Rob Ploof | Page 33

Great Service from the front door to the check out! The same cheerful young woman, Amanda, met me with her tablet to scan in the information. I asked her about adding an extra item to my initial servic The same cheerful young woman, Amanda, met me with her tablet to scan in the information. I asked her about adding an extra item to my initial service appt. She told me how long it would take to do everything. The service area has a "quiet room" with WiFi access in which I could productively work. Everything was finished 15 minutes early! A GREAT experience from the front door to the check out! More

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Stellar Experience I dealt with Rob Ploof, and he exemplifies customer service and satisfaction. He did everything he could, from start to finish, to make our transactio I dealt with Rob Ploof, and he exemplifies customer service and satisfaction. He did everything he could, from start to finish, to make our transaction smooth and pleasant. His attitude is open and friendly, honest and trustworthy. I felt immediately that I was going to get the best deal that I could, and actually, the minute I met Rob I knew I'd be buying a car from him. Bravo! More

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Amazingly Patient. As a single mom it's challenging to get tasks done alone.. I was horribly anxious about going to buy a new car after my divorce, let alone with my two As a single mom it's challenging to get tasks done alone.. I was horribly anxious about going to buy a new car after my divorce, let alone with my two boys in tow..Rob, was patient and understanding. He interacted with my children and made them feel like they were part of the process. They're still talking about how cool he was this morning. Starting over is scary, getting a new car is a a big step and they did everything they could to work with me and make the process smooth. I couldn't have asked for a better experience! More

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Rob rocks! Having had a number of negative experiences at different dealerships, it was so refreshing to get to work with Rob at Heritage Toyota. Rob made the pr Having had a number of negative experiences at different dealerships, it was so refreshing to get to work with Rob at Heritage Toyota. Rob made the process stress free and even fun! As a woman purchasing from a dealership for the first time, I can confidently say that I got a good deal and felt respected. Thanks, Rob! More

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Excellent service I was very happy with my heritage Toyota experience. I walked in with 2 vehicles in mind (one being a 2015 highlander) the other a vehicle from a diff I was very happy with my heritage Toyota experience. I walked in with 2 vehicles in mind (one being a 2015 highlander) the other a vehicle from a different dealership. I sat down with Rob Ploof, he immediately made me feel comfortable without pushing the Toyota on me. He simply stated the facts on why the highlander was superior and was able to show me documentation with different news articles and such. Once I made my decision he was very accommodating to mine and my husbands busy schedules. I would absolutely recommend Toyota for the service and great product! More

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Great Price and Amazing service!! After many frustrating phone calls and visits to other dealerships I finally called Heritage Toyota in which I spoke with Rob Ploof. He went way above After many frustrating phone calls and visits to other dealerships I finally called Heritage Toyota in which I spoke with Rob Ploof. He went way above and beyond expectations. I knew the specific car I was looking for and the max price I could pay. Rob met those needs with no haggle, no pushy sales pitch, and he didn't try to sell me on different car. I was impressed with his straight forwardness and his honesty. I drove an hour and ½ to meet with him at the dealership and he kept his word on everything. I won’t go anywhere else now. I have a 15 year old son and he just got his driving permit. He is saving money for a pickup truck…I will be calling Rob Ploof for him next year. More

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Review! I came in looking for a car with very specific qualities and was very pleased with the outcome. Rob was very helpful and he worked with me to find th I came in looking for a car with very specific qualities and was very pleased with the outcome. Rob was very helpful and he worked with me to find the right car and was easy to get ahold of and accomidated my needs as a buyer. He went above and beyond what I had ever expected when getting my car and really tried to find everything I was looking for in a car. I would highly reccommend him! More

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Great place to buy your first new car I went through the process of leasing my first new car today at Heritage. I worked with many of the members of the team, and they all treated me with I went through the process of leasing my first new car today at Heritage. I worked with many of the members of the team, and they all treated me with the same care and friendly demeanor. They made this process very easy for me, especially considering my credit history is less than stellar. I drove off the lot today with a new 2015 Prius c One, and I couldn't be more happy with it. Fantastic service, friendly people, no pressure, and found the perfect car for me. Feeling great about the whole transaction. I would highly recommend Heritage Toyota to anyone looking for a new car. More

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Wonderful Experience! My husband & I worked with Rob Ploof at Heritage Toyota recently and had a wonderful experience. Rob listened to our needs when it came to what we wan My husband & I worked with Rob Ploof at Heritage Toyota recently and had a wonderful experience. Rob listened to our needs when it came to what we wanted in a vehicle and budget. He was knowledgeable and helped us make the right decision in purchasing a Toyota Highlander. We love it! We highly recommend Rob to anyone looking for a new or pre-owned vehicle. More

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Great overall experience I recently went to heritage Toyota in hopes to get a new vehicle. I worked with Rob Ploof and he was amazing! He helped me to the best of his ability I recently went to heritage Toyota in hopes to get a new vehicle. I worked with Rob Ploof and he was amazing! He helped me to the best of his ability and successfully got me in a new car with no hassle. He isn't pushy and does what he can for his customers!!! Thanks to him I drove off in a reliable car for my daughter and I!!! My next purchase will definitely be here! More

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