Robert Celaya | Page 6

Great dealership! I am always left feeling satisfied with the help I receive from everyone here I am always left feeling satisfied with the help I receive from everyone here More

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I am super impressed with the customer service here. I needed help with a battery issue on batteries that I bought almost 3 years ago from Escondido Ford when it was still owned by Gosch. They told me t I needed help with a battery issue on batteries that I bought almost 3 years ago from Escondido Ford when it was still owned by Gosch. They told me that they couldn't help me because the records weren't available for them to look up because of the change of ownership. When I called Temecula Gosch Ford, Hector Orozco answered the phone and was super helpful. He even had to get his manager Robert Celaya involved who them had to get a hold of the accounting department all on order to find this original invoice. They could've just told me sorry and sent me on my way and there would've been nothing more I could've done. But, they all worked together for me and I couldn't be more appreciative. I highly recommend this dealership. More

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Very friendly environment, They always ask if I've been help yet, the service department and parts department is where i usually go and they are phenomenal! help yet, the service department and parts department is where i usually go and they are phenomenal! More

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What a fantastic place to buy parts. Knowledge and smiles is all I got. Plus the right parts. Knowledge and smiles is all I got. Plus the right parts. More

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The employees here are amazing! Nina went above and beyond to assist with the back ordered part for my Ford Ranger. Thank you Nina! Nina went above and beyond to assist with the back ordered part for my Ford Ranger. Thank you Nina! More

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The parts department was amazing again Everyone is so nice and helpful, always smiling and making and living joyfully nice and helpful, always smiling and making and living joyfully More

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Nina was very kind and helpful. She helped me find the exact part I was looking for efficiently and with ease. Friendly demeanor and very funny which was a plus. She helped me find the exact part I was looking for efficiently and with ease. Friendly demeanor and very funny which was a plus. More

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Hector was super friendly and attentive to what I needed. I wish all parts places were like this. I wish all parts places were like this. More

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I really enjoyed walking around your dealership! You guys have such great cars & affordable prices! Btw I ran into a gentleman name Hector & he was really helpful. Excellent customer service! Nice w You guys have such great cars & affordable prices! Btw I ran into a gentleman name Hector & he was really helpful. Excellent customer service! Nice work! More

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Talked to Nina in parts department and she helped me find a part i needed for my truck. I experienced great customer service. Would definitely recommend Gosch Ford a part i needed for my truck. I experienced great customer service. Would definitely recommend Gosch Ford More

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