Samantha Masuguchi

I got all my smogs done at this dealership and they have always been on time with me waiting. This team of advisor and techs really know how to make it happen always been on time with me waiting. This team of advisor and techs really know how to make it happen More

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Cameron and his team is absolutely amazing, they always do such a great job is great. do such a great job is great. More

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Amazing customer service and very thorough inspection. It is always a pleasure to have Gosch Ford work on our cars. It is always a pleasure to have Gosch Ford work on our cars. More

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One thing I can confidently say is that I’ve traveled across the United States and visited multiple four-car lots. Out of all of them, I’ve encountered exceptional quality products and customer service a across the United States and visited multiple four-car lots. Out of all of them, I’ve encountered exceptional quality products and customer service at each one. However, this particular lot stands out as one of my top choices when it comes to customer service, primarily due to Samantha. She truly goes above and beyond, establishing a rapport with the mechanics in the back to ensure that all my concerns are addressed promptly. I genuinely appreciate her efforts, which make my life much easier, especially during challenging times. More

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Samantha was extremely helpful, she gave me a great price for the services I needed. price for the services I needed. More

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Dealership was great I just needed my recall done and it didn’t take too long. I snacked on some popcorn while I waited ☺️ didn’t take too long. I snacked on some popcorn while I waited ☺️ More

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Gosch Ford goes beyond above to get the work on my car done. Cam and Sam have done a great job done. Cam and Sam have done a great job More

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My service writer was Samantha. Not a very friendly person, but she complied with my requests. The person who finished the transaction, Sean, is very nice. Very efficient, pleasant Not a very friendly person, but she complied with my requests. The person who finished the transaction, Sean, is very nice. Very efficient, pleasant to deal with, and he ended the process very well. More

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I’ve been coming to Gosch Ford for many years and my vehicle is always taken care of. They have a great team in the service department! vehicle is always taken care of. They have a great team in the service department! More

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My service sales consultant Samantha Masuguchi demonstrated the epitome of service and customer satisfaction. Her clear and concise communication with me on repairs to my F250 will keep me coming demonstrated the epitome of service and customer satisfaction. Her clear and concise communication with me on repairs to my F250 will keep me coming back to Gosch Ford Temecula for my service needs. Samantha sets the bar with her kindness and constant communication and should be the example for other service consultants to emulate. More

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