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Robert Hlasyszyn
Robert Hlasyszyn | Page 10
Assistant Service Manager
Hoffman Audi of East Hartford
700 Connecticut Blvd
East Hartford, CT 06108
168 Reviews
168 Reviews
Write a Review168 Reviews of Robert Hlasyszyn
August 31, 2016
80K total makeover Needed brakes, fluid lines, electronics in dash from service. Excellent - everything working beautifully. Needed new front bumper panel. Asked fo Needed brakes, fluid lines, electronics in dash from service. Excellent - everything working beautifully. Needed new front bumper panel. Asked for it to be painted black rather than the dark metallic grey of the existing one. Looks like new, but is not black - is dark metallic grey! Took a while - 1.5 weeks - but expected it and was told it would take that long. Had an excellent loaner for the duration. VERY expensive, but much less than a new TTs! More
by MMACAW2
Verified CustomerOther Employees Tagged: Jason McGinnis, Mechanic - do not remember his name - very interactive a clear explanations of things that needed to be done.
August 25, 2016
TTRS service Had a good experience. First time at this dealership. Very friendly. Picked up my car in a timely fashion and all staff were very nice. Had a good experience. First time at this dealership. Very friendly. Picked up my car in a timely fashion and all staff were very nice. More
by TTRS
August 19, 2016
Here is the bad experience I had with th Audi Hoffman from East Hartford CT. I came for a xenon light bulb that had burn on Tuesday. They charged me $378 to replace the piece a I had with th Audi Hoffman from East Hartford CT. I came for a xenon light bulb that had burn on Tuesday. They charged me $378 to replace the piece and I came back home: a 30 minutes’ drive during which the burned light bulb alert came back. I thus came back the next day to the garage and they took my car for a better diagnosis of what was the problem. They needed to keep my car and the advisor told me that the pieces to change wouldn’t be expensive. I waited until the next day to obtain the final diagnosis: I need to change BOTH headlight control units , $524 each piece. As they do not have those pieces in stock, I came back for the third time to get my car back and get the advice to look for used pieces that could be less expensive. I left the garage and found out that my windows, mirrors, locker controls, and every single light of the car are not working anymore. I came back to the garage and they told me this was unrelated to the work they did to diagnose the headlight control units problem and that if I wanted to diagnose this problem I will have to pay for it. Basically I came for a simple light to change and came back home with a car in a worst state. I paid $378 for a xenon light to change and now none of my lights are working !!! More
by MAEVA.LANGOUET
August 18, 2016
Smooth and Professional Everything, from start to finish, was quick, professional, and reliable. While I was worried about a long, drawn-out process, Rob made sure that I was Everything, from start to finish, was quick, professional, and reliable. While I was worried about a long, drawn-out process, Rob made sure that I was in, out, and very happy. More
by DPRINSTEIN
August 16, 2016
Outstanding service and consideration The service team is very pleasant to deal with and addressed all my concerns to the last detail. The service manager delivered my vehicle on time as The service team is very pleasant to deal with and addressed all my concerns to the last detail. The service manager delivered my vehicle on time as promised. More
by JONATHANBONI
Other Employees Tagged: Adrian Hester, Jason McGinnis
August 16, 2016
Excellent service Everyone I've met at Hoffman Audi (from sales to service) has treated me like a valued human and customer. Service is quick and the amenities are very Everyone I've met at Hoffman Audi (from sales to service) has treated me like a valued human and customer. Service is quick and the amenities are very nice. My last service even came with a lovely "summer gift" for my family to enjoy the beach. Classy!!! I'd definitely consider purchasing from Hoffman again. More
by LoyalClient
August 12, 2016
Fixed light blub on short notice They confirmed an appointment, greeted me upon arrival, told me how it would take, directed me to waiting area, completed the work within the time spe They confirmed an appointment, greeted me upon arrival, told me how it would take, directed me to waiting area, completed the work within the time specified and delivered me back a washed car.. More
by PAUL.MANSOUR
Other Employees Tagged: Athena Lindquist , Olivia Roy
August 10, 2016
Service Good experience. comfortable lounge as i waited and worked on computer.Service rep was very nice as well. all work done properly. thank you all Good experience. comfortable lounge as i waited and worked on computer.Service rep was very nice as well. all work done properly. thank you all More
by JIM19
August 07, 2016
Evans audi Great communication, very fast turnaround time. Really liked the text communication, saved from phone tag. Robert was fantastic. Very thankful for the Great communication, very fast turnaround time. Really liked the text communication, saved from phone tag. Robert was fantastic. Very thankful for the warranty. Hoffemans always treat the customer right. More
by BONNIECT
August 02, 2016
Total professionals Exceeded my request for service by identifying recalls and fixes that were available for my vehicle. Rob was incredibly informative and gave me hone Exceeded my request for service by identifying recalls and fixes that were available for my vehicle. Rob was incredibly informative and gave me honest feedback. Not once did I feel like they were promoting things that were unnecessary. More
by M.MADNICK
