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Robert Hall

Overview Reviews (357) Inventory (321)

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Robert Hall

Service Advisor

Herb Chambers Honda

720 Morrissey Blvd.
Boston, MA 02122

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4.7

357 Reviews

Overview Reviews (357) Inventory (321)

4.7

357 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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357 Reviews of Robert Hall

May 24, 2025

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Employee Rating

Great customer service , well managed business always in and out, speedy service always my go to dealer and out, speedy service always my go to dealer More

by ROBTEIXEIRA5

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Recommend Dealer

Yes

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May 23, 2025

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Ŕbt is attentive. .knowledgeable and listens He also advises and will test drive your car.He helped me adjust my cell phone for car yae .knowledgeable and listens He also advises and will test drive your car.He helped me adjust my cell phone for car yae More

by vdifranza50

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Workmanship

Service Time

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Recommend Dealer

Yes

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May 23, 2025 -

Herb Chambers Honda responded

Thank you for sharing your experience with us at Herb Chambers Honda In Boston! We're glad to hear that Rob provided attentive and knowledgeable service, helping you with everything from test drives to phone adjustments. We appreciate your feedback!

May 22, 2025

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Thank you Norllin for your courteous assistance with my service on Saturday morning on my CRV. service on Saturday morning on my CRV. More

by Zee

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 22, 2025 -

Herb Chambers Honda responded

Thank you for the five-star rating! The team looks forward to working with you again! – Herb Chambers Honda In Boston

May 14, 2025

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Employee Rating

Very nice service on time they taking care of my car very good best service good best service More

by Vu72110

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Recommend Dealer

Yes

Other Employees Tagged: Susan Tarquini, Fabian Garcia, Mary Lopez, Valer Topalli, Frank Mendes, Sofia Cabrera, Rushane Gray, Makayla Carter-Harris, Jean Emile

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May 15, 2025 -

Herb Chambers Honda responded

We’re thrilled you had a great experience! Thanks for the five stars! - Herb Chambers Honda In Boston

May 12, 2025

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Employee Rating

this dealership is in a convenient location to my home and offers alot of conveniences for servicing my car and offers alot of conveniences for servicing my car More

by gfunk128

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: sean desilva

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May 13, 2025 -

Herb Chambers Honda responded

We're delighted to hear that Herb Chambers Honda In Boston's location and services are convenient for you! Thank you for sharing your experience with us.

May 12, 2025

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Sean DeSilva was very professional and went above and beyond to provide an excellent service experience. I was completely satisfied with my experience. beyond to provide an excellent service experience. I was completely satisfied with my experience. More

by Chmeade

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Desilva

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May 13, 2025 -

Herb Chambers Honda responded

We're delighted to hear that Sean provided such a professional and satisfying experience at Herb Chambers Honda In Boston. Thank you for sharing your positive feedback with us!

April 29, 2025

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Employee Rating

very friendly And good service I felt satisfied very respectful very kind and and reliable very respectful very kind and and reliable More

by Rafael

Recommend Dealer

Yes

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Apr 29, 2025 -

Herb Chambers Honda responded

Rafael, we appreciate your positive feedback to our team at Herb Chambers Honda In Boston. See you next time. Safe travels!

April 29, 2025

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sean and the service department are the worlds most wonderful people to grace the planet wonderful people to grace the planet More

by arkk

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Susan Tarquini, Lascelle McKenzie, Alfredo Dalence, Tom Pasquarella, Chris Purcell, Nick Tarquini, Nermi Santos, Maulik Desai, Nicolas Karam

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Apr 30, 2025 -

Herb Chambers Honda responded

We're glad to hear that the service team will be thrilled to hear your kind words from us at Herb Chambers Honda in Boston! Safe travels!

April 27, 2025

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I can't complain everything it's wonderful they have good cars and they give good services. cars and they give good services. More

by Caseusmarcwidmaer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 28, 2025 -

Herb Chambers Honda responded

Hi Caseus! Thank you for leaving us this five-star review and for your kind words about our service team at Herb Chambers Honda In Boston! We'll see you next time!

April 27, 2025

Dealership Rating

Employee Rating

This is my last time going to Herb Chambers. Second time in to get the same work done. Took a day longer than estimated. Waited on hold for nearly 30 minutes to get brushed off by the service re Second time in to get the same work done. Took a day longer than estimated. Waited on hold for nearly 30 minutes to get brushed off by the service rep. More

by fhch

Service Price Transparency

Workmanship

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Recommend Dealer

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Apr 28, 2025 -

Herb Chambers Honda responded

I'm sorry to hear about your experience with the service delays and communication issues. We strive for efficiency and attentive customer care, so it's disappointing to learn we fell short. Please reach out directly if you'd like us to address this further or assist. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

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