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Rob Schneider
Rob Schneider at Nucar Mazda of New Castle

Rob Schneider

Service Manager

Nucar Mazda of New Castle

172 N. Dupont Hwy
New Castle, DE 19720

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4.8
17 Reviews
4.8

17 Reviews

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17 Reviews of Rob Schneider

April 26, 2026

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Employee Rating

I'm missing a tire stem cap. Silver with american flag. Overall very pleased . Thank you More

by franksz3
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

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Apr 26, 2026

Nucar Mazda of New Castle responded

Thank you for your valuable feedback, Frank! It’s great to know your overall experience at Nucar Mazda of New Castle was a positive one. The note about the missing tire stem cap is appreciated and helps the team improve, and support is always here if anything else comes up as your journey continues. The Nucar Mazda Team

March 30, 2026

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I really appreciated the customer service that Nucor provides because they make you feel apart of the process with your vehicle More

by dorenefields
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

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Mar 31, 2026

Nucar Mazda of New Castle responded

Thank you for your review, Dorene! We’re happy to hear you appreciated the customer service at Nucar Mazda of New Castle. Our team strives to make every customer feel involved and valued during their vehicle process. We look forward to seeing you again soon! The Nucar Mazda Team

March 29, 2026

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Take my cx-5 here for service. The mechanic does a video review of brake life, etc. This is the typical and good dealer mazda spot. High quality service with OEM parts. More

by euronrg82
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

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Mar 30, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We're pleased to hear that you had a great experience at Nucar Mazda of New Castle with your Mazda CX-5 service. Our mechanics take pride in providing high-quality service and keeping you informed through video reviews. We appreciate your feedback and look forward to seeing you again for your next service! The Nucar Mazda Team

March 21, 2026

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Professional, Timely and Knowledgeable along with clear Vehicle Feedback. There is little room for improvement. More

by tmp105
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

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Mar 21, 2026

Nucar Mazda of New Castle responded

Thank you for your fantastic review! We’re thrilled to hear that you found our team at Nucar Mazda of New Castle to be professional, timely, and knowledgeable. Your feedback is greatly appreciated, and we’re always looking for ways to enhance our services. Looking forward to seeing you again soon! The Nucar Mazda Team

March 13, 2026

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Nucar Mazda keeps you informed of any issues and sends a video of the inspection. They also offer a free shuttle to take you to work or home while your car is being serviced. Highly recommend! More

by johnm.hoguet
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

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Mar 13, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review, John! We’re thrilled to hear that you appreciate our communication and the convenience of our shuttle service at Nucar Mazda of New Castle. Your recommendation means a lot to us. We look forward to seeing you again for your next service! The Nucar Mazda Team

March 08, 2026

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Never a hassle Great dealership Service is easy to make appointment Keep up the good work More

by Mazda owner 2x
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

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Mar 08, 2026

Nucar Mazda of New Castle responded

Glad you shared your experience with us! We're delighted to hear that you had a hassle-free experience at Nucar Mazda of New Castle and found our service easy to navigate. We appreciate your support and look forward to seeing you again soon! - The Nucar Mazda Team

March 08, 2026

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Professional, competent, knowledgeable and engaging in the need a of customers. Will definitely use them again. More

by STEPNEY1956
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: William Goldwire

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Mar 08, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our team at Nucar Mazda of New Castle to be professional, knowledgeable, and engaging. We truly appreciate your support and look forward to assisting you again in the future! - The Nucar Mazda Team

March 01, 2026

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I was happy that my vehicle was serviced in a timely manner. Unfortunately I was disappointed to find white leather driver car seat was dirty in my first service for my recently purchased new vehicle. More

by andrewweller94
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

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Mar 02, 2026

Nucar Mazda of New Castle responded

Thank you for your feedback, Andrew. We're glad to hear that your vehicle was serviced promptly, but we understand your disappointment regarding the condition of your white leather driver seat. At Nucar Mazda of New Castle, we strive to maintain high standards for our service, and we appreciate you bringing this to our attention. Please feel free to contact us directly so we can discuss this further. We value your experience. - The Nucar Mazda Team

February 28, 2026

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Employee Rating

They made sure everything went smoothly and that i had all of my questions answered. They were very conscientious of a great customer service experience!😁 More

by UOFPENNCOUNSELOR2013
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Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Gordon

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Mar 01, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We're thrilled to hear that our team at Nucar Mazda of New Castle provided you with a smooth experience and answered all your questions. We strive for great customer service, and it's fantastic to know we met your expectations. We look forward to seeing you again soon! - The Nucar Mazda Team

February 27, 2026

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I've always had good, reliable service there. I like that I'm shown the car parts to better understand their condition & how much wear is left on them. More

by Danceswithpugsx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

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Feb 27, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We’re thrilled to hear that you have consistently received good and reliable service at Nucar Mazda of New Castle. It’s great to know that our approach of showing you the car parts and explaining their condition has been helpful. We appreciate your feedback and look forward to assisting you again in the future! - The Nucar Mazda Team

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