Robert Grooms
Robert Grooms at Auto Park Ford La Porte

Robert Grooms

Service Manager

Auto Park Ford La Porte

1522 E Lincolnway
La Porte, IN 46350

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4.9
151 Reviews

Industry Experience

21 yrs, 6 mos

4.9

151 Reviews

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151 Reviews of Robert Grooms

February 03, 2026

Dealership Rating
Employee Rating

Spoke with Ashley about being reimbursed for a very costly recall that took out my truck a year prior. Expected the run around and the worst. Ashley and the service team greeted me, reassured me that I More

by timothydavid88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Caley, Ashley Luepnitz

Feb 03, 2026

Auto Park Ford La Porte responded

Thank you for sharing your experience with Ashley and our service team. We’re glad we could handle your recall reimbursement quickly and turn your opinion of Ford around. We appreciate your feedback and look forward to assisting you again.

January 09, 2026

Dealership Rating
Employee Rating

Extremely easy to deal with and extremely nice! They were fast and the process smooth More

by ALEXROSALES1258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Auto Park Ford La Porte responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Auto Park Ford La Porte to be a positive one. Please don't hesitate to reach out if you need anything else.

December 19, 2025

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Employee Rating

Robert was very nice when i talk to him on the phone about my 25 Bronco. He explained everything they were going to do to it. More

by hubert133
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2025

Auto Park Ford La Porte responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 12, 2025

Dealership Rating
Employee Rating

Great people fast and careing service dept. Great bedside mannor.sales staff fantastic to deal with. Have used Tim M. for the last 37years More

by MRRAG88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Levi Archambeault, Brent Forry, William Caley, Rick Kobold, Caleb Knapp , Matt in service. Tim M. In sales

Dec 12, 2025

Auto Park Ford La Porte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 05, 2025

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Employee Rating

It was the best and easiest deal I have ever made when buying a vehicle. More

by bwoodb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2025

Auto Park Ford La Porte responded

Thanks for sharing your thoughts about your experience with Auto Park Ford La Porte. We appreciate your business and hope to see you again soon!

December 03, 2025

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Employee Rating

They picked up my car and returned it to my place of work and even washed it. I was very happy More

by thejude1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Caley, Rick Kobold

Dec 03, 2025

Auto Park Ford La Porte responded

Thanks for sharing about your experience with Auto Park Ford La Porte. We appreciate your business and hope to see you again soon!

November 29, 2025

Dealership Rating
Employee Rating

Pleasant employees who were helpful, considerate and understanding. Did a very thorough job. Repairs were done when they projected that they would be More

by murna56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Caley, Rick Kobold , Ashley

Nov 29, 2025

Auto Park Ford La Porte responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 21, 2025

Dealership Rating
Employee Rating

Quick and reliable. I’ve used their pick up service for maintenance on my 22 bronco multiple times. No complaints at all. More

by SOJKA.MELISSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Caley, Rick Kobold

Nov 21, 2025

Auto Park Ford La Porte responded

Thank you for choosing Auto Park Ford La Porte. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 22, 2025

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Employee Rating

Auto Park Ford is a top notch dealership. Great customer service in Sales and they make it so easy to purchase a vehicle. Service gets you in quickly, fixes your vehicle correctly and provi More

by B4e
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2025

Auto Park Ford La Porte responded

Thank you so much for choosing Auto Park Ford La Porte! Please let us know if we can be of any more assistance.

October 03, 2025

Dealership Rating
Employee Rating

Great process from start to finish! Super friendly and honest. I will definitely tell my friends and family to go here!! More

by SHAUNA5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2025

Auto Park Ford La Porte responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Auto Park Ford La Porte!

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