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Robert Gordon
Robert Gordon at Shottenkirk Toyota Weatherford
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Robert Gordon

Service Advisor

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

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5.0
19 Reviews

Industry Experience

3 yrs, 6 mos

5.0

19 Reviews

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19 Reviews of Robert Gordon

April 30, 2025

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Employee Rating

This is not my first time working with Mike Pfender and it definitely won’t be my last. Once again Mr. Pfender advised me step by step on my head gasket replacement and engine repairs. Knowing that my vehi More

by kyserjimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender, Manny Martinez, Mike Kessler, Jason Vise, Saul Mendez

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May 01, 2025

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 24, 2025

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Manny took the time to listen to my concerns and oh my gosh, I cannot tell you how much I appreciate his service! I was so relieved to have my vehicle repaired before I had to takeoff to Houston. Thank More

by Glenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Martinez, Mike Kessler, Erika Featherston

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May 01, 2025

Shottenkirk Toyota Weatherford responded

Glenda, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 06, 2025

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I took my car in to Mike and he was very kind and got my car fixed up. More

by gabby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender, Manny Martinez, Mike Kessler, Erika Featherston, Jason Vise, Saul Mendez, Noah Wright

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Mar 07, 2025

Shottenkirk Toyota Weatherford responded

Gabby thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 01, 2025

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Robert was extremely helpful and personable. Got my car back on time to send my daughter back to school. I’ve used Shottenkirk for 15 years and will continue to. Thank you! More

by Aaronjsmith24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Shottenkirk Toyota Weatherford responded

Aaron, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 15, 2025

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The dealership is great. The service was excellent. I will definitely return for my next service. More

by levius1962
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Service Time
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Recommend Dealer
Yes
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Jan 16, 2025

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 21, 2023

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Employee Rating

I went in for the Fall checkup special and it was time for my yearly maintenance. I didn’t have to wait long and enjoyed a cup of coffee while the work was being done. More

by sharonkouns
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Schwerdt

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Nov 22, 2023

Shottenkirk Toyota Weatherford responded

sharonkouns, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

November 21, 2023

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Robert is excellent. He’s great at getting what service you need done and done correctly. They are efficient and I trust them with my 4Runner for any service. I know it w More

by LNash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 22, 2023

Shottenkirk Toyota Weatherford responded

LNash, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 21, 2023

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Employee Rating

The service adviser team is excellent as always! ! You're efficient in super friendly Thanks you 👍 More

by RR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sherry Parker, Rachel Sims

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Nov 21, 2023

Shottenkirk Toyota Weatherford responded

RR, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 14, 2023

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Employee Rating

Amazing service and excellent knowledge of what I needed done and got it done in a timely manner More

by Jbug86
Recommend Dealer
Yes
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Nov 15, 2023

Shottenkirk Toyota Weatherford responded

Jbug86, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

November 12, 2023

Dealership Rating
Employee Rating

Robert is the most honest, good will and hard working advisor Toyota has at that dealership. More

by Bri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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