William Conrad
Service Technician
Southern Hyundai Newport News
12872 Jefferson Avenue
Newport News, VA 23608
46 Reviews
Write a Review46 Reviews of William Conrad
August 20, 2026
I have purchased 6 vehicles from this dealership wit Lamar Gresham being our salesman...He was awesome every time we were there and the buying process is great!!! The only negative i have is service and Lamar Gresham being our salesman...He was awesome every time we were there and the buying process is great!!! The only negative i have is service and trying to schedule oul changes...sometimes I've gone a week trying to schedule an oul change and has even had to contact Lamar on occasions to assist...then after Im there for the oul change I sit and wait almost three hrs which to me is a lengthy amount of time for an oil change..by no means is this review directed to Lamar Greaham because he is great... as a side note I just recieved a call from the service manager with an apology for the trial of setting up appointments and a solution to rectify this going forward...Have been a loyal customer since our first purchase and they have renewed my faith and respect for this dealership...awesome group of people More
Other Employees Tagged: K. LaMar Gresham, Joel Washington, Robert Blyth, Robert Bradford, jeffrey moien , Service
June 13, 2026
Service person left without telling me my car was ready. Wasted an hour waiting. No one wears name tags visible so can't tell you who Wasted an hour waiting. No one wears name tags visible so can't tell you who More
Other Employees Tagged: Chris House, Robert Blyth, Robert Bradford, Curtis Hardy, jeffrey moien, Gregory Cunningham, Zachery Posey, Key Milburn, Angelo Mastropasqua
June 11, 2026
I have no complaints when I bring ny car in for servicing or to be fixed or to be fixed More
Other Employees Tagged: Derrick Phillips, Robert Blyth, Robert Bradford, Matthew Shirey, Curtis Hardy, Mathew Turner, Keith McCullers
May 31, 2026
Walked in on a Saturday afternoon, I did not have an appointment so was prepared for sitting and waiting for hours for a state inspection. To my surprise, and pleasure, I was out in less than 40 minutes appointment so was prepared for sitting and waiting for hours for a state inspection. To my surprise, and pleasure, I was out in less than 40 minutes! Everyone was pleasant and happy to help. Not sure why I was surprised, it is always a pleasant experience! More
Other Employees Tagged: Derrick Phillips, Keith McCullers
May 17, 2026
This was my first time for scheduled maintenance and it was expensive. I didn’t know to ask for state inspection so it was not done — so I came back a few days later and they fit me in for the inspection a was expensive. I didn’t know to ask for state inspection so it was not done — so I came back a few days later and they fit me in for the inspection and did not charge me since I had to come back, which was very nice. So in the end great customer service! More
Other Employees Tagged: Chris House, Robert Blyth, Robert Bradford, Curtis Hardy, Gregory Cunningham , Larry
March 15, 2026
Great people and great service! I can't say enough good things about this dealership and the service department. I will continue to recommend them to friends and family. I can't say enough good things about this dealership and the service department. I will continue to recommend them to friends and family. More
Other Employees Tagged: Robert Bradford, Jonathan Turner, Curtis Hardy, Mathew Turner
December 07, 2025
Great people service and snacks. Super clean nice people big windows A lot of smiles too Super clean nice people big windows A lot of smiles too More
November 18, 2025
Excellent processes. .. the service advisor was very knowledgeable, and thorough ...facilities were clean.....Everyone was very friendly .. the service advisor was very knowledgeable, and thorough ...facilities were clean.....Everyone was very friendly More
November 09, 2025
It was performed in a timely manner and completely satisfactory and perfectly done as usual. satisfactory and perfectly done as usual. More

