Robert Hlasyszyn | Page 6

Quick and Painless Went online to schedule an appointment which to my surprise was available the next morning. Dropped car off a little early, figured I might hear by en Went online to schedule an appointment which to my surprise was available the next morning. Dropped car off a little early, figured I might hear by end of day about car. Two hours later I received a call saying car was ready and was no charge as still under warranty. Great service, great communication. Very impressive for a car dealer. Pickup was flawless. More

by JGREENE0 Verified Customer Verified Customer

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Great service, but very expensive I made an appointment for an oil change on my 08 A4 Avant. The good: my oil was changed, they reset my service light, they did a safety inspection whe I made an appointment for an oil change on my 08 A4 Avant. The good: my oil was changed, they reset my service light, they did a safety inspection where they reported that my brakes were new (yeah-I remember paying for that). The waiting room was very comfortable and they offered me a complimentary breakfast sandwich, twice. THey washed my very filthy car and my front floor mats (no vacuuming). Lastly we discussed the Takata Airbag recall & the fact that God only knows when or if the fix will be availble in New England. Humph. The associate who helped me was extremely polite and professional and everyone there was super nice. The NOT SO GOOD: "Oil Change"- I was there for almost 2hours- good thing I had an appointment. THe cost was $130.00 plus tax ( 5 qts synthetic Castrol, Audi filter & a screw)- I knew this going in- it was more convenient for me to go to East Hartford ( I foolishly thought it would be quicker than going to my much further away mechanic- I was wrong)- so I made a decision to pay 75% more than usual for convenience & a very commodious waiting room. So Hoffman's- any thought to a "no frills oil change" that gets me in & out in 30-45 minutes? More

by 200K Avant Verified Customer Verified Customer

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Amazing Rob was fantastic. The tire I needed for my vehicle arrived the same day the vehicle was brought in. It was put on and finished within an hour. Great Rob was fantastic. The tire I needed for my vehicle arrived the same day the vehicle was brought in. It was put on and finished within an hour. Great job by the team at Hoffman Audi. More

by ZHOFFMAN9 Verified Customer Verified Customer

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Service Department Great as always This is the 6th car we have had through this dealership going back a number of years and besides the Audi brand, their service department is the main This is the 6th car we have had through this dealership going back a number of years and besides the Audi brand, their service department is the main reason we keep coming back. Car is done on time if not before and delivered back in perfect condition. Love the service techs! More

by SKORNFELD Verified Customer Verified Customer

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Alignment check. I had recently purchased a used car from Hoffman Audi. After driving it for a couple of days I believed the alignment was off. I called to make an a I had recently purchased a used car from Hoffman Audi. After driving it for a couple of days I believed the alignment was off. I called to make an appointment to have it checked out and they were very accommodating (I had to travel 45 mins and I have a busy schedule). They were very thorough and gave me detailed information showing the work that was done. Excellent service! More

by gardnas51 Verified Customer Verified Customer

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Great Service I brought my S5 in to the East Hartford Audi dealership for routine service. Expert, prompt and friendly service and I was given a clean 2017 loaner w I brought my S5 in to the East Hartford Audi dealership for routine service. Expert, prompt and friendly service and I was given a clean 2017 loaner while my car was being serviced. The waiting lounge is clean and comfortable. I enjoy bringing my Audi to this dealership. More

by LPAYMAR Verified Customer Verified Customer

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excellent service As always, courteous staff, excellent and reliable service. Cleaning the car is always appreciated. one of the major reason we continue to buy cars As always, courteous staff, excellent and reliable service. Cleaning the car is always appreciated. one of the major reason we continue to buy cars at Hoffman over many years is the excellent service. More

by MARTIN.WAND Verified Customer Verified Customer

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Always had great experience at Hoffman Audi Came in to put on winter tires on my car and install hitch. I came in bit late to my service appointment but Robert from service department promptly Came in to put on winter tires on my car and install hitch. I came in bit late to my service appointment but Robert from service department promptly took care of all the paper work and I was on my way back to work in no time. They replaced the tires, got the hitch installed and handed the car back nice and tidy in a day. More

by SUBASH88 Verified Customer Verified Customer

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Rob was super communicative and gave me amazing service Rob kept me up to speed with every aspect of my most recent service. He was my advocate and helped me understand the service I needed for safety and s Rob kept me up to speed with every aspect of my most recent service. He was my advocate and helped me understand the service I needed for safety and service I needed to think about prospectively. I appreciate the transparency; guys like Rob keep me coming back to Hoffman for service. More

by ADAMLEHMANN Verified Customer Verified Customer

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Efficient, thorough and hassle-free! Super dealer and service centre. Hoffman always do their very best to accommodate and service my needs with my Audi. I trust them implicitly to spot Super dealer and service centre. Hoffman always do their very best to accommodate and service my needs with my Audi. I trust them implicitly to spot and diagnose issues. They work hard to complete work in a timely manner, take care of the vehicle and always provide full communication and a loaner to reduce any hassle. Tremendous to deal with. More

by Audi Driver Verified Customer Verified Customer

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