Rob Logan | Page 38

This is the second vehicle I have purchased at Jay Honda from Rob Logan. He makes the process easy. There is no pressure or silly games just someone who knows the vehicles and can explain the features clear from Rob Logan. He makes the process easy. There is no pressure or silly games just someone who knows the vehicles and can explain the features clearly and concisely. A fair price on the car and fair value for my trade. Easy More

Report | Print

I walked into Jay Honda on a referral for Tony Spitalieri. A good friend of mine and her father have been loyal customers of his for years. This was my first time considering a new car purchase. A Spitalieri. A good friend of mine and her father have been loyal customers of his for years. This was my first time considering a new car purchase. As you know, walking into anything unknown can be very intimidating. I had anticipated simply meeting with Tony to collect some information. However, I ended up walking out as a profoundly satisfied customer. Historically, car salesmen/women have been regarded as hustlers; deceitful. So naturally I was apprehensive to walk in alone. But, right away, Tony S. and Rob Logan took me under their wings. They not only approached me with the upmost respect, but also safeguarded me as though I was their little sister. They were dedicated to ensuring my education through the entire purchase right down to the most insignificant details. They exuded incredible patience without any pressure to make uncomfortable decisions. And once I had finally made my decision ie; color, interior, etc..(And I wasn't making it easy on them..) They offered me every accommodation to ensure I was never left to just fend for myself. They truly bent over backwards and backwards again. The staff members I worked so closely with are the epitome of, not only having a profound conception of the automotive industry , but also exuding an unparalleled work ethic. My recommendation for these accomplished men can not come higher. They made what could have been an agonizing experience, into a pleasurable encounter of great people. And a new car! More

Report | Print

This is our fourth lease with Jay Honda and the second with our salesman, Rob Logan. We have many choices of dealerships and car models as we live close to the Bedford Auto Mile where Jay Honda is located with our salesman, Rob Logan. We have many choices of dealerships and car models as we live close to the Bedford Auto Mile where Jay Honda is located. After researching alternatives, and visiting different dealers, we always come back to Jay Honda and Rob Logan!Their warm customer service cannot be beat! Add the Honda Accord's outstanding features for 2013, and we have a great Deal! Thanks Rob! More

Report | Print

My name is Kay Thomas, and I worked with Rob Logan in order to purchase a new Honda CRV -EX-L AWD vehicle, as well as trade in my existing 2010 Lexus. I got a great trade-in price on my existing car, and order to purchase a new Honda CRV -EX-L AWD vehicle, as well as trade in my existing 2010 Lexus. I got a great trade-in price on my existing car, and was quoted a very fair price on my new CRV. Within six days , the dealership had my new CRV in the color combo that I requested , and my delivery appointment went very smoothly . Rob did a great job during the entire purchasing process, and I could not be happier ! Thank you Jay Honda for the excellent service !! I have already recommended your dealer ship to my friends, and family. More

Report | Print

I enjoyed my dealing with ROB and TONY. Friendly environment, straight forward answers. I like the duration of the work. They even suggested me what should be good for me to maintain my car new. I h environment, straight forward answers. I like the duration of the work. They even suggested me what should be good for me to maintain my car new. I hope I will keep getting best service as a new customer. All the best. More

Report | Print

My initial contact was with Rob Logan via internet. When I mentioned a trade-in and we were in the ball park regarding price, he suggested I drive up (40 min from my home) as his manager thought we were clo I mentioned a trade-in and we were in the ball park regarding price, he suggested I drive up (40 min from my home) as his manager thought we were close. I thought it was probably a wild goose chase; I would drive up, they'd low ball on the trade or change the story about the price. In fact, Rob hurried out of a staff meeting when I arrived. I drove the car. His manager came out, was reasonable, and I drove home in a new Accord. The finance director was helpful. There was no pressure. I don't know if I got the absolute best deal possible (one always wonders of $100 here or there could have been shaved off), but I got a good and fair deal without having to play silly games. I was working with 4 dealers simultaneously. One was playing the game (start high, then came down over several days and many phone calls to me). Two seemed stand-offish when I lowballed an offer. I expect customers to be upset when they get a low number on a trade-in, as they are not professionals, but I am annoyed when dealers act upset when a customer low balls. This is a business transation. They only need to say "no, we can't do that." Actually, I expected that from Jay. Not only did they accept my offer, but they were very helpful and friendly along the way. Rob Logan in particular was really good to work with; though I have had good experiences with Honda salespeople generally, Rob was the best. More

Report | Print

We've worked with Rob for several years and have been very happy. We are in our third car with him and he's always provided great service. With this new lease, Tony also got involved and was equally as very happy. We are in our third car with him and he's always provided great service. With this new lease, Tony also got involved and was equally as professional as Rob. We are very happy with the service we receive and will continue to give Rob and Tony our business. More

Report | Print

Always a great deal and efficent personnel, bought an Accord earlier in the month in California and it took hours to complete-made me really appreciate Jay Honda. Accord earlier in the month in California and it took hours to complete-made me really appreciate Jay Honda. More

Report | Print

Tony was great, very knowledgeable about the car we bought. There were minor issues with the car which Tony addressed immediately, making sure we were happy with our experience. I liked that Tony and bought. There were minor issues with the car which Tony addressed immediately, making sure we were happy with our experience. I liked that Tony and Rob were laid back, we were not pressured into buying anything like other dealerships. More

Report | Print

Let me start by saying that I NEVER look forward to shopping for a car. I've leased 5 vehicles since I graduated college, and I've never had a great experience... Until now. Working with Rob was really shopping for a car. I've leased 5 vehicles since I graduated college, and I've never had a great experience... Until now. Working with Rob was really relaxing. Our lifestyles are very similar, and he knew exactly how to guide me and my wife through this process. He was patient and very informative, answering all our questions thoroughly. Rob just flat out took care of everything. He wasn't the typical car salesman. I'd recommend him to anyone. I must also take a minute to commend Minville. He's very valuable to the day to day operations at Jay. He was supportive through the process as well, even printing me a short article on why a guy driving a mini-van was still considered "cool". It was just a light hearted gesture that made the experience more relaxing. Great job guys! More

Report | Print