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Viktor Mazurenko
Viktor Mazurenko at Gosch Ford Temecula

Viktor Mazurenko

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.8
185 Reviews

Dealership Experience

2 yrs, 7 mos

Languages Spoken

Russian Russian

4.8

185 Reviews

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185 Reviews of Viktor Mazurenko

June 11, 2026

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Employee Rating

Viktor always has my oil changes and maintenance scheduled on time and always gets my vehicles back on time. Extremely good customer service. More

by Waseem Wahid
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Recommend Dealer
Yes
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Jun 11, 2026

Gosch Ford Temecula responded

Thank you for sharing your experience. It’s great to hear Viktor keeps your Ford Mustang’s oil changes and maintenance on schedule and returns it as promised. We look forward to helping keep your Mustang running smoothly. Jason Noble General Manager

May 30, 2026

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Employee Rating

There was no communication on what was wrong with my vehicle. I had an appointment at 9AM on Wednesday to drop it off and the service writer said I would be contacted around lunch time. I was never cont More

by jfranken47
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Samantha Masuguchi

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Jun 02, 2026

Gosch Ford Temecula responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Rachelle Long Parts and Service Director 951-699-1302

May 29, 2026

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I was helped by Viktor. I appreciated his communication and honesty. He had things done quickly, great customer service! More

by michelle-livingston
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Recommend Dealer
Yes
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May 29, 2026

Gosch Ford Temecula responded

Thank you for recognizing Viktor’s clear communication and honesty during your Ford Explorer service. We’re pleased the work was completed quickly and met your expectations. We appreciate your 5-star rating and look forward to helping again. Jason Noble General Manager

May 28, 2026

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Viktor was fast, upfront, and honest with the work my truck needed. He explained things clearly and made me feel comfortable. I highly recommend seeing Viktor for your service needs. More

by AmandaG
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 29, 2026

Gosch Ford Temecula responded

Thank you for highlighting Viktor’s upfront and honest approach. We’re pleased the service on your Ford went smoothly and appreciate your recommendation. We look forward to supporting your future service visits. Jason Noble General Manager

May 28, 2026

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Thank you for fixing my baby! Wonderful service from Ford Temecula team! Nice and comfy waiting area! More

by habaddie126
Recommend Dealer
Yes
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May 29, 2026

Gosch Ford Temecula responded

It’s wonderful to hear Viktor and our service team could get your Honda Civic back in top shape and that the waiting area was comfortable. Thank you for sharing your experience. We look forward to helping you again. Jason Noble General Manager

May 28, 2026

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i enjoyed great in and out service. glad there is a service center in temecula. More

by katelynrickert13
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2026

Gosch Ford Temecula responded

Thank you for letting us know you enjoyed our efficient service center in Temecula. We appreciate you trusting us with your Infiniti Q60 and are glad to have you back on the road quickly. Viktor and the team are grateful for your five-star review. Jason Noble General Manager

May 28, 2026

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Amazing customer service and will be returning again. Deserves a raise for all he does! More

by romanmaria781
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Recommend Dealer
Yes
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May 29, 2026

Gosch Ford Temecula responded

Thank you for sharing your experience. We’re thrilled Viktor provided exceptional service for your Toyota Tacoma, and we appreciate you planning to return. We look forward to helping you again soon. Jason Noble General Manager

May 28, 2026

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Viktor did a great job explaining the parts I needed to replace on my car! More

by lisa
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Workmanship
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Recommend Dealer
Yes
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May 29, 2026

Gosch Ford Temecula responded

It’s great to hear Viktor made the parts process for your Toyota 4Runner so straightforward. We appreciate you choosing us for your service and sharing this five-star feedback. Jason Noble General Manager

May 28, 2026

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Victor was great very helpful we will bring all of our vehicles back for service More

by Advancedplumbingtechnologies
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 28, 2026

Gosch Ford Temecula responded

Thank you for mentioning Viktor’s assistance with your Ford F-150 Lightning. We look forward to helping with all your vehicles the next time they need service. Jason Noble General Manager

May 28, 2026

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Employee Rating

Was referred by a friend and was told Viktor would help me out he go my car looked at quick easy in easy out. More

by escape owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 28, 2026

Gosch Ford Temecula responded

We’re happy to hear Viktor provided quick and efficient service for your Ford. Thank you for sharing that the process was smooth and straightforward from start to finish. We appreciate your friend’s referral and the trust you’ve placed in our team. Jason Noble General Manager

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