Rob Logan | Page 39

Tony & Rob did a great job from start to finish in the process of buying my car, and going through all the details of the car. Any and all questions were answered by both. the process of buying my car, and going through all the details of the car. Any and all questions were answered by both. More

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I generally dread the car buying experience. But honestly this was one of the most pleasant experiences I have had when buying a car. I have bought 2 luxury cars in the past 10 years and this exper honestly this was one of the most pleasant experiences I have had when buying a car. I have bought 2 luxury cars in the past 10 years and this experience was better than at the luxury car dealer. Rob Logan is incredibly nice, professional and goes above and beyond all expectations to make sure you are satisfied. He communicates well via e-mail which was very important for me. A few things that stood out 1. There was no pressure to purchase at any time 2. He was very patient as we changed our minds several times re' the color of the car 3. Drove us to multiple lots to show us different colors and interiors to make sure we knew what we were buying and repeated the process when we wanted to see it in daylight 4. When we finally decided on the color it was going to take 10 days to get the car. I found a buyer for my old car. Without even my asking, he offered me a free loaner to use till I got the new car. 5. After the purchase, he gave us all his contact information telling us how he would not hand us off to some strangers in the service department. He would be our point person for anything we needed or had questions about even after he had sold us the car. An amazing car buying experience! Congratulations Jay Honda for hiring professionals like Rob. More

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Rob and Tony were both excellent. There was no pressure and they provided great pricing and sales service. The car was delivered clean and the features explained thoroughly. Jay Honda is certainly not the and they provided great pricing and sales service. The car was delivered clean and the features explained thoroughly. Jay Honda is certainly not the biggest Honda dealer in the area but it feels a bit more personal there. More

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I purchased my 2009 Honda Civic from Jay and adored it, a few weeks a ago I received a letter from Jay Honda asking me to consider turning my Honda in so it could be put into the "Pre-Owned Certified&qu few weeks a ago I received a letter from Jay Honda asking me to consider turning my Honda in so it could be put into the "Pre-Owned Certified" inventory. The letter said Jay was would work with me on a deal for a 2012 Civic. When I called to inquire I was connected to Rob Logan in sales. On the phone Rob was very friendly, knowledgeable, and didn't pressure me in any way. He put together some rough numbers returned my call and emailed me. Since I don't live in Cleveland I scheduled a time to come into the dealership to try and make a deal. Rob met with me (a day early even!)and again was easy to work with, able to answer my questions, and did not pressure me into anything. Like most people, I have a budget I have to stick with, and Rob understood that and worked with me to get a great deal on a 2012 Honda Civic. He even helped me choose my color as I wanted to depart from my previous color. He set me up with Xavier in finance, who was also very personable, and made the process of trading in my old car and getting my new one relatively painless and easy. After all was said and done Rob then showed me my new car, how to work everything, and really took the time to answer my questions. I didn't ever feel like he was in a rush to meet with other clients; I had his full attention. He followed up with a voicemail message three days after purchase to see how I'm liking my new car - I think love is a better word there. I came from Dayton to buy my new vehicle at Jay and will continue to do so. I will send anyone I know there and specifically to Rob. Thank you for your expertise, professionalism, and friendly attitude. More

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When I originally went on-line to get a quote for a new Honda Accord I received three responses to my request. Rob Logan was the first to respond, within 15 minutes after I finished my request. He asked th Honda Accord I received three responses to my request. Rob Logan was the first to respond, within 15 minutes after I finished my request. He asked that I come see him and he could definitely help me get out of a car I did not like after owning it for only a year. That impressed me very much. None of the other dealers, that eventually responded, made any effort to talk to me as a person rather than a computer message. I then went to a few Honda dealers to look at the cars and I talked to a few salespeople. Rob also called me and said he would not be at work the day of my visit so I would talk to his co-worker Tony Spitalieri. I was so impressed by the deal Tony and his Sales Manager gave me I bought the new car within an hour. When I went to pick the car up, I met Rob. Both of these guys are truly honest professional salesmen. I never had a salesperson like these guys. They work very well together as a team and I must say I will not go anywhere else to buy a car in the future. My father sold car his entire life. I grew up in the car business. He was a very honest and professional saleman, just like Tony and Rob. Stay the way you are and you will definitely be successful and live a great life. Thanks Lee Swerline More

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I like dealing with sales personnel as much I like having teeth pulled. I was met by Tony Spitalieri and told him what i was interested in. He was very nice and upfront with me. I was going to buy a car som teeth pulled. I was met by Tony Spitalieri and told him what i was interested in. He was very nice and upfront with me. I was going to buy a car somewhere that day, and i'm glad I did business with Tony. He is no B.S. which is why he sold me a car that day. Rob Logan was great assisting with accessories and Patsy with the paperwork. Patsy Santone and Rob also helped put my child seats in the new car. I will highly recommend these guys and Jay Honda to friends and families. Super guys. Period. Kevin Grady More

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Rob was a great guy to work with. He was knowledgeable and made the buying experience as enjoyable and as easy as possible. The pricing was great and he even delivered our new Honda directly to our home. and made the buying experience as enjoyable and as easy as possible. The pricing was great and he even delivered our new Honda directly to our home. He spent a lot of time explaining the features and was professional in every way. More

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Rob was very congenial on the phone and followed up with me when I arrived at the dealership at the time stated. Rob was totally prepared for me with the exact car we had discussed.It was prepped and washed me when I arrived at the dealership at the time stated. Rob was totally prepared for me with the exact car we had discussed.It was prepped and washed and ready to go. There were no games and just a fair and friendly transaction between us. Rob showed his genuine concern for his dealing with people in the same way that he would like to be treated. He is thoroughly professional and a most caring and pleasant person to do business with. I would welcome the opportunity to transact business with him and Jay Honda in the future. More

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I worked with other dealerships before purchasing from Jay Honda. One dealer in particular attempted to remove me from the marketed by stringing me along with promises that they could find the car I want Jay Honda. One dealer in particular attempted to remove me from the marketed by stringing me along with promises that they could find the car I wanted. A couple of broken promises later I did my own searching and found Jay Honda had the vehicle I was looking for. I worked Rob to get the color car I wanted. The big diference between Jay and the other dealer, they kept their word. More

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Salesperson was great(ROB LOGAN).Everybody was very friedly.Great experience.Will come back for my next car.Will recommend the dealership and Rob Logan. friedly.Great experience.Will come back for my next car.Will recommend the dealership and Rob Logan. More

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