Robert Bradford | Page 6

Friendly staff and helpful when at the dealership The AI receptionist and on hold time wasn't an great experience receptionist and on hold time wasn't an great experience More

by seattle76seahawks Verified Customer Verified Customer

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Easy to get appointments, staff is professional and friendly, work is completed quickly and correctly. Trustworthy friendly, work is completed quickly and correctly. Trustworthy More

by CATURNER62 Verified Customer Verified Customer

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Representative was helpful and kind. Didn't like the 4 hr wait time with an appointment. Didn't like the 4 hr wait time with an appointment. More

by hillbp76 Verified Customer Verified Customer

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Service department was great on time and polite. I only bring my car here for servicing. I only bring my car here for servicing. More

by CAVALIER330 Verified Customer Verified Customer

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The third time was the charm. I was having a recall done and the first time I brought my car in they couldn't get it done, so I made an appointment and after sitting there for a w I was having a recall done and the first time I brought my car in they couldn't get it done, so I made an appointment and after sitting there for a while, was told they didn't have the part, so I made the second appointment and this one went fine. More

by Jeff.l.brackett@gmail.com Verified Customer Verified Customer

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Friendly, knowledgeable, and great to work with. Friendly, knowledgeable, and great to work with. If they didnt know an answer to a question, they called and got one. Friendly, knowledgeable, and great to work with. If they didnt know an answer to a question, they called and got one. More

by GRECIANDIAMOND Verified Customer Verified Customer

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The service was quick, and it was a variety of snacks in the waiting room. the waiting room. More

by jonathan20avila Verified Customer Verified Customer

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I brought my car in service and Robert was able to fit it in same day. in same day. More

by Vmomgrin Verified Customer Verified Customer

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I am pleased with the contract from the dealership, although it needs to come after a week even if there's no updates because being without a vehicle is significant when you have to work. But like I sa although it needs to come after a week even if there's no updates because being without a vehicle is significant when you have to work. But like I said I am pleased because when I was contacted it was all good news More

by BAQIA1 Verified Customer Verified Customer

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Service was great as always. Everyone was helpful and Robert is great. You just need to get more and better parking. It is frustrating to come to the dealership and can't find a Everyone was helpful and Robert is great. You just need to get more and better parking. It is frustrating to come to the dealership and can't find a parking space and you have to leave or cancel your appointment or have your car parked unsafely on your property. I have been a loyal customer for 9 yrs and I want to continue with Southern. Help your customers to have a place to park and a wonderful experience with your company. You need to have more service personnel to get customers in and out in a timely manner. I am sure you need more maintenance work space to house the space you need for more efficient maintenance personnel and equipment. For a state inspection and oil change I was there for 3 hrs. To me, a little too long for this service. I am not leaving you all but your customers deserve faster and better working conditions for your employees. Let's value them. They are working hard for Southern and customers need that to be valued also. I am very satisfied but space and time could be a welcoming gift to all there. More

by DWORKINGER Verified Customer Verified Customer

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