Robert Dunfrund | Page 2

Robert Dunfrund This is my latest BMW. Robert has been part of each one and I will continue to work with him with all my BMW purchases. I cannot say enough good thing This is my latest BMW. Robert has been part of each one and I will continue to work with him with all my BMW purchases. I cannot say enough good things about Robert's patience and customer understanding. Regarding the dealership: Service people are fantastic and always willing to find ways to help satisfy customer needs. The parts department however, seem to rather sit and talk amongst themselves and wait for me to ask for help. More recently, I went into make a purchase and was basically ignored. I will make that parts purchase on line. Lastly, the new look of the dealership is very nicely done. More

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New Car Purchase Robert made the experience very pleasant from the time I order my 2019 X3 through the delivery . Keeping me well informed He made the process ve Robert made the experience very pleasant from the time I order my 2019 X3 through the delivery . Keeping me well informed He made the process very easy This is my second New car from Motor Werks and I most definitely will shop here again when it is time to buy another new car More

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Fantastic Experience from Start to Finish This was by far the best car-buying experience I have ever had. We purchased a pre-owned vehicle which was certainly not the anywhere near the most ex This was by far the best car-buying experience I have ever had. We purchased a pre-owned vehicle which was certainly not the anywhere near the most expensive car on the lot, but the level of service we received made us feel like extremely valuable customers. I felt the process was honest, thorough, and they went above and beyond to make sure we were pleased. The process started when I called to see if the car we were interested was still on the lot. The woman who took my call was very curteous and when we arrived, the car was already pulled up to the front and ready for a test drive. Our BMW was dropped off at our house by Robert in immaculate condition and he took the time to explain every button a feature until I, not only understood it, but he took the time to set many options to my preferences. My husband has since proclaimed he is BMW for life now and I really don't see why we would go anywhere else for the next vehicle. More

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BMW X2 The team at MotorWerks is fantastic. Honest, fair and upfront about costs and very professional. Made the process of getting a new vehicle very enjoya The team at MotorWerks is fantastic. Honest, fair and upfront about costs and very professional. Made the process of getting a new vehicle very enjoyable. More

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Beyond Expectations Yesterday I went in to MW skeptical about dealing with a dealership directly to purchase a vehicle. From the minute that I walked in the building I kn Yesterday I went in to MW skeptical about dealing with a dealership directly to purchase a vehicle. From the minute that I walked in the building I knew it was going to be a good experience. I even decided to sell my car to CarMax and they picked me up and brought me back to the dealership. A special thanks to Alan, Andy and Aldijana for making it a great experience and I got my X5!! More

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Great people at motorwerks Everyone is great - especially Robert. It’s a pleasure to buy a BMW from Motorwerks. The cars sell themselves so it’s a win-win for all :) Everyone is great - especially Robert. It’s a pleasure to buy a BMW from Motorwerks. The cars sell themselves so it’s a win-win for all :) More

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Perfect experience Highly professional, went above and beyond in terms of seeing to repairs for my old car before I could exchange at lease end. Great communication and Highly professional, went above and beyond in terms of seeing to repairs for my old car before I could exchange at lease end. Great communication and just made the whole experience easy. Thanks guys! More

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Fantastic experience. What a wonderful dealership all the way around. Everyone was so helpful and every detail was covered fully before we left in our awesome new BMW. What a wonderful dealership all the way around. Everyone was so helpful and every detail was covered fully before we left in our awesome new BMW. Thank you to all that helped make this another fantastic transaction with Motor Werks. Our 3rd vehicle from this amazing team. More

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Great Customer Service! From our first contact with the dealership to driving away in the car, the staff has been very accommodating to our schedule and needs. I would not he From our first contact with the dealership to driving away in the car, the staff has been very accommodating to our schedule and needs. I would not hesitate to purchase another car here. More

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Purchase-2015 BMW 740ld Professional, Friendly, Helpful Robert, Andy, Chris could not be more pleasant and helpful. They took all the time I needed to show me the cars I wa Professional, Friendly, Helpful Robert, Andy, Chris could not be more pleasant and helpful. They took all the time I needed to show me the cars I was interested in. They also went out of their way to take care of all my needs. None were overly aggressive or pushy, but attentive to however they could help. I will be back. More

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