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Robert Grooms

Overview Reviews (143) Inventory (185)

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Robert Grooms

Service Manager

Auto Park Ford La Porte

1522 E Lincolnway
La Porte, IN 46350

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4.9

143 Reviews

Overview Reviews (143) Inventory (185)

Industry Experience

21 yrs, 2 mos

4.9

143 Reviews

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143 Reviews of Robert Grooms

October 22, 2025

Dealership Rating

Employee Rating

Auto Park Ford is a top notch dealership. Great customer service in Sales and they make it so easy to purchase a vehicle. Service gets you in quickly, fixes your vehicle correctly and provi Great customer service in Sales and they make it so easy to purchase a vehicle. Service gets you in quickly, fixes your vehicle correctly and provides great customer service throughout. Their Pick Up & Delivery program is fantastic. They make servicing your vehicle easy by picking it up while you are at work and your vehicle is done when you leave work! Won't do business or take my vehicle anywhere else. More

by B4e

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jonathon O'Dell, Tim Mishler, Levi Archambeault, William Caley, Rick Kobold, Kenneth Klamm, Nick McDonald, Caleb Knapp

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Oct 22, 2025 -

Auto Park Ford La Porte responded

Thank you so much for choosing Auto Park Ford La Porte! Please let us know if we can be of any more assistance.

October 03, 2025

Dealership Rating

Employee Rating

Great process from start to finish! Super friendly and honest. I will definitely tell my friends and family to go here!! Super friendly and honest. I will definitely tell my friends and family to go here!! More

by SHAUNA5

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jonathon O'Dell, Levi Archambeault, William Caley, Rick Kobold

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Oct 03, 2025 -

Auto Park Ford La Porte responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Auto Park Ford La Porte!

October 02, 2025

Dealership Rating

Employee Rating

Everyone from the salesman to the service dept was very friendly and answered all questions I had friendly and answered all questions I had More

by pam_0667

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathon O'Dell, Tim Mishler, William Caley, Rick Kobold, Kenneth Klamm, Nick McDonald

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Oct 02, 2025 -

Auto Park Ford La Porte responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Auto Park Ford La Porte, we look forward to having you as a valued customer for many years to come!

September 04, 2025

Dealership Rating

Employee Rating

The associates, service, technicians, and everyone that is at this dealership are polite, and very nice. They are Great. is at this dealership are polite, and very nice. They are Great. More

by Jt3doggaron

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathon O'Dell, Tim Mishler, Levi Archambeault, Brent Forry, William Caley, Rick Kobold, Kenneth Klamm, Nick McDonald, Caleb Knapp , Becky, and all the service department i don't remember their name.

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Sep 04, 2025 -

Auto Park Ford La Porte responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 30, 2025

Dealership Rating

Employee Rating

I found an issue with the engine cover on my truck after I had it at the the dealership for an oil change. This made out of foam and it has a gouge in it that I don’t recall being there before. I had it at the the dealership for an oil change. This made out of foam and it has a gouge in it that I don’t recall being there before. More

by geojohn78

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: William Caley, Rick Kobold

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Sep 04, 2025 -

Auto Park Ford La Porte responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 22, 2025

Dealership Rating

Employee Rating

If I have learned anything about your dealership you will do whatever it takes to make it right and make the customer happy. do whatever it takes to make it right and make the customer happy. More

by GOLDGLOW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Kobold

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Aug 22, 2025 -

Auto Park Ford La Porte responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Auto Park Ford La Porte.

August 14, 2025

Dealership Rating

Employee Rating

Very professional, nice, helpful and fast. I will be going back for all my needs I will be going back for all my needs More

by iamspoiledrotten2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Caley, Rick Kobold

Report | Print

Aug 15, 2025 -

Auto Park Ford La Porte responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 13, 2025

Dealership Rating

Employee Rating

They always do a good job and picked my car up on time and brought it back in good time and brought it back in good time More

by ebelzowski

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Kobold

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Aug 13, 2025 -

Auto Park Ford La Porte responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Auto Park Ford La Porte!

August 08, 2025

Dealership Rating

Employee Rating

Honest, dependable, kind that just a few adjectives that describe the service I needed. They fixed another mechanics mess up. describe the service I needed. They fixed another mechanics mess up. More

by Angela J

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Caley, Rick Kobold

Report | Print

Aug 08, 2025 -

Auto Park Ford La Porte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 07, 2025

Dealership Rating

Employee Rating

Always responsive and friendly. Willing to explain things and meet me with a fair price Willing to explain things and meet me with a fair price More

by Jennifer.Jimenez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Caley

Report | Print

Aug 07, 2025 -

Auto Park Ford La Porte responded

Thank you for choosing Auto Park Ford La Porte. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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