Robert Smith
Robert Smith at Southern Hyundai Newport News
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Robert Smith

Assistant Parts Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.8
24 Reviews
4.8

24 Reviews

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24 Reviews of Robert Smith

April 26, 2024

Dealership Rating
Employee Rating

Southern Hyundai gives its customers excellent service. They are very courteous and efficient. I would definitely recommend my friends and family. More

by JOSIES123
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris

April 06, 2024

Dealership Rating
Employee Rating

I've been bringing my Elantra here for years now, and can say with confidence that the service department is knowledgeable and reliable. Every staff member I've interacted with has been courteous and profess More

by BETH.BEASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 11, 2024

Dealership Rating
Employee Rating

Excellent customer service. Puts the customer first. Knowledgeable Understands the needs of the customer and was friendly More

by shorty7L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

Mar 13, 2024

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 10, 2024

Dealership Rating
Employee Rating

The oil changer (Mr Blyth) did an outstanding job, servicing my vehicle Service was completed in a timely manner More

by Tony
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

Mar 13, 2024

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 08, 2024

Dealership Rating
Employee Rating

Great service! They were very helpful and knowledgeable. We have been doing business at the location for 17 years now. Everyone from sales, service and parts are f More

by GBMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2024

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 06, 2024

Dealership Rating
Employee Rating

Made me a repeat customer for the brand and my next new car will be a Hyundai! More

by IHNCOLETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

Mar 06, 2024

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 28, 2024

Dealership Rating
Employee Rating

As always, very courteous, professional, and expedient to my needs I can always count on Jeff to make it easy for my vehicle to get serviced. He's always accommodating for me and I really appreciate that. He More

by LEROY257
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

February 23, 2024

Dealership Rating
Employee Rating

Quick and efficient. Great customer service and my car drives great. I would reschedule with this Hyundai site again in the future. More

by lee.ahmed991
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

Feb 23, 2024

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 12, 2024

Dealership Rating
Employee Rating

Timely and noticed my car was due for state inspection so I didn't have to make a separate trip. More

by NICOLEELLIS0428
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

Feb 13, 2024

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 12, 2024

Dealership Rating
Employee Rating

Everything was fine. The only issue I had was that when I dropped my car off, I felt like I was being rushed. Other than that everything was fine. More

by NICOLELYNNCLARKE
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

Feb 13, 2024

Southern Hyundai Newport News responded

Thank you for taking the time to provide us with this feedback.

1

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