Rob Snipe
Rob Snipe at BMW of Orland Park

Rob Snipe

Service Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

Contact Me
4.8
36 Reviews

Dealership Experience

9 mos

Industry Experience

21 yrs, 6 mos

Languages Spoken

English English

4.8

36 Reviews

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36 Reviews of Rob Snipe

September 21, 2025

Dealership Rating
Employee Rating

The service rep made good on his word to contact BMW corporate re a VERY expensive repair. The outcome was definitely to my satisfaction. More

by LAURAMARTELLI
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 22, 2025

BMW of Orland Park responded

Thank you for sharing! We’re glad your service rep followed through and that the outcome met your expectations. We appreciate your feedback! Best Wishes, BMW Of Orland Park

September 13, 2025

Dealership Rating
Employee Rating

The staff was friendly and fast with service! Rob answered all of my questions with expertise.. More

by NICHOLELATHAN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, James Hatchett

Sep 15, 2025

BMW of Orland Park responded

Thank you for the great review! We’re happy to hear our team provided friendly, fast service and that Rob was able to answer all your questions. Best Wishes, BMW Of Orland Park

September 09, 2025

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Employee Rating

Outstanding service. Kept me up to date on the status of my vehicle and gave me very service options to resolve issues More

by QUILL1976
Service Price Transparency
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Recommend Dealer
Yes
Sep 09, 2025

BMW of Orland Park responded

Thank you for your positive feedback! We’re elated to hear you had an outstanding experience with our team. We hope to welcome you back to BMW of Orland Park in the future.

August 21, 2025

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My service advisor did a great job in helping me get my car fixed, disappointed that I now have "ants", yes ants in my car, and it was filthy inside and out. They told me they washed it however that wasn' More

by M.MFL2002
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Aug 21, 2025

BMW of Orland Park responded

Thank you for your 23 years of loyalty. While we’re glad your advisor took good care of you, we’re truly sorry about the condition of your vehicle and the concerns with our loaner program. Your feedback is important, and we’ll be addressing this with our team. Please feel free to reach out service director, Brian Coster directly to further discuss 708-460-4545. Best Wishes, BMW Of Orland Park

August 20, 2025

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Rob was very professional, thorough, and quick. He was able to help resolve my issue. More

by KIMBERLYSPIDLE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kemal

Aug 20, 2025

BMW of Orland Park responded

We thank you for the kind words regarding your recent visit with Rob and our Service team! We look forward to working with you again! Best Wishes, BMW Of Orland Park

August 20, 2025

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They treated me very well. They took care of my oil change and handled a recall that I didn’t know about. The advisor Robert is a very nice man and will help you out in the bes More

by ERMELINDAISSA
Service Price Transparency
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Recommend Dealer
Yes
Aug 20, 2025

BMW of Orland Park responded

Thank you for sharing your experience! We are glad Rob was able to provide you great service! We look forward to serving you again! Best Wishes, BMW Of Orland Park

August 18, 2025

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Rob was friendly and professional. He assisted me with resolving my issues in a timely manner. I really appreciate his patience with my numerous questions and concerns. More

by Catherine Welfare
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 19, 2025

BMW of Orland Park responded

Thank you for your kind words! We’re glad to hear Rob was friendly, professional, and patient while helping resolve your concerns. We truly appreciate your feedback and look forward to assisting you again in the future. Best Wishes, BMW Of Orland Park

August 10, 2025

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Great service. Handled the walk in repair quickly and perfectly. One of the best dealers More

by CPIERCE6
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Recommend Dealer
Yes
Aug 12, 2025

BMW of Orland Park responded

Thank you for choosing us for your repairs and leaving us a five-star review. We look forward to seeing you again at BMW of Orland Park!

July 27, 2025

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Employee Rating

Fantastic Friendly Professional Z always does a great job with nice staff and expertise and speed. More

by WRN
Service Price Transparency
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Recommend Dealer
Yes
Jul 28, 2025

BMW of Orland Park responded

Thank you for the kind words! We're so glad to hear you had a fantastic experience with our friendly and professional team. Our staff is always here to deliver expert service with speed and care! Best Wishes, BMW Of Orland Park

July 15, 2025

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Employee Rating

Robert Snipe provided professional services. Although the wait time is a bit longer than I expected, the work was done in good quality. I think the quality of work has been improved. More

by Wai Wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

BMW of Orland Park responded

We are thrilled to hear that you were so well taken care of by Robert and the team, Wai! Thank you for choosing BMW of Orland Park and for sharing your outstanding feedback.

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