Robert Grooms
Robert Grooms at Auto Park Ford La Porte

Robert Grooms | Page 6

Service Manager

Auto Park Ford La Porte

1522 E Lincolnway
La Porte, IN 46350

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4.9
152 Reviews

Industry Experience

21 yrs, 8 mos

4.9

152 Reviews

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152 Reviews of Robert Grooms

September 02, 2024

Dealership Rating
Employee Rating

They fit me in to their schedule and accommodated me, on relatively short notice, for a first time oil change. Thank you very much guys, I will remember that! More

by tknox94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Kobold

Sep 02, 2024

Auto Park Ford La Porte responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Auto Park Ford La Porte, we look forward to having you as a valued customer for many years to come!

August 14, 2024

Dealership Rating
Employee Rating

Always fast service. Very friendly staff. Need more discounts for oil changes! $185. Was above my comfort level, and charging almos $6 . 00 to use my credit card!!!!! More

by You already know this info!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Levi Archambeault, William Caley, Rick Kobold , Gary Goodwin, Blake McCarthy

Aug 14, 2024

Auto Park Ford La Porte responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

August 10, 2024

Dealership Rating
Employee Rating

Nice people to deal with and great communication. Would recommend you to all are friends More

by n westphal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathon O'Dell

Aug 11, 2024

Auto Park Ford La Porte responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 20, 2024

Dealership Rating
Employee Rating

Very quick and professional service, the included car wash is always greatly appreciated, and the 2 for 3 deal on oil changes is difficult to beat! More

by STANASLOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2024

Auto Park Ford La Porte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 18, 2024

Dealership Rating
Employee Rating

Excellent service and the staff was very friendly and helpful.. Answered all my questions. Would recommend. More

by BJBROVIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason

Jun 18, 2024

Auto Park Ford La Porte responded

Thank you for choosing Auto Park Ford La Porte. Your feedback and rating mean a lot to us. We're glad Robert was able to help, and we hope to see you again!

June 05, 2024

Dealership Rating
Employee Rating

They did a great job and even cleaned the car. Always go back for anything related to the truck More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Caley, Rick Kobold , Gary Goodwin, Blake McCarthy

Jun 06, 2024

Auto Park Ford La Porte responded

Thank you, Max, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Auto Park Ford La Porte.

June 04, 2024

Dealership Rating
Employee Rating

Amazing service! Great work at all times and will pick up your vehicle or come to your house!!!!! More

by Jasonprice_1984
Recommend Dealer
Yes
Jun 04, 2024

Auto Park Ford La Porte responded

Jason, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robert met your expectations. Thank you for choosing Auto Park Ford La Porte, we look forward to having you as a valued customer for many years to come!

June 03, 2024

Dealership Rating
Employee Rating

They were very personable. I had a problem with the battery but Robert stepped in and helped get things solved. Jason was very helpful with my health issue. He was very frien More

by Freddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason

Jun 04, 2024

Auto Park Ford La Porte responded

Freddie, Thank you for choosing Auto Park Ford La Porte. Your feedback and rating mean a lot to us. We're glad Jason was able to help, and we hope to see you again!

June 03, 2024

Dealership Rating
Employee Rating

Quick and easy. Everyone was friendly and helpful. Will be coming back. Thank you for all your help. More

by 61goalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Auto Park Ford La Porte responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Auto Park Ford La Porte, we look forward to having you as one of our valued customers for many more years to come!

April 28, 2024

Dealership Rating
Employee Rating

Everyone is wonderful to work with. Feels more like purchasing from a close friend or family member. Tim and Jon are legendary and will not disappoint. Why go through all the games at o More

by David R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathon O'Dell, Tim Mishler, Levi Archambeault, William Caley, Rick Kobold , Crystal Brackett, Jason Ellis, Detail crew

Apr 29, 2024

Auto Park Ford La Porte responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, David, and it's great to hear about your excellent experience here at Auto Park Ford La Porte.

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