Rob Sullivan
Rob Sullivan at 495 Mazda

Rob Sullivan

Fixed Operations

495 Mazda

720 Rogers St
Lowell, MA 01852

Contact Me
4.8
180 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

27 yrs, 11 mos

4.8

180 Reviews

Write a Review

180 Reviews of Rob Sullivan

October 25, 2025

Dealership Rating
Employee Rating

Excellent experience for my first visit to Mazda service. Everyone was friendly I loved the video update and the opportunity to message while my car was being serviced. Thank you! More

by christine.strickler
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Tierney, Eliza Tierney , Alfonzo

Oct 25, 2025

495 Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 02, 2025

Dealership Rating
Employee Rating

Service dept was great handling my unscheduled drop off. We’re good at communicating progress. Helped with transportation to/from work and home with Uber and a free loaner. Fixed problem. Only downside, More

by KR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 15, 2025

Dealership Rating
Employee Rating

They were extremely kind and helpful at this dealership, very great service every time we come here. More

by HINA01821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 22, 2025

Dealership Rating
Employee Rating

This was a fantastic dealership experience. They were courteous, communicative, and even washed my vehicle before returning it to me! They were top notch More

by paulgsr97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel, Jonathan Terrero, Natasha

February 22, 2025

Dealership Rating
Employee Rating

Good service people all the way round. Wish they gave the car a rinse. Maybe they don't do that in winter. All in all, satisfied. More

by mukuskahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel, Jonathan Terrero

February 17, 2025

Dealership Rating
Employee Rating

Team was very helpful and gracious. Roberto and Emily were great to work with thanks! More

by rickyyang987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 13, 2025

Dealership Rating
Employee Rating

Always the best service from 495 Mazda! Very professional and friendly, do the video report and all. More

by Sergey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel, Jonathan Terrero, Natasha

February 06, 2025

Dealership Rating
Employee Rating

Every one is so nice and willing to help. I know I’m always in safe hands More

by Abu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel, Jonathan Terrero, Roberto

February 02, 2025

Dealership Rating
Employee Rating

This was the first time that I'd been to 495 Mazda. They did a thorough job on my CX30, and I'm grateful to them. More

by esprit324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 02, 2025

Dealership Rating
Employee Rating

Quick efficient and friendly service - the only place I’ll go for service on my Mazda More

by FOLK.L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (219 Vehicles)

new 2025 Mazda CX-5 car, priced at $32,153
2025 Mazda CX-5
new
Platinum Quartz Metallic exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-5 car, priced at $42,786
2025 Mazda CX-5
new
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
used 2022 Toyota Highlander car, priced at $36,495
2022 Toyota Highlander
used
Gray exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-50 car, priced at $35,290
2025 Mazda CX-50
new
Ingot exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-50 car, priced at $32,330
2025 Mazda CX-50
new
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-5 car, priced at $34,470
2025 Mazda CX-5
new
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive