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Robert Collier
Robert Collier at Ciocca Subaru of Pleasantville
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Robert Collier | Page 5

Subaru Brand Specialist

Ciocca Subaru of Pleasantville

401 W Black Horse Pike
Pleasantville, NJ 08232

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4.9
47 Reviews

Languages Spoken

English English

4.9

47 Reviews

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47 Reviews of Robert Collier

July 20, 2023

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Employee Rating

Welcoming your customers is a warning greeting as customer walk into the door! Very impressive More

by SHARONLSPIVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick DePasquale, Ryan McCusker

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Jul 24, 2023

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, SHARONLSPIVEY! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 19, 2023

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Employee Rating

I traded my car in and after signing the paperwork I was told I will need to wait “weeks” before I receive my payment. I traded my car in 4 days ago, and can still see my car loan has not been paid. So I ha More

by HELENHELTH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Patrick

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Jul 25, 2023

Ciocca Subaru of Pleasantville responded

Helen, we apologize for your experience with our dealership. We understand a manager has already been in touch regarding this situation. If there is anything else we can do to help, don’t hesitate to contact us at (866) 771-8269. We greatly appreciate your feedback.

Jul 29, 2023

HELENHELTH responded

Two weeks later and still no payment but they have my trade-in car listed for sale on their website. I was told this week they were waiting on my title. It’s nice to know they can sell my car and get money for it, but I just need to wait for my money. Such a disappointment. Wouldn’t recommend this place to anyone.

Aug 18, 2023

HELENHELTH responded

Well over one month now and I have not received my payment for my vehicle. Which has been sold now by the dealership. So they get paid for my vehicle before I do. I’ve called several times and nobody seems to know anything, nor do they offer to help resolve the issue. THE WORSE PLACE!

July 01, 2023

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Employee Rating

Everyone we talked to was pleasant, professional, and clear about what was going on throughout the buying process. More

by Hestenberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan McCusker

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Jul 05, 2023

Ciocca Subaru of Pleasantville responded

Hestenberg, finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

June 27, 2023

Dealership Rating
Employee Rating

Second purchase here, they have been good to me each time! Highly recommend them and their service department More

by MANNODYLAN
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Tom Bekete, Patrick Pizzi

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Jun 27, 2023

Ciocca Subaru of Pleasantville responded

Dylan, thank you for your coming back to Ciocca to purchase your 2nd vehicle with us! We look forward to continuing to assist you in the future with servicing your new Subaru Outback as well as with purchasing your next New Subaru when the time comes! -Patrick Pizzi

June 23, 2023

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Employee Rating

It was very easy to get an appointment at the time and date I wanted. The appointment was to take approximately 1 hour. I had my vehicle back in 50 minutes. The employees were very pleasant. I will defini More

by Bojangles
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Doug Flitcroft, Cole Bloomer, Joel Rodriguez, Nicholas McDonald , Matthew Adams, Tom Bekete, Tyler Haines

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Jun 28, 2023

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Bojangles! If there is anything else we can do to help just let us know! Have a great day!

June 22, 2023

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I love this dealership, they are quick with the work and very friendly! The waiting room is very comfortable and has a lot of refreshments. More

by MATT.SWEIGART.609
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: George abrams

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Jun 23, 2023

Ciocca Subaru of Pleasantville responded

Hi Matt, we are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

June 17, 2023

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Employee Rating

I had a really great experience purchasing my car here as well as in the service department with my recent oil change. More

by SarahMoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick DePasquale , Josh Junk, 5 stars!

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Jun 22, 2023

Ciocca Subaru of Pleasantville responded

Sarah, we are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

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