Robert Chin

My NEW vehicle was finally fixed. ..faulty switch...on sunroof after sitting at dealership for 3 days where they could not diagnosis the problem properly. Service Department gets 1 sta ..faulty switch...on sunroof after sitting at dealership for 3 days where they could not diagnosis the problem properly. Service Department gets 1 star while sales and management staff get 5 stars. More

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Stay away from this dealership at all costs. ..I purchased a NEW 2026 Hyundai Kona Limited just 3 days ago and paid $40,000 CASH. The car is already back for service due to sunroof not operating ..I purchased a NEW 2026 Hyundai Kona Limited just 3 days ago and paid $40,000 CASH. The car is already back for service due to sunroof not operating properly. They now have to replace the sunroof motor which involves ripping out the liner which means I won't have my car back for several days. Absolutely not acceptable. I am asking for a new replacement as the car has only 105 miles on it and should be guaranteed under the Hyundai Assurance Program. I should have listened to many Hyundai custermers that buying a Hyundai was the worse thing to do. THEY WERE ABSOLUTELY CORRECT. I am a 100% Disabled Vietnam Veteran and saved my money to buy a new car. All Veterans and potential customers should stay far away from purchasing a new or used vehicle from Brandon Hyundai at all costs. More

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The dealership was clean and all staff and salespeople were friendly. Would recommend to family. were friendly. Would recommend to family. More

by ktlosiniecki Verified Customer Verified Customer

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Rob Chin made my first time buying a brand new vehicle such a fantastic experience! He was incredibly helpful and made sure there was no pressure at all. I had my heart set on a particular vehicle, and Ro such a fantastic experience! He was incredibly helpful and made sure there was no pressure at all. I had my heart set on a particular vehicle, and Rob went above and beyond to help me get it at a price I was happy with. I couldn’t have asked for a better experience! More

by eric_sr1 Verified Customer Verified Customer

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V Great experience, they went the extra mile, Blake is a great customer advocate, as well as a salesman great customer advocate, as well as a salesman More

by taphillipsgm Verified Customer Verified Customer

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Fast, quality service and did everything to get us approved at a reasonable rate. Grateful work approved at a reasonable rate. Grateful work More

by LANHIR02 Verified Customer Verified Customer

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He explained everything very thoroughly and was excellent at working with me to get me in the right vehicle for my budget. He definitely cares about the customer. at working with me to get me in the right vehicle for my budget. He definitely cares about the customer. More

by cody.kreiger Verified Customer Verified Customer

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I did not like how the dealer added 5000 to the msrp price for additions that wasn’t requested. price for additions that wasn’t requested. More

by sherry.young71 Verified Customer Verified Customer

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Sam Santiago helped us and he was great. He was helpful and made the process easy. He was helpful and made the process easy. More

by staci.smith06 Verified Customer Verified Customer

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Robert was very helpful. He did his best to satisfy my needs as I was on budget. Thank you He did his best to satisfy my needs as I was on budget. Thank you More

by lilitmanasyan08 Verified Customer Verified Customer

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