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Robert Garcia
Robert Garcia at Russ Darrow Nissan of West Bend

Robert Garcia | Page 8

Sales Manager

Russ Darrow Nissan of West Bend

2665 W Washington St
West Bend, WI 53095

Contact Me
4.4
75 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

17 yrs, 3 mos

4.4

75 Reviews

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75 Reviews of Robert Garcia

February 16, 2025

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Employee Rating

Had poor experience with a car I bought in August, 35k miles and 3 years old ended up being a dud and although they helped get me into a new car I shouldn’t have had to get said new car in the first place More

by Aydan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 17, 2025

Russ Darrow Nissan of West Bend responded

We're sorry that you didn't have a completely satisfying experience. It sounds like the sales team did walk you through every option and an offer to still fix the existing vehicle you had was offered but turned down. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Mitchell Darrow mitchell.darrow@russdarrow.com

February 09, 2025

Dealership Rating
Employee Rating

Brandon was very helpful and took the time to understand what I was looking for in a vehicle. Everyone at Russ Darrow West Bend were very accommodating and pleasant to work with. I would definitely recommen More

by LTHISTEd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Wilder , Shannon Pankratz

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Feb 10, 2025

Russ Darrow Nissan of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brandon met your expectations. Thank you again for choosing Russ Darrow Nissan of West Bend. We look forward to having you as one of our valued customers for many more years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

February 02, 2025

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Employee Rating

It's a great place, all the people there were amazing. Helped me with everything and helped make everything work no matter what issue i had on my end More

by JROBSON0505
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitch Darrow , Shannon Pankratz, David

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Feb 03, 2025

Russ Darrow Nissan of West Bend responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Nissan of West Bend are glad to have you as a customer. Mitchell Darrow mitchell.darrow@russdarrow.com

January 31, 2025

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Employee Rating

Amazing , approachable, family oriented, smart with tons of knowledge and experience and they really appreciate us. It’s my 3rd car purchase and Drake is go to guy! He showed me everything inside the car More

by Jujuujuj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drake Burke, Brandon Wilder , Hans Frey, Christopher Rose

Print
Jan 31, 2025

Russ Darrow Nissan of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Drake and our team here at Russ Darrow Nissan of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

January 24, 2025

Dealership Rating
Employee Rating

We were well taken care of. They were very polite and explained everything to us More

by SUPER1620
Service Price Transparency
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Shannon Pankratz, Christopher Rose

Print
Jan 26, 2025

Russ Darrow Nissan of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

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