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Robert Castillo

Overview Reviews (16) Inventory (1032)

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Robert Castillo

Sales Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

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4.7

16 Reviews

Overview Reviews (16) Inventory (1032)

Dealership Experience

4 yrs, 5 mos

Industry Experience

5 yrs, 3 mos

Languages Spoken

English

4.7

16 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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16 Reviews of Robert Castillo

October 18, 2025

Dealership Rating

Employee Rating

Great dealership friendly and honest employees who are willing to help and provide a quality experience. willing to help and provide a quality experience. More

by ApIII

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

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Oct 20, 2025 -

Longo Toyota responded

Thank you for the kind words! We're glad you had a great experience with our friendly and honest team. We appreciate your support and hope to see you again soon - Longo Toyota

April 12, 2025

Dealership Rating

Employee Rating

My experience with Longo Toyota was excellent! My Sales Representative Robert Castillo was professional, knowledgeable, courteous, friendly and most of all patient. My Sales Representative Robert Castillo was professional, knowledgeable, courteous, friendly and most of all patient. More

by Satisfied

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 14, 2025 -

Longo Toyota responded

We appreciate you taking the time to share your positive experience at Longo Toyota. Your feedback is valuable to us. Have a great week - Team Longo

December 03, 2024

Dealership Rating

Employee Rating

They were professionals, courteous, knowleageable, and the service and time went excellent, I will return again the service and time went excellent, I will return again More

by Imendieta61

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andy Luu

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Dec 04, 2024 -

Longo Toyota responded

Thank you for your review! We look forward to assisting you again in the future!

November 30, 2024

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Employee Rating

Longo is number one for a reason, great customer service and had just the vehicle my wife wanted. Robert our sales guy made the whole car buying process effortless! and had just the vehicle my wife wanted. Robert our sales guy made the whole car buying process effortless! More

by Rhyde71

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 02, 2024 -

Longo Toyota responded

Congratulations! We’re thrilled to hear Robert provided excellent service. Thank you for choosing us, and we look forward to serving you again in the future - Team Longo

November 29, 2024

Dealership Rating

Employee Rating

Great experience here. Robert Castillo was excellent. Everything went very smoothly. Would recommend this dealership. Robert Castillo was excellent. Everything went very smoothly. Would recommend this dealership. More

by Briank379

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 29, 2024 -

Longo Toyota responded

Congratulations on your vehicle purchase! Robert and the team are honored to serve you. Thank you for choosing us, and enjoy what you drive - Team Longo

April 16, 2024

Dealership Rating

Employee Rating

Great service and knowledgeable staff. Answers all questions and purchase options. I would come back Answers all questions and purchase options. I would come back More

by frankalvarez67

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 17, 2024 -

Longo Toyota responded

Thank you for posting and kind words about your visit to Longo Toyota. We're honored to serve you and Welcome to the Longo Family

February 17, 2024

Dealership Rating

Employee Rating

Robert was extremely helpful, he was patient enough to show me different vehicles and perfectly explained what each model had to offer. Smooth process from start to finish. show me different vehicles and perfectly explained what each model had to offer. Smooth process from start to finish. More

by Eriksandoval524

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 19, 2024 -

Longo Toyota responded

What a great way to start off our week @ Longo Toyota with such a kind posting - Thank you for the smile and please enjoy what you drive

February 16, 2024

Dealership Rating

Employee Rating

Best car buying experience ever, as usual! Would never buy a car from anywhere but Longo. Robert made the experience a pleasure from start to finish! Would never buy a car from anywhere but Longo. Robert made the experience a pleasure from start to finish! More

by jamesbgray

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 16, 2024 -

Longo Toyota responded

From all of us @ Longo Toyota - We wanted to say CONGRATULATIONS and please enjoy what you drive.

January 19, 2024

Dealership Rating

Employee Rating

Didn’t feel happy for me or for the deal. Everything was business even though I put more than half down. Everything was business even though I put more than half down. More

by Jazz437

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Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Paul Kim

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Jan 19, 2024 -

Longo Toyota responded

We wanted to acknowledge your posting and extend our apology for any dissatisfaction you may have. Although we know buying | leasing a vehicle is a very big decision, today’s market is very demanding, especially on the Toyota Highlander. We were able to discuss your visit thoroughly with all those involved and the expectation of wanting more of a price reduction in the cost on a very sought after model, was something we were not able to offer. We’re sorry for any disconnect you have and your feedback has been noted

October 02, 2023

Dealership Rating

Employee Rating

East transaction, Robert Castillo was awesome and very professional. Financing was also easy with no hassle. professional. Financing was also easy with no hassle. More

by Josefsinc

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 02, 2023 -

Longo Toyota responded

Congratulations from Longo Toyota and please enjoy what you drive

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Robert Castillo

Sales Consultant

Longo Toyota

16 Reviews of Robert Castillo

Dealership Inventory (1032 Vehicles)

Had a great experience?Spread the word.

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