Robert Bowden

Anytime I have had an issue with my vehicle or needed a part or service they been helpful polite and fast. part or service they been helpful polite and fast. More

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It's always a good experience dealing with Hill-Kelly Dodge Jeep Ram in Pensacola FL. Dodge Jeep Ram in Pensacola FL. More

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Excellent customer service every time I come in to do anything from making an appointment to buy my car and all in between. I love the customer service. anything from making an appointment to buy my car and all in between. I love the customer service. More

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Thank you very much for your time and effort. Kudos to Aaron, Delaine and Lee. Outstanding in every sense of the word. Keep up the good work. Aaron, Delaine and Lee. Outstanding in every sense of the word. Keep up the good work. More

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On April 25, on a Saturday morning, I called Hill-Kelly Service and asked if they could work me in that day because the throttle linkage on my ‘96 Dodge Ram diesel had worn to the point where it wouldn’t s Service and asked if they could work me in that day because the throttle linkage on my ‘96 Dodge Ram diesel had worn to the point where it wouldn’t stay on the ball joint that held the linkage together. I needed the truck immediately because I was in the middle of a move to Jacksonville. The scheduler told me, understandably, that they might not even have the part, and the odds of fixing it weren’t good, but I needed the truck that day, so I called Robert at the Parts Dept. and He told me they had it! He said that they try to keep at least one in stock because they’re wearing out on the old Rams. So I idled the truck all the way from home to Hill-Kelly to see what they could do. When I got there, I bought the part and carried it over to Service to ask them if they could work me in, knowing that the part was on-hand. Drew Serrano went the extra mile and although the usual diesel tech was tied-up, he got another tech, Ron, to do the job, as it wasn’t really a diesel-specific repair. Within an hour or so, the truck was fixed, I was on the road, and the throttle worked perfectly throughout the move and beyond, to this day. In all, along with Robert, Drew, and Ron, your cashier Trina and porter, Chris, also chipped-in to make the whole experience one that greatly exceeded my expectations! Many thanks to Hill-Kelly Parts and Service for all they did for me! More

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Best vehicle buying experience I’ve ever had. Absolutely amazing price, quality, expertises, professionalism while keeping a no pressure atmosphere. Rafael Lopez is Truly the best. amazing price, quality, expertises, professionalism while keeping a no pressure atmosphere. Rafael Lopez is Truly the best. More

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Repair service Everyone was very courteous and helpful. They bent over backwards to make sure everything was done right. My service advisor kept me informed on all t Everyone was very courteous and helpful. They bent over backwards to make sure everything was done right. My service advisor kept me informed on all the work that was being performed. Constantly gave me updates on how the job was going and when my vehicle was expected to be finished. More

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