Robert Bradford | Page 8
Service Technician
Southern Hyundai Newport News
12872 Jefferson Avenue
Newport News, VA 23608
157 Reviews
Write a Review157 Reviews of Robert Bradford
March 25, 2026
Worst phone system ever! Impossible to get a human on the phone. Robert was nice but after expressing my frustration re: the phone situation, he then gave me his card and inf Impossible to get a human on the phone. Robert was nice but after expressing my frustration re: the phone situation, he then gave me his card and informed me I could contact him personally, well that was impossible as well. I left numerous messages and even texted non stop and go no response, he claimed he never got them. What a huge waste of my time. There’s a recall on my seatbelts and was told they were not in stock and would have to bring it back, but after leaving I realized no one asked me about coming back to get that done. After getting oil changed and inspection, I told them I had a slow leak in tire, they did patch it up but left me with a low tire, why would t they check the pressure and fill it up for me?? Very frustrating and dissatisfied More
March 21, 2026
Very fast. Great communication. Wonderful customer service Overall, a wonderful experience. Would definitely recommend to friends and family Great communication. Wonderful customer service Overall, a wonderful experience. Would definitely recommend to friends and family More
Other Employees Tagged: Robert Bradford
March 19, 2026
I made my appointment online drop my car off at the prescribed time and robert called me when it was done very smooth , very professional prescribed time and robert called me when it was done very smooth , very professional More
Other Employees Tagged: Robert Bradford
March 15, 2026
Great people and great service! I can't say enough good things about this dealership and the service department. I will continue to recommend them to friends and family. I can't say enough good things about this dealership and the service department. I will continue to recommend them to friends and family. More
Other Employees Tagged: William Conrad, Jonathan Turner, Curtis Hardy, Mathew Turner
March 15, 2026
The most challenging thing by far is reaching a human being in the service department. AI pam just does not cut it. We appreciate Robert and have no complaints about the actual service. The ability to being in the service department. AI pam just does not cut it. We appreciate Robert and have no complaints about the actual service. The ability to call and get an actual person at the dealership is key in your success and ours. More
Other Employees Tagged: Ernesto Rosado
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