they were incorpora differences is excellent. He pointed out the features of the 2013 Accord that were different from my old car and showed how well they were incorporated into the new car. He responded immediately to my emails and was available at times I wanted to come to the dealership. His explanation of the advantage to me of leasing helped me make up my mind to lease my new car. I couldn't have been more satisfied with the effort he put into getting me my new car. More

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Ron Logan is an excellent salesperson-personable and competent. I have already recommended him to a friend. I would definitely contact him next time I need to purchase a cat. competent. I have already recommended him to a friend. I would definitely contact him next time I need to purchase a cat. More

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W had previously purchased a Honda civic at another Cleveland dealership, and were looking to upgrade and trade in/lease a new pilot. We had done our Internet homework and knew what we should expect Cleveland dealership, and were looking to upgrade and trade in/lease a new pilot. We had done our Internet homework and knew what we should expect for both the lease price and the trade in value of our car, and planned to shop around to 2 or 3 dealerships to make a decision. Jay Honda was the first one we went to, and rob was pleasant, not pushy, and quickly understood what we were looking for. They immediately exceeded out expectations for both the lease price and the trade in value, by a lot. But we wanted to do due diligence and also give our old dealer a chance to keep our business. So we grudgingly left Though we almost stayed since the deal was so good. We let our old dealer give us his offer, then told him about the offer from jay Honda ( and there was a big difference between the two). He was shocked, and advised us to go back and get that deal immediately! And when we told him we were speaking with Rob, he had only good things to say about him too. I think you can be pretty sure you're getting a good deal when another dealer tells you that! We went back and rob was not there, but had his partner tony help us. they were again friendly, efficient and we signed that day. It was really nice to see salesmen helping each other and getting along, instead of the cut throat experience you can sometimes get at dealerships. We really felt very comfortable at the dealership, never pressured, and felt very happy that we got a good deal too. If they were trying to make a customer out of us, they definitely succeeded. More

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