Rob Smith
Rob Smith at Wood Nissan Lee's Summit

Rob Smith

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9
294 Reviews
4.9

294 Reviews

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294 Reviews of Rob Smith

June 11, 2025

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Employee Rating

Rob took care of my issue, was able to get in the same day, since web sight offered no availability! He worked with my third party claims and got the best deal possible. My vehicle issue seems to be r More

by Faith II
Service Price Transparency
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Recommend Dealer
Yes

June 11, 2025

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I Give Robert smith A 10 He was very polite and nice. Got my car in and out. with him was excellent thank you Robert Smith for your service. More

by lonettataylor1958
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Recommend Dealer
Yes

Other Employees Tagged: Service department I’ll get Robert Smith a 10

June 09, 2025

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Rob always does an excellent job in service. I always appreciate his cheerful attitude also. More

by sml-kilmartin
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Recommend Dealer
Yes

June 08, 2025

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Came in for an oil change and tire rotation, somehow they were overbooked and short handed, but the guys still had a great attitude and took care of us as quickly as possible. Great team and glad to work wit More

by Dan Hillman
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Recommend Dealer
Yes
Jun 12, 2025

Wood Nissan Lee's Summit responded

Thank you for the kind words and for being so understanding! Even when we’re short-staffed and stacked up, our team does their best to keep things moving—and it means a lot to hear that their attitude and effort didn’t go unnoticed. We’re lucky to have great people on both sides of the counter, and we truly appreciate you working with us!

June 07, 2025

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Amazing service, they had me in and out of the building with exceptional timing. Highly recommended! More

by charityholman05
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Recommend Dealer
Yes

Other Employees Tagged: Hunter Kellum

Jun 12, 2025

Wood Nissan Lee's Summit responded

Thank you for the great review! We love hearing that our timing hit the mark and that you had such a smooth experience. "In and out" with amazing service is exactly what we aim for. We really appreciate the recommendation and look forward to seeing you next time!

June 06, 2025

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Good service and great place to get your car fixed and get a new car if you’re in need of one. More

by jcynthia752
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Coomes

Jun 10, 2025

Wood Nissan Lee's Summit responded

Thanks so much for the kind words! We're glad to hear you had a great experience both on the service side and when checking out our new vehicles. Whether you’re in for a quick fix or shopping for something shiny and new, we’re here to help however we can. See you next time!

June 05, 2025

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Service writer did an excellent job. Job was completed in a timely fashion. Excellent job. More

by Barnesdavid1961
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Recommend Dealer
Yes
Jun 09, 2025

Wood Nissan Lee's Summit responded

Thank you for the awesome feedback! We're glad to hear everything was handled efficiently and that your service writer knocked it out of the park. We’ll be sure to pass along the kudos — we love hearing when the team delivers a job well done!

June 04, 2025

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Very friendly staff and very caring they got me in and out for my oil change Rob Smith helped me take care of everything . I got my car here and Steve Cobbs helped me find a car that was right for me More

by Jayla
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Cobb

Jun 09, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're thrilled to hear that Rob took great care of you during your oil change — he's a pro at keeping things quick and smooth. And big shoutout to Steve for helping you find the perfect ride! We're grateful you chose Wood Nissan, and we’re always here whenever you need us again.

June 03, 2025

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They where very helpful with my car sp situation very friendly will absolutely return. Customer service was great. More

by sabrina.couzens
Recommend Dealer
Yes
Jun 06, 2025

Wood Nissan Lee's Summit responded

Thanks so much for the kind words! We’re glad we could help with your car SP situation (and do it with a smile!). Friendly and helpful is exactly what we aim for, so it’s awesome to hear that’s how you felt. We’ll be ready to welcome you back anytime—see you next round!

May 30, 2025

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Scheduled an oil change and the Customer Service was a 5! Very friendly and knowledgeable as well as helpful! Thank You for displaying customer service skills! Kolten was amazing he deserves to be acknowledg More

by sexysharon51
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Recommend Dealer
Yes
Jun 01, 2025

Wood Nissan Lee's Summit responded

Wow — thank you so much for the fantastic review! We’re so glad to hear your oil change experience was smooth and that our team, especially Kolten, made such a great impression. We completely agree — Kolten is amazing, and we’ll be sure he gets the recognition he deserves. We appreciate your kind words and look forward to seeing you next time!

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