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Robert Grooms
Robert Grooms at Auto Park Ford La Porte

Robert Grooms

Service Manager

Auto Park Ford La Porte

1522 E Lincolnway
La Porte, IN 46350

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4.9
142 Reviews

Industry Experience

21 yrs, 2 mos

4.9

142 Reviews

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142 Reviews of Robert Grooms

October 03, 2025

Dealership Rating
Employee Rating

Great process from start to finish! Super friendly and honest. I will definitely tell my friends and family to go here!! More

by SHAUNA5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathon O'Dell, Levi Archambeault, William Caley, Rick Kobold

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Oct 03, 2025

Auto Park Ford La Porte responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Auto Park Ford La Porte!

October 02, 2025

Dealership Rating
Employee Rating

Everyone from the salesman to the service dept was very friendly and answered all questions I had More

by pam_0667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathon O'Dell, Tim Mishler, William Caley, Rick Kobold, Kenneth Klamm, Nick McDonald

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Oct 02, 2025

Auto Park Ford La Porte responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Auto Park Ford La Porte, we look forward to having you as a valued customer for many years to come!

September 04, 2025

Dealership Rating
Employee Rating

The associates, service, technicians, and everyone that is at this dealership are polite, and very nice. They are Great. More

by Jt3doggaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathon O'Dell, Tim Mishler, Levi Archambeault, Brent Forry, William Caley, Rick Kobold, Kenneth Klamm, Nick McDonald, Caleb Knapp , Becky, and all the service department i don't remember their name.

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Sep 04, 2025

Auto Park Ford La Porte responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 30, 2025

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Employee Rating

I found an issue with the engine cover on my truck after I had it at the the dealership for an oil change. This made out of foam and it has a gouge in it that I don’t recall being there before. More

by geojohn78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: William Caley, Rick Kobold

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Sep 04, 2025

Auto Park Ford La Porte responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 22, 2025

Dealership Rating
Employee Rating

If I have learned anything about your dealership you will do whatever it takes to make it right and make the customer happy. More

by GOLDGLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Kobold

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Aug 22, 2025

Auto Park Ford La Porte responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Auto Park Ford La Porte.

August 14, 2025

Dealership Rating
Employee Rating

Very professional, nice, helpful and fast. I will be going back for all my needs More

by iamspoiledrotten2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Caley, Rick Kobold

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Aug 15, 2025

Auto Park Ford La Porte responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 13, 2025

Dealership Rating
Employee Rating

They always do a good job and picked my car up on time and brought it back in good time More

by ebelzowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Kobold

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Aug 13, 2025

Auto Park Ford La Porte responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Auto Park Ford La Porte!

August 08, 2025

Dealership Rating
Employee Rating

Honest, dependable, kind that just a few adjectives that describe the service I needed. They fixed another mechanics mess up. More

by Angela J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Caley, Rick Kobold

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Aug 08, 2025

Auto Park Ford La Porte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 07, 2025

Dealership Rating
Employee Rating

Always responsive and friendly. Willing to explain things and meet me with a fair price More

by Jennifer.Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Caley

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Aug 07, 2025

Auto Park Ford La Porte responded

Thank you for choosing Auto Park Ford La Porte. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 06, 2025

Dealership Rating
Employee Rating

This dealer and the people at Autopark Ford have bent over backwards for my satisfaction. More

by deanameling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Caley, Rick Kobold

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Aug 06, 2025

Auto Park Ford La Porte responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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