Robert Grooms
Robert Grooms at Auto Park Ford La Porte

Robert Grooms | Page 5

Service Manager

Auto Park Ford La Porte

1522 E Lincolnway
La Porte, IN 46350

Contact Me
4.9
152 Reviews

Industry Experience

21 yrs, 8 mos

4.9

152 Reviews

Write a Review

152 Reviews of Robert Grooms

January 10, 2025

Dealership Rating
Employee Rating

I had an engine light come on my new 2024 ford F250. I was upset and worried. But after my visit I felt good. The tech came out and explained in detail what it was and got the problem fixed right away. More

by knightspm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathon O'Dell, Tim Mishler , John (tech)

Jan 12, 2025

Auto Park Ford La Porte responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Auto Park Ford La Porte to be a positive one. Please don't hesitate to reach out if you need anything else.

December 22, 2024

Dealership Rating
Employee Rating

My service at auto park was very good. Service advisor was very knowledgeable and helpful. When I picked up my truck he explained everything that was done to my truck. Also my service was More

by arge0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Caley, Rick Kobold , Blake McCarthy

Dec 23, 2024

Auto Park Ford La Porte responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 14, 2024

Dealership Rating
Employee Rating

Autopark Ford LaPorte is up and coming. They have certainly gained some momentum and are becoming a go to Ford dealership. More

by LEONBOGUCKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Auto Park Ford La Porte responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Auto Park Ford La Porte, Leon, we look forward to having you as a valued customer for many years to come!

November 25, 2024

Dealership Rating
Employee Rating

On time for picking up my vehicle and dropping it off. Staying in contact with me while they worked on my car. More

by LONGNECK5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2024

Auto Park Ford La Porte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 17, 2024

Dealership Rating
Employee Rating

I think they want to give you a better deal but are salesmen and don't totally get there but I'm satisfied with my buy More

by babycatcheronthelake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

Auto Park Ford La Porte responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Auto Park Ford La Porte are glad to have you as a customer.

October 25, 2024

Dealership Rating
Employee Rating

Great service! ! Friendly and helpful staff at this location! Highly recommend for any service needs! More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Caley, Rick Kobold , Gary Goodwin, Blake McCarthy

Oct 27, 2024

Auto Park Ford La Porte responded

Thank you, Melissa, for sharing your thoughts about your experience with Auto Park Ford La Porte. We appreciate your business and hope to see you again soon!

October 23, 2024

Dealership Rating
Employee Rating

Great staff, knowledgeable, helpful and professional. They always take great care with my vehicle. It’s always a great experience. More

by Kenny M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathon O'Dell, Tim Mishler

Oct 24, 2024

Auto Park Ford La Porte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Kenny, and don't hesitate to let us know if we can be of further assistance.

September 20, 2024

Dealership Rating
Employee Rating

Everyone was courteous, considerate of my time and helpful. All promises of what would be done were kept. Building trust between me and the service center. Would definitely recommend LaPorte Auto Park More

by Julie Cinal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Kobold

Sep 20, 2024

Auto Park Ford La Porte responded

Thank you so much for your kind words, Julie, and for taking the time to leave us this wonderful feedback!

September 18, 2024

Dealership Rating
Employee Rating

Sincerely kind and helpful. It was worth the 45 minute drive to get to the dealership. More

by Shivelysharri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Levi Archambeault, Brent Forry, William Caley, Rick Kobold , Gary Goodwin, Blake McCarthy, Rich Trowbridge

Sep 19, 2024

Auto Park Ford La Porte responded

Sharri, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 11, 2024

Dealership Rating
Employee Rating

Very courteous! The communication is great! Absolutely love the valet Service! I have been a customer for 6 years More

by mkunstek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Caley, Rick Kobold , Gary Goodwin, Blake McCarthy

Sep 12, 2024

Auto Park Ford La Porte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

...
5
...

Dealership Inventory (162 Vehicles)

used 2023 GMC Terrain car, priced at $18,500
2023 GMC Terrain
used
Summit White exterior
Automatic
All-wheel Drive
used 2024 Chevrolet Equinox car, priced at $21,997
2024 Chevrolet Equinox
used
Sterling Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Ford F-150 car, priced at $80,295
2026 Ford F-150
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
used 2022 Chevrolet Trax car, priced at $17,987
2022 Chevrolet Trax
used
Stone Gray Metallic exterior
Automatic
All-wheel Drive
used 2018 Ford Explorer car, priced at $11,997
2018 Ford Explorer
used
Oxford White exterior
Automatic
Front-wheel Drive
used 2019 Ford Explorer car, priced at $25,995
2019 Ford Explorer
used
White Platinum Tri-Coat Metallic exterior
Automatic
Four-wheel Drive