Robby Quinn | Page 8

My first experience with New Motors. Found them to be very professional and reasonable to deal. Robert Quinn was very accommodating and I highly recommend the dealership and Robert. very professional and reasonable to deal. Robert Quinn was very accommodating and I highly recommend the dealership and Robert. More

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I don't know where to even start this dealership is AMAZING!When I was looking to place my order on my X3M I contacted about 50 dealers and yes that's no joke.Many of the dealers I contacted were just AMAZING!When I was looking to place my order on my X3M I contacted about 50 dealers and yes that's no joke.Many of the dealers I contacted were just snotty and rude to me they all lacked communication skills.But then I thankfully found NEW MOTORS BMW in ERIE PA.I was first speaking with Keisha she is in internet sales.She was great to work with very helpful stayed in contact with me answered all my questions.I then began working with Steve Quinn in sales and he was awesome to work with.He helped place my order stayed in contact with me updated me on every little change.The car buying experience from them was 10/10 if I can rate them higher I would!I then came to pick up my vehicle i asked Steve specifically  to make sure they don't put on a front plate and or un wrap the car and he listened to everything I had to say he's a awesome man!He even sent me a video of the car coming off the truck for my memories I'm honestly blown away by this dealership.Many dealers should use them as a example how to run a dealership.This dealership is awesome I highly recommend them if you want a dealership that will stay in contact with you treat you with respect listen to what you want this is the PLACE!NEW MOTORS BMW THANK YOU IM BEYOND HAPPY WITH MY X3M!!And a huge thank you to Steve Quinn you made this moment very memorable to me:) More

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The people at New Motors are great! Robby helped me out a lot to make it a stress free process! They don't try to pressure you like most salesmen. They're very laid back and they do their best to ensure that lot to make it a stress free process! They don't try to pressure you like most salesmen. They're very laid back and they do their best to ensure that you are walking out with the best possible deal. More

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I have to say this was the best dealership I have ever been to. The staff are so friendly and make you feel so comfortable through the entire process of purchasing a new car. Robby and Seth were very help been to. The staff are so friendly and make you feel so comfortable through the entire process of purchasing a new car. Robby and Seth were very helpful to make sure I got what I was looking for. They made the process of purchasing my new car so stress free and easy. Thank you new motors for making my dream come true! More

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My purchase from New Motors was easily the best car buying experience of my life! Honest, reliable, timely, and no surprises. buying experience of my life! Honest, reliable, timely, and no surprises. More

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Robby and Kiesha were very knowledgeable and helpful in the process of me purchasing my dream car! They were prompt to answer questions and worked quickly to help me start the process of trading in my vehi the process of me purchasing my dream car! They were prompt to answer questions and worked quickly to help me start the process of trading in my vehicle for a new one. More

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Excellent, hassle and stress free purchase of my new (and first) BMW. I cannot say enough good things about Robert Quinn who helped us make this happen. Everything was straight forward and transparent. I c first) BMW. I cannot say enough good things about Robert Quinn who helped us make this happen. Everything was straight forward and transparent. I couldn't be happier with the outcome! More

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My fiance and I were in the market for a 2019 - 2021 BMW x5 and decided to purchase through New Motors. Working with New Motor was the best decision we made. Robbie and Keisha made our experience a great on x5 and decided to purchase through New Motors. Working with New Motor was the best decision we made. Robbie and Keisha made our experience a great one, and even a month after our purchase we still have not seen a better deal than what we found through New Motors. I highly recommend that everyone, whether you can pick up the vehicle or will need it shipped to your location, work with New Motors if their car you are looking for is in their lot. See below for more detail. Great Price & Fast Response We browsed the various car sales platforms such as CarGurus, Truecar, Caravana, etc. searching for the right vehicle with the right packages for the right price. We were already working with two dealerships and came across a well-priced x5 in New Motors’s via Truecar. We sent an inquiry on a Monday night and New Motors had already reached out the very next morning. Friendly and Patient Customer Service We spoke with Keisha and she patiently answered ALL of my questions. Since I was located seven hours away and couldn’t see the car in person, Keisha was nice enough to facetime us and do a walk-around of the vehicle to confirm that there was no damage and that the vehicle include all of the packages and features we wanted. Fair Negotiation The had a GREAT price given the year the mileage, condition, packages that were installed, and that there were no accidents in it’s carfax. We worked with Keisha and Tony to negotiate down a bit further and New Motors was willing to work with us. They were straightforward with their process, and I think we landed at a place that was fair. Most importantly, their prices was better than all other princess we negotiated for vehicles that didn’t even have all the packages we wanted. This one did. We decided to move forward. Working with Robbie We began working with Robbie after deciding to move forward with purchasing with New Motors. Robbie is probably one of the kindest and most patient people I’ve ever worked with. He quickly responded to all of my texts and phone calls. He answered every single one of my questions, did not express any annoyance with my requests, and make me feel like a VIP customer at every moment. This is almost existent with many other dealerships. So, working with Robbie was breath of fresh air. New Motors should know that they have a phenomenal sale rep working for them. He sets the standard for what I would expect out of a sales rep moving forward. Receiving the car New Motors shipped the car to us and we received it in about a week after everything was finalized. The car was detailed, all of the paperwork was placed in the car, and not a single scratch was on it. They even sent touch up paint in case we ever needed it. The only feedback I’d have is that the shipping company we they used was incredibly poor with their communication. They confirmed that they would bring the car on one day but never showed up. They then called after the agreed-upon drop-off time, agreed to showing up at 9am the next morning and eventually showed up four hours later. This was disruptive since I had to continued rearranging my work schedule. Thank you! My overall experience with New Motors was extremely positive. The next time I or a family member is in the market for a new car, we will look to New Motors first. More

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I would highly recommend Robby Quinn as your Sales Consultant. He is very thorough and sincere and got me a great deal on my new BMW X7! Consultant. He is very thorough and sincere and got me a great deal on my new BMW X7! More

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Robby did a great job listening to me, answering questions and talking to his boss about how I want to approach the deal. He also gives me time and space for me to talk with friends on what we thi questions and talking to his boss about how I want to approach the deal. He also gives me time and space for me to talk with friends on what we think, and he never pushed us on anything. A very good experience overall. More

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