Robert Christman
Robert Christman at Lake Norman Chrysler Dodge Jeep Ram
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Robert Christman | Page 6

Service Advisor

Lake Norman Chrysler Dodge Jeep Ram

20700 Torrence Chapel Rd
Cornelius, NC 28031

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4.8
67 Reviews
4.8

67 Reviews

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67 Reviews of Robert Christman

August 13, 2023

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Employee Rating

This dealership goes above and beyond. They always walk me through the findings and I appreciate the service department being thorough. More

by kdcnsokol
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dan Gordon

Aug 17, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

August 12, 2023

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Great service! !!!!!!!!!!!!!ever ever all the time call me every day my was in shop More

by pabloperez1225
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Recommend Dealer
Yes

Other Employees Tagged: Christa Cook

Aug 16, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 11, 2023

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The team there at lake Norman Chrysler jeep dodge and Kelly were great as usual! More

by bretcianfoni
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Recommend Dealer
Yes
Aug 16, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. Thank you, and have a fantastic day!

August 10, 2023

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Great Selection. Was able to get a hard to fine spec level Gladiator in the Pandemic. Able to get a fair deal too! More

by nadir-tolls-0x
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Recommend Dealer
Yes
Aug 16, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Lake Norman Chrysler Jeep Dodge

August 10, 2023

Dealership Rating
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Kelley takes the time to understand our issue with the vehicle and quickly had a technician access the situation. Although one of the parts is still on order, Kelley keeps us updated on the progress. Th More

by lstrockbine
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Preston, Dan Gordon, Nick Guidi , Kelley

Aug 16, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

August 08, 2023

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Great service awesome people Definitely will go out of their way for you to make sure that you’re comfortable and that the job is done, right More

by juan.micheal90
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Recommend Dealer
Yes

Other Employees Tagged: Dane Sonnenberg

August 06, 2023

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The staff were Friendly and attentive. They took care of all my concerns. I like the tea bar as well More

by DIANAJACKSON14
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Recommend Dealer
Yes
Aug 11, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

August 03, 2023

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Employee Rating

For an additional cost per month I was sold into a maintenance agreement would cover all checkups for the life of the lease. I was informed on Tuesday that my maintenance agreement expired in Apri More

by BILLSIDARWECK
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Recommend Dealer
No
Aug 05, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

We apologize for the inconvenience caused by the maintenance agreement. Unfortunately, according to the Warranty Cancellation processes, if a refund is approved and issued by the warranty company, they will send the refund to your Auto Lender if the vehicle has not been paid off. This balance is applied to the back of the loan to reduce your final payment amount. This does not reduce your overall monthly payment, but what is due at the completion of your agreement with the Auto Lender. I hope this provides a little more clarity on the process and apologize for the confusion.

July 30, 2023

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Always have a great experience but this was the first time with the new owner dealership. Took awhile for customer service to come out and fill my needs but once in. I was in and out in an hour. Didn’t d More

by ersmith1978
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Recommend Dealer
Yes
Jul 31, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your first experience with us under new ownership. We apologize for the initial delay in service but are glad you were assisted promptly later on. We're sorry about the missed car wash; we'd love to make it up to you. Please visit us for a complimentary car wash.

July 29, 2023

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The service department was able to get me in via the express lane on a very busy Saturday and get the vehicle back to me same day. They did a great job keeping me in the loop with the car's status and More

by matthallemail
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Recommend Dealer
Yes
Jul 31, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your glowing review! We're thrilled that you had a positive experience with our service department, even on a busy Saturday. We pride ourselves on excellent communication and efficient service. Your appreciation means a lot to us, and we look forward to assisting you again in the future.

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