Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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5.0
464 Reviews
5.0

464 Reviews

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464 Reviews of Samantha Masuguchi

August 30, 2026

Dealership Rating
Employee Rating

As per usual, Gosch Ford in Temecula and the Service Department are excellent..My service writer is Samantha..I’ve had many service writers at many dealerships..Samantha is the best I’ve ever had.. More

by rockinron46
Service Price Transparency
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Recommend Dealer
Yes
Aug 30, 2026

Gosch Ford Temecula responded

Knowing that Samantha has been the best service writer you’ve ever had means a great deal to our service department. Thank you for trusting us with the service of your Ford Expedition. Jason Noble General Manager

August 29, 2026

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Brought my Mach E in for a problem with the adaptive cruise. Sam was great as always. They were able to find the problem and repair it with a reprogram. Great job Sam and Gosch Ford. More

by ONEADDICTED
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Lopez

Aug 29, 2026

Gosch Ford Temecula responded

Our service department was pleased to diagnose and reprogram your Ford Mustang Mach-E’s adaptive cruise control to correct the issue. Hearing that Samantha was great as always means a lot to our service team. Jason Noble General Manager

August 29, 2026

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Sam the service advisor was great. She explained things well to me and got my vehicle ready quickly. More

by Gino
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Recommend Dealer
Yes
Aug 29, 2026

Gosch Ford Temecula responded

Thank you for the five-star rating! We’re glad Samantha could explain everything clearly and get your Bronco ready so quickly. Jason Noble General Manager

August 29, 2026

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This is a great dealership to have my vehicle's service done, even my none ford vehicle More

by ignacio
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Recommend Dealer
Yes
Aug 29, 2026

Gosch Ford Temecula responded

We’re glad you trust us to service your Hyundai Tucson, even though it’s not a Ford. Hearing you consider us a great dealership for all your maintenance needs means a lot to our team. Jason Noble General Manager

August 29, 2026

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Samantha was absolutely wonderful to work with! She was friendly, professional, and kept me updated throughout the entire service process. She made everything easy and made sure I understood what w More

by wortheymama
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Recommend Dealer
Yes

Other Employees Tagged: Gino Tulimero, MICHAEL STIRRAT

Aug 29, 2026

Gosch Ford Temecula responded

Knowing that Samantha kept you informed and made the service on your Ford Mustang easy is rewarding. Hearing you’ll ask for her next time and that you highly recommend her means a lot to our service department. We look forward to welcoming you back! Jason Noble General Manager

August 28, 2026

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Brought my 2020 ford edge in for service and ac not blowing cold. Samantha was very helpful and got me back on the road in. No time. Thanks Gosch Ford. More

by Kak8885
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Recommend Dealer
Yes
Aug 29, 2026

Gosch Ford Temecula responded

Knowing the air conditioning in your Ford Edge is blowing cold again and that we got you back on the road so quickly is rewarding. Hearing your praise for Samantha’s help means a lot to our service team. Jason Noble General Manager

August 28, 2026

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Cameron helped me with all the work on my f150 and Sam helped ring me up and answer all my questions More

by Thenextbiggiesnalls
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Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster

Aug 29, 2026

Gosch Ford Temecula responded

It’s great to hear Cameron handled all the service on your Ford F-150 and Samantha was there to help with checkout and answer all your questions. Hearing that you felt well taken care of means a lot to our service team. Jason Noble General Manager

August 28, 2026

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I brought my truck to Ford for a routine oil change and to inspect for oil leaks. Samantha the service advisor, was fantastic. She explained the issue clearly without using confusing jargon and sent a digi More

by Brian
Service Price Transparency
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Recommend Dealer
Yes
Aug 29, 2026

Gosch Ford Temecula responded

Your feedback about Samantha’s clear explanations and the digital inspection report highlights our service department’s commitment to transparency. Our team is pleased we could take care of the oil change and leak inspection on your Ford F-350. Jason Noble General Manager

August 28, 2026

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Gosch Ford Temecula Team has an awesome service department Rachelle and her team is simply the best. They truly are the best of the best. Thank you Gosch Ford More

by Dreamer
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Recommend Dealer
Yes
Aug 28, 2026

Gosch Ford Temecula responded

Knowing our service department impressed you and earned a five-star rating means a lot to us. We’re glad Rachelle and her team provided such outstanding care for your Ford F-150. Jason Noble General Manager

August 28, 2026

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Employee Rating

Excellent service amazing staff very happy with the service provided always be happy to come back thank you. More

by Sparklepoolnspa
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Quintero

Aug 28, 2026

Gosch Ford Temecula responded

Thank you for the five-star rating. We’re thrilled you were happy with the service on your Ford Ranger and that our staff made your visit positive. Jason Noble General Manager

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