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Rob Trax
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27 Reviews
27 Reviews
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27 Reviews of Rob Trax
August 18, 2023
The dealership excels at customer service and timely follow up. Every call, text and email was responded to quickly. All my questions and concerns were addressed no matter how big or small. My client follow up. Every call, text and email was responded to quickly. All my questions and concerns were addressed no matter how big or small. My client advisor was fantastic and she helped me ultimately get in the best vehicle for me. I was truly a consultative process at ever step. I have had zero regrets which is unusual for me. I am completely satisfied with my purchase. More
by DGood
Other Employees Tagged: Mike Alder, GIGI DEMIROVSKI, Marlenne Garcia, Shaun Patterson , Jonathan - Genius
Helpful 
August 07, 2023
Professional, excellent customer service and support. Top notch service department and excellent value. Just drove away with my 3rd BMW from Bill Jacobs. Thank you, Harry Gianos and Mike Adler, for m Top notch service department and excellent value. Just drove away with my 3rd BMW from Bill Jacobs. Thank you, Harry Gianos and Mike Adler, for making the ordering and sales process such a pleasant experience. More
by Rob C
Other Employees Tagged: Mike Alder, Harry Giaos
July 31, 2023
Working with Harry and Rob is a pleasure. Have bought 3 cars from them and it was smooth and painless each time. Have bought 3 cars from them and it was smooth and painless each time. More
by ChrisD
Other Employees Tagged: Harry Giaos
July 14, 2023
Just got another car from Shaun Patterson from Bill Jacobs. This is my second car in two years with him, and one of several over the past 20 years. He is a great and honest person in an industry filled Jacobs. This is my second car in two years with him, and one of several over the past 20 years. He is a great and honest person in an industry filled with unscrupulous characters. The dealership overall is great, with good people, but its Shaun that keeps me coming back car after car. More
by Rb3
Other Employees Tagged: Shaun Patterson
July 05, 2023
Highly recommend Bill Jacobs BMW in Naperville. Husain and the rest of the team always make for a great, professional experience. Husain and the rest of the team always make for a great, professional experience. More
by bclark122879
Other Employees Tagged: HUSAIN SHEIKHANI
June 28, 2023
Courteous professional the person assigned to show us the the functions of the vehicle was knowledgeable and courteous. the functions of the vehicle was knowledgeable and courteous. More
by M00rish29
Other Employees Tagged: Christian Johnson , Jose Vargas
June 26, 2023
Everyone was knowledgeable and helpful throughout the entire process to help me find the right BMW for me. entire process to help me find the right BMW for me. More
by karenmariepeterson
Other Employees Tagged: Bill Earnest , Nic Cortellini
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