Rob Sagstetter | Page 2

This is a Beautiful facility and we had great service from everyone we came into contact with! from everyone we came into contact with! More

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Best experience ever! Thank you so much for a friendly no pressure and easy car buying experience. I appreciated the service oriented approach and it felt like chatting w Thank you so much for a friendly no pressure and easy car buying experience. I appreciated the service oriented approach and it felt like chatting with old friends. Love the car, but seriously the best dealership I’ve been to. White glove treatment! More

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Ben Kauffman was great, the place was clean, welcoming, fast, courteous, and never did i feel i was taken advantage of, lied to, hustled, or pressured into anything. Ben worked around my schedule and I wou fast, courteous, and never did i feel i was taken advantage of, lied to, hustled, or pressured into anything. Ben worked around my schedule and I would not hesitate to buy another car from him. This was our second Kelley car purchase. More

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Very professional and clean environment with a large selection of Volvo XC 60 vehicles! We worked with Ben Cauffman last fall when we happened to be driving through Indiana. He helped us navigate the in selection of Volvo XC 60 vehicles! We worked with Ben Cauffman last fall when we happened to be driving through Indiana. He helped us navigate the infotainment system and test drive a few different versions of the XC 60 while we were still trying to decide whether to make the switch to the Volvo brand. We finally decided to purchase a few weeks ago only to be faced with tariff concerns. Ben was able to locate a vehicle that was already headed this way that met our specifications! Our experience was a pleasant one and we are really enjoying our new vehicle! We drove 2 1/2 hours from a neighboring state just to do business with Tom Kelley Volvo and Ben. We were that impressed! This was our first transaction with this dealership, but likely won’t be our last! More

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We stop at Tom Kelley and looked at a Expedition that we found online. We then went on to look at five more Expedition at five different dealers that same day. We came back to Tom Kelley and made the purc found online. We then went on to look at five more Expedition at five different dealers that same day. We came back to Tom Kelley and made the purchase through them because great customer service, clean vehicle and smooth transaction. We had a great experience from the time we pulled in the parking lot till we left. More

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Thank you Ben and Rob for making the purchase of my Nissan Altima a smooth and effortless transaction! Very pleased with their professional and courteous service. Thank you again for going above and b Nissan Altima a smooth and effortless transaction! Very pleased with their professional and courteous service. Thank you again for going above and beyond to provide a great experience with Tom Kelley Volvo! More

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I love the setup of the various dealerships which I think helps with service specialization. Similar to what I experienced in Dublin, Ohio when I lived there and dealt with Midwest Auto Group (ie, MAG think helps with service specialization. Similar to what I experienced in Dublin, Ohio when I lived there and dealt with Midwest Auto Group (ie, MAG). In addition to my Volvo, I also have a BMW which I service through To Kelley BMW. The entire sales team (Logan, Ben, Rob) were very helpful and service minded. They made the purchase process less stressful than normal and were able to answer all of our questions. Ben in particular was very helpful in explaining the many features in the car! More

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Top shelf, first class experience from the minute I first walked in the front door. Ben was friendly, knowledgeable, efficient and kind. walked in the front door. Ben was friendly, knowledgeable, efficient and kind. More

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Wow! My husband & I made the trip to Tom Kelley Volvo from Louisville, KY and our experience was well worth the drive. Ben Cauffman was friendly, knowledg My husband & I made the trip to Tom Kelley Volvo from Louisville, KY and our experience was well worth the drive. Ben Cauffman was friendly, knowledgeable and got us in and out very quickly while still answering any questions we had. We have purchased many cars and can honestly say this was the best dealership we've worked with - great group of people at Tom Kelley Volvo!! More

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Great customer experience. Ben Cauffman took the time to answer all of my questions and explained all of the features of the SUV. He was exceptional. Great knowledge of the pro Ben Cauffman took the time to answer all of my questions and explained all of the features of the SUV. He was exceptional. Great knowledge of the product. More

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