Robert Heinsohn | Page 17

JOHN CATALANO WAS AMAZING. John helped us purchase a new Yukon Denali XL. He was professional from start to finish, really making the experience easy. He knows the business an John helped us purchase a new Yukon Denali XL. He was professional from start to finish, really making the experience easy. He knows the business and takes care of all of the details. More

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John's 2017 Canyon It was a WOW experience. All the Delray Buick GMC team members did an outstanding job in helping me in my purchase of a new 2017 GMC Canyon. Especial It was a WOW experience. All the Delray Buick GMC team members did an outstanding job in helping me in my purchase of a new 2017 GMC Canyon. Especially like to thank Dan in walking me through all the new features of the vehicle. Will be using this dealership for all my service needs. Thanks again everyone! More

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Great buying experience I recently purchased a GMC Yukon from Delray Buick GMC and am really happy with the experience. Everyone was very friendly, was able to answer my que I recently purchased a GMC Yukon from Delray Buick GMC and am really happy with the experience. Everyone was very friendly, was able to answer my questions and made the experience very easy. I did not feel pressured to buy and felt like I was dealing with professional and honest people. I would highly recommend this dealership and I would definitely go back! Definitely a better buying experience than I have had other places. More

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Everyone at the dealership gave 100% to get me into my 2016. There were several opportunities for the dealership to give me excellent service. They went beyond what I expected even getting other, non members i There were several opportunities for the dealership to give me excellent service. They went beyond what I expected even getting other, non members involved in getting my new car ready for delivery. Jeff even involved a detail gentleman who was wonderful in attending to my needs.. More

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Amazing Customer Service My lease on my 2013 Acadia just ended and with the help of Jeff Knox, it was a very smooth transition signing a new lease for a 2016 Acadia. Jeff is v My lease on my 2013 Acadia just ended and with the help of Jeff Knox, it was a very smooth transition signing a new lease for a 2016 Acadia. Jeff is very knowledgable, friendly and patient and was very helpful in making it a quick process for a fair price. Bob Heinsohn, Bob Viccica and Mark Willis in service have always been very helpful throughout my last lease and I am thankful to have a good relationship with a dealership with good sales and service teams. More

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great experience We purchased our second Yukon Denali because during the course of our lease on our first Denali you made everything so easy. You resolved any issue we We purchased our second Yukon Denali because during the course of our lease on our first Denali you made everything so easy. You resolved any issue we had ASAP and we have thoroughly enjoyed the car. More

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Somethin bout a truck Just purchased a new GMC Canyon from Jeff Knox at Delray Buick GMC on 3/12/16 great service and knowledge of the truck. He treats you like you are imp Just purchased a new GMC Canyon from Jeff Knox at Delray Buick GMC on 3/12/16 great service and knowledge of the truck. He treats you like you are important and really matter, not like other dealers. Stop by and see Jeff he will take care of you. More

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GMC truck owners beware I came in for a 25 dollar oil change and tire pressure check ( 2009 GMC Sierra truck which I bought new.) with a coupon they sent me ,,,They were c I came in for a 25 dollar oil change and tire pressure check ( 2009 GMC Sierra truck which I bought new.) with a coupon they sent me ,,,They were courteous and at took me in right away ... Then after 30 minutes the service man came in and said that I need to have various fluid level changed and checked and showed me a estimate for $805 dollars,,, Not sure but I was schocked or went into OMG mode...They said i needed to top off gear fluid and various other levels and change fluids with only 36,500 miles on odometer..I recently had my truck checked in Greenwich, Ct. I knew mostly all was ok except for engine oil which needed to be changed..I settled for brake fluid change, and coolant flush, and New coolant.. Total was now $347 dollars,,Still outrageous ..and they agreed to top of all gear fluids..( was not reflected in bill) I did get a 15 dollar coupon discount but total labor was $183 dollars , brake fluid and oils $118..I never had any problems with this truck and most of my miles are highway miles and I do very little towing, My 5500 pound sailboat and 2500 pound trailer twice a year about 30 miles each years.,, My point and most know that after warranty you simply cannot go to a dealer for above reasons,,,!!! IF I were GMC they should get out of Truck bsuiness because if you bring in a perfectly good running truck in near mint condition and get handed an $805 estimated bill, WOW can you imagine if i had serious problems what my bill would be.. Previouly in 2014 I came in for balancing my tires, on my GMC truck with only 18,000 miles but the service man said they cannot be balanced due to minor cracking lines on sidewalls which they referred to as dry rot...OMG the first time,,I agreed to buying a new set of tires for $900 dollars,, In my opinion I thought the tries were fine and its not uncommon for truck tires to show a little cracking on firewalls due to large size of tires and also rather a common problem with Japaneese rubber compounds...2 times I have come into this dealer and gotten a huge bill which makes me question what is going on with their service pricing .....Moral !! Owner beware and if you are off warranty you really need to go elsewhere ..and may explain why so many are distrustful of Dealers in this country ..In case of need my other car is a 2005 Audi A4 Quatrro Avant wagon, 6spd manual with 1.8 engine, 125, 000 miles Only cost was a mandaotry timing change at 85,000 miles , ( 650 dollars ) and new tires ( 65,000 miles...) P6 tires are great ($750) Otherwise car is perfect and most likely will easily make it to 200,000 miles, On highway this A4 gets 36 mpg and has far superior 4 wheel driving to anything else I have owned including my GMC Sierra , but then again My truck can pull 9000 pounds. I recomend this truck to anyone but keep in mind its a 2009 with V8, 5.3 ,, I average around 17 MPG More

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Three cars in about 7 years from this dealership My salesman (Gerald) is wonderful. He helps me by showing me all the gadgets in the car that I bought and helps me to set my phone in the car. My salesman (Gerald) is wonderful. He helps me by showing me all the gadgets in the car that I bought and helps me to set my phone in the car. More

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Sales person I hace a very good experience , he was very professional and ones about my deal , also new everything about my truck, I will come back to Robert Senge I hace a very good experience , he was very professional and ones about my deal , also new everything about my truck, I will come back to Robert Sengelman. More

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