Robert Fickett | Page 12

Knowledgeable, Experienced, & Affable Let me start by saying car dealerships are normally a nightmare for us. This was completely the opposite. My husband is a disabled veteran and we have Let me start by saying car dealerships are normally a nightmare for us. This was completely the opposite. My husband is a disabled veteran and we have 3 small children in tow so it's generally hard to communicate what we want. To make matters more complicated this time around we had a once in a lifetime grant from the VA, which had very specific instructions, that multiple other dealers either didn't want to follow or just didn't care enough to try. Mr. Fredrickson was pleasant from the start. He quickly found exactly what we wanted down to the last option, color, and detail. When we got to the explicit VA instructions, he was professional, precise, and made us feel at ease with him, the dealership, and most importantly, the deal. We purchased a 2015 Dodge Grand Caravan R/T. Robert helped us to figure out all the features of the vehicle with ease and if he didn't have an answer, he was quick to find someone who did. He also took care of the return of our rental. (Which was especially important to us since we only have one driver in our family.) Mr. Godwin found us a better interest rate than we could find on our own and was extremely patient our rambunctious boys while thoroughly explaining the loan and the warranty information. We were lucky enough to meet Mr. Lee on delivery day. We're fully aware the VA's stringent rules put certain pressure on the dealer and ultimately it was Mr. Lee's decision to accept the VA Grant. We truly appreciate the hospitality, compassion, and warmth from everyone at the dealership in Crestview. THIS is the place anyone and everyone should start and finish when searching for a new or used vehicle. It's well worth the drive, even from Pensacola :) Thank you again, Ken & Victoria Greathouse and Boys More

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Fantastic I purchased a 4 door jeep wrangler from the Lee dealership in Crestview. My salesman Robert was very polite, courteous and honest. The No-Hassle appro I purchased a 4 door jeep wrangler from the Lee dealership in Crestview. My salesman Robert was very polite, courteous and honest. The No-Hassle approach from this dealership made this purchase quick and easy for me! I will consider this dealership first on future purchases!!! More

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Great Experience! I just purchased a 2014 Chrysler Town and Country from Lee Chrysler and was very pleased with my experience. Robert was waiting for me when I arrived I just purchased a 2014 Chrysler Town and Country from Lee Chrysler and was very pleased with my experience. Robert was waiting for me when I arrived and had already pulled the vehicle I was interested in to the front of the dealership. He answered all my questions, took me for a test drive and dealt fairly with me through the price negotiations. He took me to the service dept. to get a question answered and was just all around friendly and helpful. I would very much recommend this dealership to anyone looking to purchase a vehicle!! More

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Great staff I just purchased a 2012 Ram 1500 from Lee Chrysler Dodge Jeep....fastest purchase I ever made at a dealership. Walked on the lot at 1000 am and was dr I just purchased a 2012 Ram 1500 from Lee Chrysler Dodge Jeep....fastest purchase I ever made at a dealership. Walked on the lot at 1000 am and was driving away at 1145 am. Robert and Jay both were awesome and made the deal happen. I will continue to buy from them as long as they will keep having me in their showroom. More

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Hard work I recently purchased a 2014 Grand Cherokee Limited from this dealership.I worked with Robert when I came in and he was very friendly. They did not hav I recently purchased a 2014 Grand Cherokee Limited from this dealership.I worked with Robert when I came in and he was very friendly. They did not have what I was looking for and I had very particular requests. Robert did a great job of hunting down the exact vehicle for me and ensuring I was kept in the loop and kept me updated due to this taking longer than is usual. When I came in to pick up the vehicle everyone was friendly and they honored the agreed upon price no questions asked. The whole sales staff was very professional and were more than willing to answer all my questions. I would recommend to anyone in the market to visit this very courteous and professional team. More

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Amazing Robert was very helpful when it came to helping online, when I came Into look at the truck, as well as just taking care of everything I needed no matt Robert was very helpful when it came to helping online, when I came Into look at the truck, as well as just taking care of everything I needed no matter how big or small! Will definitely come again next time I need anything! More

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Experience This was probably the best experience I have had at any dealership. It was quick efficient and very friendly. Robert ensured that the whole process ra This was probably the best experience I have had at any dealership. It was quick efficient and very friendly. Robert ensured that the whole process ran smoothly More

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Great delaership to buy a vehicle Robert Fickett provided us with great service. The staff was friendly and inviting. There was no pressure to buy and the entire experience was handled Robert Fickett provided us with great service. The staff was friendly and inviting. There was no pressure to buy and the entire experience was handled quickly and professionally by the staff. The best car-buying experience I have ever encountered. I would definitely recommend Lee Chrysler in Crestview, FL. More

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Flood Replacement Vehicle I lost my 2013 Jeep in the flood that hit Pensacola. I called Lee Jeep and asked them if they could find me the exact Jeep I purchased in 2013. The I lost my 2013 Jeep in the flood that hit Pensacola. I called Lee Jeep and asked them if they could find me the exact Jeep I purchased in 2013. The found the exact Jeep, gave me a fantastic price and had me in and out of the dealership within an hour. I will buy from them again in the future. Jon Brakefield Pensacola FL More

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Recall There was a recall on our 2002 Jeep GrandCheroke. We also there to get an oil change. While waiting for our Jeep to be serviced we inquired about a Ne There was a recall on our 2002 Jeep GrandCheroke. We also there to get an oil change. While waiting for our Jeep to be serviced we inquired about a New vehicle. We decided to purchase a 2014 Jeep Patriot (latitude). We are greatly satisfied with our new truck and the service we received. Thank you so much Mr. Fickett. More

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