Robert Hlasyszyn | Page 3

Engaged Hoffman Audi to perform a "CPO-level" used car inspection on a vehicle I'm a interested in buying from a 3rd party dealer. They did a video walkthrough and complete report/write-up that I shared inspection on a vehicle I'm a interested in buying from a 3rd party dealer. They did a video walkthrough and complete report/write-up that I shared with the 3rd party. Robert was very proactive and helpful throughout the entire process. I live 2.5 hours away, did this all remotely, and the entire process was seamless. More

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Robert’s customer service was exceptional. Made the entire experience painless for me, Excellent communication, including explaining the car service issue and providing status updates. Made the entire experience painless for me, Excellent communication, including explaining the car service issue and providing status updates. More

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Excellent! The staff and facility are by far the best for our vehicle. Always great service and helpful staff. The staff and facility are by far the best for our vehicle. Always great service and helpful staff. More

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Great service! Had a future recall but serviced it before notification letter in order to save my time! Had a future recall but serviced it before notification letter in order to save my time! More

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Knowledgeable, professional, and friendly set of people - among the reasons I have been with Hoffman’s since 1989. among the reasons I have been with Hoffman’s since 1989. More

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Drop off my S5 for a ecm recall got it back with a scratched center console the leather was ripped and sticking out they refused any responsibility and made excuses will never return again horrible se scratched center console the leather was ripped and sticking out they refused any responsibility and made excuses will never return again horrible service i wish I never came for the recall More

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Service Robert was very helpful. I had requested something out of the ordinary in order to better coordinate with my schedule and he didn't even question it! Robert was very helpful. I had requested something out of the ordinary in order to better coordinate with my schedule and he didn't even question it! Just did what he could, I really appreciate that. More

by Audi41958 Verified Customer Verified Customer

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Prompt, efficient, communicative and honest Robert H got me in and out of there as soon as I arrived with the car. I asked him for additional cleaning within the car in addition to my regular se Robert H got me in and out of there as soon as I arrived with the car. I asked him for additional cleaning within the car in addition to my regular service, and he said no problem. I heard updates from him throughout the day. The car was ready when I picked it up, and the check out was seamless. Thank you Robert! You are prompt, efficient, communicative and honest--all the qualities I look for in a service representative. More

by MRPREZ98 Verified Customer Verified Customer

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Had two recall items fixed on an Audi Q5 It was a quick service fixing two items on recall - my husband waited and it took just over an hour. My husband said it was the service was fine. It was a quick service fixing two items on recall - my husband waited and it took just over an hour. My husband said it was the service was fine. More

by bgaffner Verified Customer Verified Customer

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Recall Remedy The Service Center took my call and arranged an appointment in short order. Extremely efficient during vehicle drop-off, with courtesy ride standing The Service Center took my call and arranged an appointment in short order. Extremely efficient during vehicle drop-off, with courtesy ride standing by. One point to note: this visit was for an on-going campaign recall activity, so Hoffman may be compelled to provide on-point service. True test will be when service visit is for anything other than a Audi campaign. More

by PV Verified Customer Verified Customer

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