Robert Celaya | Page 6

I was looking for a part and was transfer to Nina, she was able to locate a part that was on back order and got it for me when others said you couldn’t. She went above and beyond to help me out. Thank you was able to locate a part that was on back order and got it for me when others said you couldn’t. She went above and beyond to help me out. Thank you Nina. More

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Had a great experience with the parts department. Got exactly what I needed. Thank you Got exactly what I needed. Thank you More

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I highly recommend Robert. He’s one of the best around. Thanks again for all your help Robert. He’s one of the best around. Thanks again for all your help Robert. More

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Friendly knowledgeable staff. They go above and beyond to accommodate their customers and they guarantee their work. My car is running perfectly after extensive work with more tha They go above and beyond to accommodate their customers and they guarantee their work. My car is running perfectly after extensive work with more than fair prices. My resource for car care! More

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Amazing service provided by everyone at Gosch Ford, specially service and parts department, I will continue to come here. specially service and parts department, I will continue to come here. More

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This is such a great service. Best part is that I am able to get to work with the rental. I’ve never had a problem. I recommend the service to all my coworkers! Best part is that I am able to get to work with the rental. I’ve never had a problem. I recommend the service to all my coworkers! More

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Great place to bring your vehicle for service great staff specially Ramphis very help full and fast specially Ramphis very help full and fast More

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Great dealership! I am always left feeling satisfied with the help I receive from everyone here I am always left feeling satisfied with the help I receive from everyone here More

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I am super impressed with the customer service here. I needed help with a battery issue on batteries that I bought almost 3 years ago from Escondido Ford when it was still owned by Gosch. They told me t I needed help with a battery issue on batteries that I bought almost 3 years ago from Escondido Ford when it was still owned by Gosch. They told me that they couldn't help me because the records weren't available for them to look up because of the change of ownership. When I called Temecula Gosch Ford, Hector Orozco answered the phone and was super helpful. He even had to get his manager Robert Celaya involved who them had to get a hold of the accounting department all on order to find this original invoice. They could've just told me sorry and sent me on my way and there would've been nothing more I could've done. But, they all worked together for me and I couldn't be more appreciative. I highly recommend this dealership. More

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Very friendly environment, They always ask if I've been help yet, the service department and parts department is where i usually go and they are phenomenal! help yet, the service department and parts department is where i usually go and they are phenomenal! More

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