72 Reviews
Write a Review72 Reviews of Robert Chin
January 08, 2024
For a first time buyer Robert made the experience very easy and smooth. He was also very patient and worked well with answering any questions asked and made thing clear. easy and smooth. He was also very patient and worked well with answering any questions asked and made thing clear. More
Other Employees Tagged: Faraz
December 18, 2023
We were there over 5 hours. Should of left gone to another dealer friends recommend Should of left gone to another dealer friends recommend More
Other Employees Tagged: Jason Almeida
December 17, 2023
Robert was very helpful in finding what we wanted within our budget. He made sure everything was taken care of before and after our purchase. Finance was also helpful in meeting our needs and not pushing fo our budget. He made sure everything was taken care of before and after our purchase. Finance was also helpful in meeting our needs and not pushing for unnecessary expenses. More
November 06, 2023
Great staff. Everyone was very helpful. The team was knowledgeable about the cars. The whole process was quick. Everyone was very helpful. The team was knowledgeable about the cars. The whole process was quick. More
Other Employees Tagged: Jason Almeida, Nasser Salim, Cash Cihaner , Jon Cihaner
October 27, 2023
Very dis pleased with the sales process. His 1st offer was MSRP minus $500.00 for financing. He only gave us the Advertised discount ( about another $1600.00) when we showed him the web site His 1st offer was MSRP minus $500.00 for financing. He only gave us the Advertised discount ( about another $1600.00) when we showed him the web site. A lot of back and forth and waiting that was not necessary. He did not seem to have a good knowledge about the Santa Cruz models. In the day and age, those type of tactics are not necessary. Sales and profit seemed to be the montra of that dealership. Not a great customer experience. The finance person asked us why some dealerships lack trust from customers. This is why!! More

