Robert Hall
Robert Hall at Herb Chambers Honda

Robert Hall | Page 2

Service Advisor

Herb Chambers Honda

720 Morrissey Blvd.
Boston, MA 02122

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4.7
386 Reviews
4.7

386 Reviews

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386 Reviews of Robert Hall

October 06, 2025

Dealership Rating
Employee Rating

Waited 1 hr for an oil change and the car wasn’t inside yet. Had to cancel. Not friendly environment, representative didn’t even say good morning lol More

by Mateo Latolli
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Oct 06, 2025

Herb Chambers Honda responded

Mateo, I understand your frustration and would love to make things right. Please give me a call so we can discuss how we can better serve you in the future. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

September 26, 2025

Dealership Rating
Employee Rating

This is my third car from Herb Chambers and the service has always been amazing the sales team especially Keith, right up to the manger and finance department More

by Bmperrin16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Pasquarella, Nick Tarquini , Keith Banks O’Baner

Sep 26, 2025

Herb Chambers Honda responded

Thank you for your continued support! We're delighted to hear that Keith and the team made your recent experience a great one. Congratulations on your third car from Herb Chambers Honda In Boston! We look forward to assisting you again in the future. Safe travels!

September 21, 2025

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Employee Rating

Great and friendly personnel. Always helpful and have my needs addressed thoroughly and quickly. That's why I continue to return to Herb Chambers for service.They never disappoin More

by Rick Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Herb Chambers Honda responded

Rick, thank you for your loyalty and support! It's wonderful to hear that our team takes such good care of you at Herb Chambers Honda In Boston. Safe travels! See you next time!

September 10, 2025

Dealership Rating
Employee Rating

Highly recommend this Honda dealership. I like to specifically work with Sean as my service advisor. Sean is always transparent and timely with his updates. I've gotten the chance to speak More

by lcorrea617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan Tarquini , Sean (Service Advisor) and Manny (Repair Tech)

Sep 11, 2025

Herb Chambers Honda responded

Thank you for the enthusiastic review! We're glad Sean and our team have earned your trust. We hope to see you again at Herb Chambers Honda In Boston! Safe travels!

September 01, 2025

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Employee Rating

Robert the service adviser is amazing ! You can trust him to make sure your car will leave the shop in great conditions ! More

by Gustavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Herb Chambers Honda responded

Hi Gustavo, we're glad to hear that Robert provided such trustworthy and thorough service! Thank you for choosing Herb Chambers Honda in Boston, and we hope to see you again. Safe travels!

August 21, 2025

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Superb service always - Sean and Robert are awesome - have been taking great care of me for years - first rate! More

by donmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean DeSilva

Aug 22, 2025

Herb Chambers Honda responded

We're honored to hear you're always in good hands with Sean and Robert! Thank you for choosing Herb Chambers Honda In Boston and for sharing your thoughtful review. We look forward to seeing you next time!

August 06, 2025

Dealership Rating
Employee Rating

Kept up to date as needed. 15 character limit is too too too too much More

by joshua_gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan Tarquini , Sean

Aug 06, 2025

Herb Chambers Honda responded

Thank you for taking the time to leave us a review, Joshua! We hope you won't hesitate to reach out if our Herb Chambers Honda In Boston team can be of service again in the future!

August 05, 2025

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Employee Rating

I brought my car in for an oil change. I was told that my tires might need to be replaced and my brake pads need to be taken care of the next time I need service. They are very thorough ov More

by Happy Driver 8
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2025

Herb Chambers Honda responded

Thank you for your recommendation and for trusting us with your vehicle! We look forward to working with you again in the future! -Herb Chambers Honda In Boston

July 15, 2025

Dealership Rating
Employee Rating

They are the best dealership that I have ever dealt with. They have great customer service. More

by yunggeezi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Herb Chambers Honda responded

We’re happy to hear that and truly appreciate your kind words about our customer service at Herb Chambers Honda in Boston. We look forward to serving you again! Safe travels!

July 12, 2025

Dealership Rating
Employee Rating

Herb Chambers Honda of Boston provides excellent service and the staff is great to work with. They always inform you on the status of the work being done on your car, and the time it will be completed More

by Raw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Herb Chambers Honda responded

Hi Raw! Thank you for sharing your review! We are thrilled that you had such a positive experience with us, and we hope to welcome you back to Herb Chambers Honda in Boston in the future. Have a great day!

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