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Rob Schneider
Rob Schneider at Nucar Mazda of New Castle

Rob Schneider

Service Manager

Nucar Mazda of New Castle

172 N. Dupont Hwy
New Castle, DE 19720

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4.7
23 Reviews
4.7

23 Reviews

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23 Reviews of Rob Schneider

May 16, 2026

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Employee Rating

The customer service was excellent. I would highly recommend this dealership for all automotive needs. The staff was friendly, informative and helpful. I would certainly use them aga More

by Dortay
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

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May 16, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We appreciate your kind words about our customer service and staff at Nucar Mazda of New Castle. It's great to hear that you found our team friendly and helpful. We look forward to assisting you again in the future for all your automotive needs. The Nucar Mazda Team

May 09, 2026

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People were friendly, video was comprehensive and service was prompt. I would use NUCAR again! More

by dennisp37
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

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May 10, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review, Dennis! We're thrilled to hear that you found our team friendly and our service prompt. It's great to know that you appreciated the comprehensive video as well. We look forward to serving you again at Nucar Mazda of New Castle! - The Nucar Mazda Team

May 07, 2026

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There is nothing professional in this place, if you need a good service, better go to another place than this place. More

by cristianchj10
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Melissa Ward

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May 07, 2026

Nucar Mazda of New Castle responded

Thank you for sharing your experience with us, Cristian. We understand your concerns about the level of service you received at Nucar Mazda of New Castle. Your feedback is valuable, and we encourage you to reach out to us directly to discuss this matter further. We strive to maintain high standards and appreciate your input as we work to improve. - The Nucar Mazda Team

May 05, 2026

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Friendly and helpful staff. Had a good experience with Nucar Mazda of New Castle! Thanks More

by Liddy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

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May 05, 2026

Nucar Mazda of New Castle responded

Thank you for your feedback, Liddy! We’re glad to hear you had a good experience with our friendly and helpful staff at Nucar Mazda of New Castle. We appreciate your support and look forward to assisting you again! The Nucar Mazda Team

May 03, 2026

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Great desk service always nice greeting when coming in from the service door, building is always clean and notified promptly when service completed More

by gabemcl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

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May 04, 2026

Nucar Mazda of New Castle responded

Glad you shared your experience with us, Gabe! We're pleased to hear that you appreciate the great service and clean environment at Nucar Mazda of New Castle. Our team takes pride in providing a welcoming atmosphere and timely updates. We look forward to seeing you again soon! The Nucar Mazda Team

April 28, 2026

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One of the best dealerships in the tri-state area. They are attentive, courteous, and highly efficient. I can't think of another place that I would want to do business with. More

by regangoldstien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Stidham, Melissa Ward, Sam Odongkara

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Apr 28, 2026

Nucar Mazda of New Castle responded

Thank you for the incredible compliment! We’re honored to be your top choice and truly appreciate your kind words about our team. We look forward to continuing to serve you!

April 26, 2026

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Employee Rating

I'm missing a tire stem cap. Silver with american flag. Overall very pleased . Thank you More

by franksz3
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

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Apr 26, 2026

Nucar Mazda of New Castle responded

Thank you for your valuable feedback, Frank! It’s great to know your overall experience at Nucar Mazda of New Castle was a positive one. The note about the missing tire stem cap is appreciated and helps the team improve, and support is always here if anything else comes up as your journey continues. The Nucar Mazda Team

March 30, 2026

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I really appreciated the customer service that Nucor provides because they make you feel apart of the process with your vehicle More

by dorenefields
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

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Mar 31, 2026

Nucar Mazda of New Castle responded

Thank you for your review, Dorene! We’re happy to hear you appreciated the customer service at Nucar Mazda of New Castle. Our team strives to make every customer feel involved and valued during their vehicle process. We look forward to seeing you again soon! The Nucar Mazda Team

March 29, 2026

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Take my cx-5 here for service. The mechanic does a video review of brake life, etc. This is the typical and good dealer mazda spot. High quality service with OEM parts. More

by euronrg82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

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Mar 30, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We're pleased to hear that you had a great experience at Nucar Mazda of New Castle with your Mazda CX-5 service. Our mechanics take pride in providing high-quality service and keeping you informed through video reviews. We appreciate your feedback and look forward to seeing you again for your next service! The Nucar Mazda Team

March 21, 2026

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Professional, Timely and Knowledgeable along with clear Vehicle Feedback. There is little room for improvement. More

by tmp105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

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Mar 21, 2026

Nucar Mazda of New Castle responded

Thank you for your fantastic review! We’re thrilled to hear that you found our team at Nucar Mazda of New Castle to be professional, timely, and knowledgeable. Your feedback is greatly appreciated, and we’re always looking for ways to enhance our services. Looking forward to seeing you again soon! The Nucar Mazda Team

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