William Conrad
William Conrad at Southern Hyundai Newport News

William Conrad

Service Technician

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

4.8
46 Reviews
4.8

46 Reviews

Write a Review

46 Reviews of William Conrad

August 20, 2026

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Employee Rating

I have purchased 6 vehicles from this dealership wit Lamar Gresham being our salesman...He was awesome every time we were there and the buying process is great!!! The only negative i have is service and More

by bennybagby0192
Service Price Transparency
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Recommend Dealer
Yes
Aug 21, 2026

Southern Hyundai Newport News responded

Benny, thank you for your review. It's wonderful to hear that Lamar Gresham has made your buying experiences positive. We apologize for the challenges you've faced with scheduling oil changes and the extended wait times. A manager will contact you to address these issues. We value your input as we work to improve our service.

June 13, 2026

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Service person left without telling me my car was ready. Wasted an hour waiting. No one wears name tags visible so can't tell you who More

by lyleaustin627
Service Price Transparency
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Recommend Dealer
No
Jun 17, 2026

Southern Hyundai Newport News responded

We value and appreciate your business, Lyle. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 11, 2026

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I have no complaints when I bring ny car in for servicing or to be fixed More

by tvlee35@aol.com
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Recommend Dealer
Yes
Jun 17, 2026

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 31, 2026

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Walked in on a Saturday afternoon, I did not have an appointment so was prepared for sitting and waiting for hours for a state inspection. To my surprise, and pleasure, I was out in less than 40 minutes More

by Gbmesser0
Service Price Transparency
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Recommend Dealer
Yes
Jun 01, 2026

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 17, 2026

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This was my first time for scheduled maintenance and it was expensive. I didn’t know to ask for state inspection so it was not done — so I came back a few days later and they fit me in for the inspection a More

by shelly_simonds
Service Price Transparency
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Recommend Dealer
Yes
May 27, 2026

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 15, 2026

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Great people and great service! I can't say enough good things about this dealership and the service department. I will continue to recommend them to friends and family. More

by COMBATMEDIC888
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Recommend Dealer
Yes

December 07, 2025

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Great people service and snacks. Super clean nice people big windows A lot of smiles too More

by kathrynlauren14
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Recommend Dealer
Yes

November 29, 2025

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Excellent service. Will take my vehicle to your dealer when more service is needed. Thank you More

by DSMINOBX
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Recommend Dealer
Yes

November 18, 2025

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Excellent processes. .. the service advisor was very knowledgeable, and thorough ...facilities were clean.....Everyone was very friendly More

by PMACKRELLA
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Recommend Dealer
Yes

November 09, 2025

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It was performed in a timely manner and completely satisfactory and perfectly done as usual. More

by blanche4u4@verizon.net
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Recommend Dealer
Yes
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