Samantha Masuguchi

Samantha is the best! !! She is always very attentive and helpful. She wasn’t available last time and Stewart was great too! !! She is always very attentive and helpful. She wasn’t available last time and Stewart was great too! More

Print

Samantha in service is an incredible asset to the dealership. Every time I've been here for service she's always cheerful and pleasant. She's always clear when she explains what's needed and I've nev dealership. Every time I've been here for service she's always cheerful and pleasant. She's always clear when she explains what's needed and I've never felt like she's tried to oversell me. I would recommend her to anyone. More

Print

I’ve been taking my car to Temecula Gosch Ford for the past couple of years, and I’ve consistently had such a great experience with their service department. They’ve helped me with everything from warrant past couple of years, and I’ve consistently had such a great experience with their service department. They’ve helped me with everything from warranty repairs, including oil leaks, brakes, rotors, and recalls, to regular maintenance and servicing. I especially want to recognize Samantha Masuguchi. She is always so helpful, honest, and thorough. She takes the time to explain everything clearly, never makes me feel pressured into unnecessary repairs, and keeps me updated throughout the entire time they have my vehicle. I always feel like I can trust her recommendations and that she genuinely wants to make sure my car is taken care of. Having someone you trust when it comes to your vehicle makes such a difference, and Samantha and the team at Gosch Ford have definitely earned my trust. I really appreciate the great customer service and the way they’ve taken care of me and my car over the years. I highly recommend their service department! More

Print

Samantha was my Case Manager and she did an outstanding job. I’m really thankful for her diligence in looking through my Maintenance records and providing me with exceptional service. This will be my servi job. I’m really thankful for her diligence in looking through my Maintenance records and providing me with exceptional service. This will be my service department of choice in RIVERSIDE COUNTY. More

Print

Amazing team great service and good communication, always like to recommend Gosch Ford Temecula for such great service. like to recommend Gosch Ford Temecula for such great service. More

Print

I’ve always had a good experience with gosch ford servicing my vehicles . The staff are friendly , professional and knowledgeable, Joseph B. My advisor keeps me up to date on everything. Thank you st servicing my vehicles . The staff are friendly , professional and knowledgeable, Joseph B. My advisor keeps me up to date on everything. Thank you staff for being awesome More

Print

As per usual, Gosch Ford in Temecula and the Service Department are excellent..My service writer is Samantha..I’ve had many service writers at many dealerships..Samantha is the best I’ve ever had.. Department are excellent..My service writer is Samantha..I’ve had many service writers at many dealerships..Samantha is the best I’ve ever had.. More

Print

Brought my Mach E in for a problem with the adaptive cruise. Sam was great as always. They were able to find the problem and repair it with a reprogram. Great job Sam and Gosch Ford. cruise. Sam was great as always. They were able to find the problem and repair it with a reprogram. Great job Sam and Gosch Ford. More

Print

Sam the service advisor was great. She explained things well to me and got my vehicle ready quickly. She explained things well to me and got my vehicle ready quickly. More

Print

This is a great dealership to have my vehicle's service done, even my none ford vehicle done, even my none ford vehicle More

Print