Rob Waggoner | Page 4

Customer Service Issue Resolved After posting a review on this website I received a phone call from the GM Rob Waggoner within 12 hours that resolved my customer service issue. Custo After posting a review on this website I received a phone call from the GM Rob Waggoner within 12 hours that resolved my customer service issue. Customer service issues are clearly important to Rob and he will do what he can to make his customers happy. More

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Exceptional experience I have bought multiple vehicles from Jim Ellis Audi Atlanta, and the entire relationship continues to exceed my expectations. From sales to service th I have bought multiple vehicles from Jim Ellis Audi Atlanta, and the entire relationship continues to exceed my expectations. From sales to service the entire dealership puts customers first. I would recommend Jim Ellis Audi Atlanta to anyone. More

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New Car Purchase I'm a multi-year repeat customer and for good reason. Tracie Maloney running a first rate operation! Gunter Reichert, best car sales person I have e I'm a multi-year repeat customer and for good reason. Tracie Maloney running a first rate operation! Gunter Reichert, best car sales person I have ever dealt with. Clear. Patient. Courteous. Chris Lee, time sensitive, thorough and courteous at the service desk. Rob Waggoner...keeping explanations of paperwork and financials in easy to understand language. Will continue to be a repeat customer. Thanks! More

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Absolutely divine service with care and love Where can I start! Audi Atlanta is absolutely wonderful. My experience with Jorge Galvez, Masud Wiggins, Gerry Martel, and Rob Waggoner was incredib Where can I start! Audi Atlanta is absolutely wonderful. My experience with Jorge Galvez, Masud Wiggins, Gerry Martel, and Rob Waggoner was incredible. They took care of our needs by handling every little item such as picking up and delivering my car for trade and bringing my paperwork and coffee to me while I was in my pajamas. This is service! Audi Atlanta goes above and beyond making the customer feel like family, not another transaction. Every business should understand that it's not a one and done, it's about relationships. Audi Atlanta has made me a believer. More

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Great service, great products, great people including Micha Tremendous service, product & professionalism. Michael Gerbick does a great job looking after his customers! Rob Waggoner is also second to none in ha Tremendous service, product & professionalism. Michael Gerbick does a great job looking after his customers! Rob Waggoner is also second to none in handling the financial piece. More

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Everybody was very helpful and made me and my wife feel very “at home”. We have purchased/leased a number of cars from Jim Ellis over the past 15+ years, but even though it has been a few years since the l very “at home”. We have purchased/leased a number of cars from Jim Ellis over the past 15+ years, but even though it has been a few years since the last one, everybody at Jim Ellis made us feel like it was Yesterday. A special Thanks to Tracie Dean and Quintin Jagor, who was extremely helpful. It was also nice to see Chris in service that has been helping us with for years and it is comforting dealing with the same person. I like to mention that we like in Gwinnett County just north of Audi Gwinnett, but because of the great service and fantastic people at Jim Ellis Audi, we gladly drive the extra miles to purchase and service our Audies at Jim Ellis Audi. More

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So, this is my 3rd Audi since October of 2011 and I wanted to once again give high praises to Erica Dailey, Gunter Reichert and Rob Waggoner for one more exceptional experience! I was in the showroo wanted to once again give high praises to Erica Dailey, Gunter Reichert and Rob Waggoner for one more exceptional experience! I was in the showroom about 2 weeks ago and saw the 2013 S5 Cabriolet in the new Estoril Blue Crystal effect and what an incredible car! I currently owned a 2012 S4 in Ibis White fully loaded- premium plus with every option. I was told through a friend of mine on Saturday that they had a 2013 Estoril Blue S4 with all the same options on the lot. Needless to say, I drove out to "look" at it. I called Erica and asked her how difficult it would be to get out of my lease on my 2012 and trade up. They made me an awesome deal on the 2013 S4 and I drove it home last night. Not only was Erica and Gunter very attentive to every detail of the sale, they spent hours with me while I waited for finance and detail giving me undivided attention to the very end. Rob Waggoner in finance is truly a pleasure to deal with, he is very articulate in his work and made sure that I was happy with every aspect of the lease, and I was. For me to buy 3 brand new Audi's in less than a year is a major feat in itself as I was a die hard BMW guy and owned over 20 of them over the years! I absolutely could not be happier with my new S4, it is a new redesign and great new appointments, love, love the google earth navigation map and Wifi in the car and the new, more agressive looking front end, what a car!!! I highly, highly recommend Jim Ellis Audi on Peachtree Industrial for any Audi purchase or lease. Be sure to ask for Erica or Gunter for your sales person, exceptional experience for the 3rd time in a row! Jim Stabler More

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We live in Orlando and searched for a new Audi that would meet our needs. After looking around, we picked up the phone and called Jim Ellis Audi in Atlanta. They not only worked with us remotely through th meet our needs. After looking around, we picked up the phone and called Jim Ellis Audi in Atlanta. They not only worked with us remotely through the entire transaction, the entire experience brought my wife and I back to Audi. A few days later we drove up to Atlanta to pick up our new Audi. It's absolutely perfect. We're very pleased with everyone we worked with and unequivocally recommend making the drive. I wish we had purchased our other cars from this dealership. More

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