Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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5.0
448 Reviews
5.0

448 Reviews

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448 Reviews of Samantha Masuguchi

June 30, 2026

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Employee Rating

Samantha was extremely helpful, she gave me a great price for the services I needed. More

by Brian
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Recommend Dealer
Yes

June 30, 2026

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Dealership was great I just needed my recall done and it didn’t take too long. I snacked on some popcorn while I waited ☺️ More

by Seancast
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Recommend Dealer
Yes
Jun 30, 2026

Gosch Ford Temecula responded

Thank you for sharing your feedback. We’re happy to hear the recall service on your Ford Escape was handled promptly and that you enjoyed the popcorn while you waited. We look forward to assisting you again. Jason Noble General Manager

June 30, 2026

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Gosch Ford goes beyond above to get the work on my car done. Cam and Sam have done a great job More

by stirratt1022
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Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster, Kenn Olson

Jun 30, 2026

Gosch Ford Temecula responded

Thank you for the wonderful feedback. We’re glad Cameron and Samantha took care of your Ford Fusion with care and efficiency. We appreciate you choosing us for your service needs. Jason Noble General Manager

June 28, 2026

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My service writer was Samantha. Not a very friendly person, but she complied with my requests. The person who finished the transaction, Sean, is very nice. Very efficient, pleasant More

by wendysknits
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Recommend Dealer
Yes
Jun 29, 2026

Gosch Ford Temecula responded

Thank you, Wendy, for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

June 26, 2026

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I’ve been coming to Gosch Ford for many years and my vehicle is always taken care of. They have a great team in the service department! More

by Peanatelise
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Recommend Dealer
Yes
Jun 26, 2026

Gosch Ford Temecula responded

We appreciate your loyalty and are pleased that our service team consistently keeps your Ford running smoothly. Thank you for entrusting us with your ongoing maintenance. Jason Noble General Manager

June 26, 2026

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My service sales consultant Samantha Masuguchi demonstrated the epitome of service and customer satisfaction. Her clear and concise communication with me on repairs to my F250 will keep me coming More

by Robby Ross
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Recommend Dealer
Yes
Jun 26, 2026

Gosch Ford Temecula responded

It’s wonderful to hear Samantha’s clear communication and caring approach made your Ford F-250 repair process smooth. Thank you for recognizing her dedication and trusting us with your service needs. Jason Noble General Manager

June 24, 2026

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I have had only Great Customer Service from Cameron, he is knowledgeable, communicative, and IMO takes really good care of his customers, which has been my personal experience. He’s pleasant and outgoing a More

by michcast71
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Recommend Dealer
Yes
Jun 24, 2026

Gosch Ford Temecula responded

It’s great to hear Cameron’s knowledgeable and communicative approach made your Ford F-450 service experience so positive. Thank you for recommending our service team and noting our clean, efficient environment. Jason Noble General Manager

June 19, 2026

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Everything went well in service and even exceeded my expectations. I highly recommend Gosch Ford. More

by Gino
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Recommend Dealer
Yes
Jun 20, 2026

Gosch Ford Temecula responded

We’re glad the service on your Ford C-Max Energi exceeded your expectations. Thank you for recommending us. Please let us know when we can assist you again. Jason Noble General Manager

June 19, 2026

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I LOVE THIS DEALERSHIP everyone is so helpful and kind Lots of hard workers and very good people More

by cano905marco
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Recommend Dealer
Yes
Jun 19, 2026

Gosch Ford Temecula responded

Hearing that our team was helpful and kind while servicing your Lamborghini Aventador SVJ means a lot to us. Your recognition of our staff’s hard work truly brightens our day. We look forward to welcoming you back soon. Jason Noble General Manager

June 13, 2026

Dealership Rating
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Gosch Ford has been servicing my 2013 F150 since I purchased it new back in April 2014. I have always received outstanding customer service from Samantha Masuguchi or Kenn Olson. They both are very k More

by 2013F150
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Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson, Rachelle Long

Jun 13, 2026

Gosch Ford Temecula responded

Thank you for trusting our service department with your 2013 Ford F-150 since April 2014. Samantha, Kenn and Rachelle are happy their knowledge and friendly approach have made each visit a great experience. Jason Noble General Manager

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