Rob Trax
Rob Trax at Bill Jacobs BMW

Rob Trax | Page 4

Sales Manager

Bill Jacobs BMW

2495 Aurora Ave
Naperville, IL 60540

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5.0
60 Reviews
5.0

60 Reviews

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60 Reviews of Rob Trax

August 12, 2024

Dealership Rating
Employee Rating

I can’t recommend this dealership enough! They honor their deals, go out of their way to make car purchasing an easy and comfortable experience for their customers. Jonathan, Rob and Giselle More

by Reza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Mathew, Giselle Rico

Aug 16, 2024

Bill Jacobs BMW responded

Hello Reza, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

July 01, 2024

Dealership Rating
Employee Rating

The service was very good along with the tech guy. The sales team was knowledgeable More

by Bearmechinc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan

Jul 02, 2024

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 31, 2024

Dealership Rating
Employee Rating

Excellent staff and they work with you to get a good deal and make sure all your questions are answered. More

by drbabjireddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Mathew

Jun 01, 2024

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! Feel free to reach out to us if you need anything. Have a wonderful day.

May 01, 2024

Dealership Rating
Employee Rating

I had a great experience purchasing a new M3 from Bill Jacobs. Buying cars normally causes me a lot of stress but my Client Advisor, Bill Earnest and Sales Manager, Robert Trax, made the process as painle More

by bradley
Recommend Dealer
Yes

Other Employees Tagged: Bill Earnest

May 03, 2024

Bill Jacobs BMW responded

Hi Bradley, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Thanks again for the recommendation, and have an amazing day!

April 30, 2024

Dealership Rating
Employee Rating

Very satisfied customer. I know Mike Collins since 2004. He's the best guy to ask for if you have questions or any service on your BMW. Thank you Mike!!! More

by Nick77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Collins

May 03, 2024

Bill Jacobs BMW responded

Hi, thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

April 30, 2024

Dealership Rating
Employee Rating

Mike Collins 10/10 recommend! !! We're beyond happy to deal with Mike. If you need anything from oil change, questions or anything else Mike Collins is the best person to ask f More

by cro80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Collins

May 03, 2024

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. We hope to be of service to you again in the future. Best wishes, BMW Service Center

April 13, 2024

Dealership Rating
Employee Rating

I was impressed with the service that Jonathan Matthew and his colleagues (Mike Adler and Rob Trax) provided at Bill Jacobs. Quick turnaround on any questions and requests, and great follow up. If an an More

by mprotatori
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Alder

Apr 15, 2024

Bill Jacobs BMW responded

Hi, thank you so much for your positive comments about BMW Service Center! Thanks again for the recommendation, and have an amazing day!

March 30, 2024

Dealership Rating
Employee Rating

Very helpful sales and team for new purchase. Efficient and friendly. Enjoyed the experience - better than many others. Bill E is amazing and the staff is helpful supporting each other. The BMW I More

by Greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Earnest

Apr 02, 2024

Bill Jacobs BMW responded

Hello Greg, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

March 23, 2024

Dealership Rating
Employee Rating

Overall a great experience with Bill Jacobs. I highly recommend Bill Jacobs and I will continue to come here for years to come. The entire staff made the car leasing experience second to none. S More

by Nate L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun Patterson

Mar 25, 2024

Bill Jacobs BMW responded

Hi Nate, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Mar 26, 2024

Bill Jacobs BMW responded

Hi Nate, thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

February 22, 2024

Dealership Rating
Employee Rating

We worked with Harry as our client advisor and had an excellent experience. He patiently answered our questions during our first visit and spent considerable time explaining the various features of the c More

by Sahil
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Harry Giaos

Feb 24, 2024

Bill Jacobs BMW responded

Hi Sahil, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

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