Staff was very nice and professional. Rob and Andrea were wonderful and worked with me to get a great deal. I appreciate all of there help. Thanks
"Going to a place of comfort"
I came to priority to begin my search for a car. I was met at the door with a smile and a warm introduction. I asked to see Allen who had sold a car to a friend. The salesperson said Allen was off that day but proceeded to introduce herself as Andrea Allen, said she would do her best to help me, escorted me to her desk and asked me to let her know what I was looking for. With a hesitant and defensive stance I reluctantly gave my info only after Andrea assured she would not bombard me with calls and texts. Andrea never lost her smile or welcoming attitude, even though I remained reluctant. After intently listening she heard my terms and said with assurety that she could meet my terms. Andrea said she had two vehicles to show me. She returned with the first one, I remained quiet as she took me for a test run ( I had a prosthetic boot so I could not drive). I really did not intend on buying a car as this was the 1st dealership I visited. After returning with the second car she looked at me and said “You don’t even have to say anything I can tell by your body language this is not for you. After the test ride, she let me out at the door and went to park the car. I called my friend and told her to come pick me up cause I hadn’t found anything. When Andrea came back she said “I have one more car I would like for you to see. It is a Hyundai Elantra”. I kinda frowned and she said “let me go get it.” When she pulled up I thought “Okay, I like the look and the color.” I met her at the door with a smile, I think it was the first smile I gave. When I got in the car it was magic, I knew this was the one. We went for a ride and I couldn’t contain my excitement. Once back at the desk Andrea showed me the specs on the car and asked “if I show you the right numbers would you be willing to buy the car today?” I told her NO, because it was such a large purchase I would have to go home and pray about it. Then Rob came over and thanked me for being patient and we went over everything again. I looked over at Andrea, who still had that air of peace and pleasantness. I told Rob the same that I had to pray first. He then said that he couldn’t guarantee the car would still be there, because if someone else came in to buy it he would have to sell it. My response was, no problem, if the car was not there when I returned it just meant that it wasn’t the car for me. All the while I knew this was my car and it would be there when I returned, and if it wasn’t I had faith in Andrea and knew she would find something even better!
The next day, Andrea came and picked me up at my house. Thank you Andrea, for being the person you are and thank you Priority for making this such a positive and pleasant experience. Priority was recommended by someone who recently bought a car from you and I would not hesitate for one second to recommend your dealership to anyone. Again, I want to thank Andrea and everyone else at Priority Hyundai.
"My new car experience"
I gave Andrea Allen a five-star because of her excellent customer service to me and my husband Fred and Angela Mays she was kind compassionate and honest from the time we interacted with her until the time we bought our car she made it easy for us to purchase our car . Thanks Andrea