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Robert Gray
Robert Gray at Frisco Chrysler Dodge Jeep Ram

Robert Gray

Service Advisor

Frisco Chrysler Dodge Jeep Ram

9640 Texas 121
Frisco, TX 75035

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4.6
5 Reviews
4.6

5 Reviews

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5 Reviews of Robert Gray

October 28, 2026

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Employee Rating

Excellent service, and good competitive pricing. Keep you up to speed on vehicle progress while being serviced. More

by jguida0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Oct 28, 2026

Frisco Chrysler Dodge Jeep Ram responded

We're happy the updates kept you informed throughout the service on your Ram 1500. Thank you for the five-star rating and kind words about our service!

October 22, 2026

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Robert Gray is the man . .. prompt follow up and made sure the job was finished correctly More

by CBIRD65ATKTC
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2026

Frisco Chrysler Dodge Jeep Ram responded

Knowing our prompt follow-up and the proper completion of your Jeep Cherokee’s service earned your trust is rewarding. Robert will be pleased to hear your kind words, and your five-star rating means a lot to our service department.

October 13, 2026

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Robert has good knowledge and communicates well with detailed information and delivers the vehicle on time . More

by enkrao
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert

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Oct 14, 2026

Frisco Chrysler Dodge Jeep Ram responded

Your praise for Robert’s clear communication and timely delivery means a great deal to our service team. Thank you for trusting us with your Jeep Cherokee service.

October 07, 2026

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I was disappointed with my experience this weekend. I had a 10:30 AM appointment, checked in early, and was told my vehicle would before 1 PM. I was surprised when I checked on the progress around 12:4 More

by Elly
Recommend Dealer
No

Other Employees Tagged: Robert Gray

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Oct 11, 2026

Frisco Chrysler Dodge Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 06, 2026

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Employee Rating

Great Service! !! Robert Grey is one of the best at great customer service! I love Frisco CDJR!!! More

by kenneth.a.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neil Shary, Robert Stickles

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Oct 06, 2026

Frisco Chrysler Dodge Jeep Ram responded

Hearing that our service department left you so pleased means a lot to us. We’re glad Robert could provide outstanding care for your Ram 1500.

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