55,000 mile service and air conditioning check
All went very well. A loaner car was available, as promised. The ac check didn't show anything wrong, so Hoffman re-charged the system to ensure pro
All went very well. A loaner car was available, as promised. The ac check didn't show anything wrong, so Hoffman re-charged the system to ensure proper function.
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by DaveCFO
Verified Customer
Verified Customer
Other Employees Tagged:
Olivia Roy
Nov 29, 2016 -
Hoffman Audi of East Hartford responded
Hi DaveCFO, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that our team performed the 55,000 mile service and air conditioning check in a prompt manner and provided you with a loaner while the maintenance was performed. We value our customers and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
quality service
First service on my Audi SQ-5 was performed in a thorough and timely manner as I expect from past experience with Hoffman Audi and Hoffman Porsche.
First service on my Audi SQ-5 was performed in a thorough and timely manner as I expect from past experience with Hoffman Audi and Hoffman Porsche.
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by F.GARUFI
Verified Customer
Verified Customer
Other Employees Tagged:
Olivia Roy
Nov 29, 2016 -
Hoffman Audi of East Hartford responded
Hi F.GARUFI, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to hear that your first service on your SQ-5 was performed thoroughly and timely manner. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.
Maintenance Service: Oil/filter
I have my 2009 Audi Q7 since 2010 and the reason why I have it serviced by Hoffman's is because of Rob Hlasyszyn. He's a strait shooter, knowledgable
I have my 2009 Audi Q7 since 2010 and the reason why I have it serviced by Hoffman's is because of Rob Hlasyszyn. He's a strait shooter, knowledgable and always customer friendly. He's a valuable asset to Hoffman.
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by HSTANMAN
Verified Customer
Verified Customer
Nov 29, 2016 -
Hoffman Audi of East Hartford responded
Hi HSTANMAN, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to hear that Rob has always been knowledgeable, customer friendly, and a straight shooter. We value our customers and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Outstanding Service
I had a great experience. Very prompt and courteous and I love the text updates. I highly recommend them and will definitely use them again.
I had a great experience. Very prompt and courteous and I love the text updates. I highly recommend them and will definitely use them again.
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by CRATAIC
Verified Customer
Verified Customer
Nov 29, 2016 -
Hoffman Audi of East Hartford responded
Hi CRATAIC, Thank you for choosing Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that our team were prompt, courteous and updated you every step of the way on the status of the work done. Thank you for your recommendation, we value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
15,000 mile service
Excellent service from drop-off to pick-up. Rob was very friendly, professional, and addressed all my questions and concerns. Shuttle service was also
Excellent service from drop-off to pick-up. Rob was very friendly, professional, and addressed all my questions and concerns. Shuttle service was also prompt and reliable.
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by MARIAMIKE2
Verified Customer
Verified Customer
Nov 30, 2016 -
Hoffman Audi of East Hartford responded
Hi MARIAMIKE2, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that you enjoyed our shuttle service and that Rob was friendly, professional and answered all your questions and concerns thoroughly. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Excellent Service experience from Robert H!
Certainly a much better than prior experiences with New Country BMW. The oil change was fast and Robert was a real pleasure to work with!!!
Certainly a much better than prior experiences with New Country BMW. The oil change was fast and Robert was a real pleasure to work with!!!
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by jonesgroup
Verified Customer
Verified Customer
Dec 08, 2016 -
Hoffman Audi of East Hartford responded
Hi jonesgroup, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that rob and the team were a pleasure to work with and provided you with overall prompt service. WE value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Very good service experience.
I made the appointment on line and had planned to wait. I showed up a little early, but was helped immediately. Service was completed quickly and sa
I made the appointment on line and had planned to wait. I showed up a little early, but was helped immediately. Service was completed quickly and satisfactorily. Car was returned in perfect condition.
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by CHERTIM
Verified Customer
Verified Customer
Dec 08, 2016 -
Hoffman Audi of East Hartford responded
Hi CHERTIM, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that our team performed the service your vehicle needed in a quick and satisfactory manner. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Excellent Service
Rob, my service representative is a ten out of ten - very helpful and accommodating. Service carefully done and very rapidly. Excellent in condition
Rob, my service representative is a ten out of ten - very helpful and accommodating. Service carefully done and very rapidly. Excellent in conditions very important to us.
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by BBLECHNER2
Verified Customer
Verified Customer
Dec 08, 2016 -
Hoffman Audi of East Hartford responded
Hello BBLECHNER2, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are happy to read that Rob was very helpful, accommodating, and our team provided careful and rapid service to your Audi. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.
Sales and Service Review
Dylann and Robert both were great. I had been in a few times before purchasing and Dylan was very patient. They were both excellent to work with. Fri
Dylann and Robert both were great. I had been in a few times before purchasing and Dylan was very patient. They were both excellent to work with. Friendly and very service oriented. No hassle which is what we like. Thank you.
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by MARYANN
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Bigge
Dec 08, 2016 -
Hoffman Audi of East Hartford responded
Hello MARYANN, Thank you for trusting Hoffman Audi of East Hartford for your vehicle service needs. We are pleased to read that Dylan, Rob and the team were friendly, excellent to work with and customer service oriented. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
regularly scheduled maintenance
Rob H always does an amazing job; appreciate his personalized service and care he gives me. Work is always on time and appreciate that the car is was
Rob H always does an amazing job; appreciate his personalized service and care he gives me. Work is always on time and appreciate that the car is washed.
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by rglasspiegel
Verified Customer
Verified Customer