Rob Smith
Rob Smith at Wood Nissan Lee's Summit

Rob Smith | Page 2

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9
387 Reviews
4.9

387 Reviews

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387 Reviews of Rob Smith

December 15, 2025

Dealership Rating
Employee Rating

Rob's work was perfect. Rob & mechanics have always done spectacular work. Their combined effort = perfection. Thank you for providing such a great service center. More

by cjgrube7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Foster

Dec 17, 2025

Wood Nissan Lee's Summit responded

Thank you for the kind words, we are thrilled to hear that you have had a great experience with our service center. Our team is dedicated to providing top-notch work and we truly appreciate your support. See you again soon! #SatisfiedCustomers #QualityService

Dec 17, 2025

Wood Nissan Lee's Summit responded

Thank YOU for choosing our service center, customer! Our team takes great pride in consistently delivering spectacular work and we're thrilled to know we've exceeded your expectations. Your satisfaction is our top priority and we look forward to serving you again in the future.

November 28, 2025

Dealership Rating
Employee Rating

I want to Thank Kolton at Wood Nissan in Lee’s Summit. We use to take our car’s to another fantastic local repair service but once we had our car repaired at Wood Nissan, we did a complete switch over fo More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier

Nov 29, 2025

Wood Nissan Lee's Summit responded

Thank you for choosing Wood Nissan for your vehicle repairs and maintenance! Our team takes great pride in providing excellent customer service and ensuring your vehicle is taken care of efficiently. We appreciate your kind words and look forward to seeing you again for all your automotive needs.

Nov 30, 2025

Wood Nissan Lee's Summit responded

Thank you for choosing Wood Nissan, we are thrilled to hear we provided top-notch service and that you have switched over to us for all your maintenance and repairs. We value your business and will continue to provide efficient and personable service. See you soon!

November 24, 2025

Dealership Rating
Employee Rating

Good service. Appointment available.and free car rinse Courteous and reliable mechanics Answer any questions concerning maintenance of vehicle They will notify More

by S moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Nate Sousley

Nov 25, 2025

Wood Nissan Lee's Summit responded

Thank you so much for your kind review! We're thrilled to hear that you received good service and had a positive experience with our team. We pride ourselves on being courteous and reliable, and we always strive to answer any questions you may have about maintaining your vehicle. Plus, our free car rinse is just another way we go above and beyond for our customers. We appreciate your support and look forward to serving you again in the future!

Nov 25, 2025

Wood Nissan Lee's Summit responded

Thank you for your review! We're delighted to provide great service and convenient appointments. Our courteous and reliable mechanics are happy to answer any questions and keep you informed about your vehicle's maintenance needs. And don't forget about our free car rinse! We appreciate your support.

November 07, 2025

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Employee Rating

Rob did a good job takng care of my service. Unfortunately the work done by the mechanics was not fully completed and I had to return to have that done. I live in Peculiar and its a long way to More

by Plumbtrician
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 07, 2025

Wood Nissan Lee's Summit responded

Dear valued customer, we apologize for any inconvenience this may have caused. We value your feedback and have since addressed the issue with our mechanics to ensure all parts are installed before returning a vehicle. Thank you for bringing this to our attention.

Nov 16, 2025

Wood Nissan Lee's Summit responded

Thank you for bringing this to our attention. We apologize for any inconvenience and would like to make things right. Please contact us and we will take care of the missing part at no additional cost. We value your business and your feedback.

October 19, 2025

Dealership Rating
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Every time we come in for a scheduled service it’s great, clean area, friendly service, knowledgeable service writers. Overall great experience More

by MPOOLE080185
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 22, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the amazing review! We always strive to provide top-notch service and it's wonderful to hear that you've had a great experience with us. Your satisfaction is our top priority and we can't wait to welcome you back again soon.

October 16, 2025

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Employee Rating

Helpful and honest advice. Professional from check in to checkout Car was cleaner when I left than when I came in More

by hsawrac98
Service Price Transparency
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Recommend Dealer
Yes
Oct 20, 2025

Wood Nissan Lee's Summit responded

Hello there, thank you; we appreciate your feedback!

September 25, 2025

Dealership Rating
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My experiences with this dealership have always been very positive. Jack and Rob have always taken excellent care of me and communicate well. More

by Tennis girl
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cobb, Jack Spence

Oct 01, 2025

Wood Nissan Lee's Summit responded

Tennis Girl, thank you so much for the positive review!

September 17, 2025

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Employee Rating

Very kind and courteous. Honest and professional as well. Hard to find in a dealership. I drive 40 minutes to be at that particular dealership. More

by trees.tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Wood Nissan Lee's Summit responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 30, 2025

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Employee Rating

Wood Nissan did an excellent job with my Nissan Kicks. Everything was explained in great detail. More

by angie.rhoads
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 04, 2025

Wood Nissan Lee's Summit responded

That’s fantastic to hear! We’re glad our team took great care of your Kicks and made sure everything was explained clearly. Thanks for sharing your experience with us, we’ll be here anytime you need us!

August 28, 2025

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Very quick reliable service. I’ve been going to them for over a decade and any issues I’ve had they have quickly remedied. Although I wish they would go back to using gloves when More

by Badwolfkc93
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 01, 2025

Wood Nissan Lee's Summit responded

Thank you for being such a loyal customer over the years, we truly appreciate your trust in us. I’m so sorry to hear about the condition of your steering wheel after your last visit. That’s not the standard of care we expect from our team, and I’ll be addressing it right away. We want you to feel confident that both your vehicle and your experience are handled with care. Thank you for pointing this out, and for continuing to choose us, we’ll make sure it’s right moving forward.

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