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Rob Schneider
Rob Schneider at Nucar Mazda of New Castle

Rob Schneider

Service Manager

Nucar Mazda of New Castle

172 N. Dupont Hwy
New Castle, DE 19720

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4.7
42 Reviews
4.7

42 Reviews

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42 Reviews of Rob Schneider

October 21, 2026

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Employee Rating

Everything went well. A received good advice and a decent loaner. I feel like the pricing was fair and the facilities were overall nice. More

by Mazdamdj6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

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Oct 21, 2026

Nucar Mazda of New Castle responded

Your praise for the advice you received and the reliable loaner during your Mazda6 service shows what we aim to deliver. Knowing that you found our pricing fair and our facilities welcoming is rewarding. Everyone Loves a Nucar!

October 16, 2026

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Employee Rating

Everyone there is wonderful. Thank you john and service team for being amazing as usual More

by TONYRONY0497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

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Oct 16, 2026

Nucar Mazda of New Castle responded

We’re glad your Mazda3 service went so well again. Your kind words mean a lot to our service department. Everyone Loves a Nucar!

September 05, 2026

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My car sounds and rides and handles and accelerates worse than it did before I brought it in. My wheels feel like they’re going to fall off, it’s making weird clanking sounds, the transmission sounds funny a More

by melissa.kuesel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Melissa Ward

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Sep 06, 2026

Nucar Mazda of New Castle responded

Melissa, thank you for sharing your insights regarding the performance of your vehicle after your recent visit to Nucar Mazda of New Castle. Your feedback is valuable, and it is our goal to ensure that your vehicle meets our high standards. Please reach out to us directly to discuss these issues in more detail. Our team is dedicated to continually improving our service and creating a better customer experience. - The Nucar Mazda Team

August 09, 2026

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Employee Rating

Great service and good. The financial management is pushy and very rude toward someone who is inexperienced More

by emmsieflex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Christian Lopez

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Aug 09, 2026

Nucar Mazda of New Castle responded

Thank you for your feedback. We appreciate your kind words about our service at Nucar Mazda of New Castle. However, we recognize your concerns regarding the financial management experience. We value your input and would like to understand more about your experience. Please feel free to reach out to us directly, so we can address your concerns and improve our services. The Nucar Mazda Team

July 27, 2026

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Employee Rating

Have been using Nucar for car service for years excellent service Friendly people keep you updated and complete service in timely manner Also reasonable pricing More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Stidham, Melissa Ward

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Jul 28, 2026

Nucar Mazda of New Castle responded

Thank you for your fantastic feedback, Eileen! We truly appreciate your loyalty to Nucar Mazda of New Castle and are thrilled to hear that you consistently receive excellent service from our friendly team. We strive to keep our customers updated and provide timely service at reasonable prices. Looking forward to seeing you again for your next service! The Nucar Mazda Team

July 23, 2026

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Employee Rating

As always, all required service was performed quickly and completely. I was advised of two addition items that required attention (air filter and cabin filter) and I authorized their replacement as well. I w More

by JIMYBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

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Jul 24, 2026

Nucar Mazda of New Castle responded

Thank you for your kind words, Jimybee! We truly appreciate your trust in Nucar Mazda of New Castle for your vehicle's service needs. It's great to hear that our team was able to assist you efficiently and keep you informed about the additional maintenance. Looking forward to seeing you again for your next service! The Nucar Mazda Team

July 08, 2026

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Employee Rating

I have always brought my Mazdas to this dealership and they do excellent work. I have never had a problem. More

by SMS8653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Stidham, Melissa Ward, Sam Odongkara, Christian Lopez

Print
Jul 08, 2026

Nucar Mazda of New Castle responded

Thank you for your kind words! We appreciate your loyalty to Nucar Mazda of New Castle and are glad you've consistently had excellent experiences with us. We look forward to continuing to provide you with top-notch service for your Mazdas. See you next time! The Nucar Mazda Team

July 06, 2026

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Employee Rating

Professional Honest Upfront Thorough Accommodating Friendly Service department is awesome I will be a return customer More

by sltroupe44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward , Don and Bernard. Courtesy Shuttle Drivers

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Jul 06, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Nucar Mazda of New Castle to be professional, honest, and accommodating. It’s fantastic that you had a great experience with our service department, and we look forward to welcoming you back as a return customer. Your satisfaction means a lot to us! The Nucar Mazda Team

July 03, 2026

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Employee Rating

Nucar New Castle was very detailed and super friendly when communicating the issues with my vehicle. More

by dscsdwew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

Print
Jul 04, 2026

Nucar Mazda of New Castle responded

Thank you for your kind words! We are glad to hear that you had a positive experience with Nucar Mazda of New Castle and appreciated our detailed and friendly communication regarding your vehicle. Our team strives to provide excellent service and we look forward to assisting you again in the future! The Nucar Mazda Team

July 02, 2026

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Employee Rating

Friendly and efficient staff. Take my vehicle right on time. Love the video status and that there is no hard sell for additional services. Waiting area is pleasant. More

by HLBSHOPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 03, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our friendly and efficient staff at Nucar Mazda of New Castle. It’s great to know you appreciated the video status updates and that our waiting area met your expectations. We look forward to seeing you again for your next visit! The Nucar Mazda Team

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