Robert Jew
Robert Jew at Victory Honda of San Bruno

Robert Jew

Service Manager

Victory Honda of San Bruno

345 El Camino Real
San Bruno, CA 94066

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4.4
50 Reviews
4.4

50 Reviews

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50 Reviews of Robert Jew

April 13, 2026

Dealership Rating
Employee Rating

James is very friendly and very helpful. Thanks to him I have a care , also very caring. More

by elenacorletto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2026

Victory Honda of San Bruno responded

It’s wonderful that James provided friendly and caring support during your used Honda HR-V purchase. Congratulations on your new car. We look forward to helping with anything you need in the future. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

April 10, 2026

Dealership Rating
Employee Rating

Service was much appreciated and the details of what my vehicle needed was explained well More

by MICHELEAZZOPARDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2026

Victory Honda of San Bruno responded

It means a lot to hear our team explained your Honda CR-V’s service needs so clearly. Thank you for your five-star review. We look forward to helping keep your CR-V running smoothly. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

April 10, 2026

Dealership Rating
Employee Rating

They kept me informed about the job and the time my car would be done More

by MICHELEAZZOPARDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2026

Victory Honda of San Bruno responded

We’re glad our team kept you updated on your Honda CR-V service and completion time. Thank you for the five-star rating, and we look forward to your next visit. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

April 05, 2026

Dealership Rating
Employee Rating

Service was on time thorough and well done. Very satisfactory. I will return. Thank you for the support, More

by jphlaw0738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2026

Victory Honda of San Bruno responded

Thank you for trusting us with your Honda HR-V service and for noting how thorough and punctual we were. Robert and our service team are pleased to have provided the support you needed. We look forward to assisting you again on your next visit. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

April 02, 2026

Dealership Rating
Employee Rating

I made an appointment to get my fuel injector system cleaned, and I was told that they were only able to do half of the service because they don’t have the parts. How does the dealership not have the pa More

by Kbrowning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 06, 2026

Victory Honda of San Bruno responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

Apr 06, 2026

Victory Honda of San Bruno responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

March 26, 2026

Dealership Rating
Employee Rating

Only one service writer. He spent 40 minutes with 1st customer. Then he told me it would be 2 hours from then which it was already 7:40 am just for a software update. I as More

by hascall15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 01, 2026

Victory Honda of San Bruno responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

Apr 01, 2026

Victory Honda of San Bruno responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

March 15, 2026

Dealership Rating
Employee Rating

Caring staff that listened and addressed all my needs. They made sure I was comfortable and kept me updated by text. More

by EVLUVSCHEEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glenn Chu

Mar 15, 2026

Victory Honda of San Bruno responded

Thank you for sharing how our team listened to you, kept you comfortable, and provided timely text updates during your Honda Civic service. We’re pleased to know that our attentive approach addressed all your needs. We appreciate your feedback and look forward to assisting you again. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

March 03, 2026

Dealership Rating
Employee Rating

Glenn was very helpful on replacing a starter on my accord. He is friendly and get the job done smoothly More

by JIANPINGYIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glenn, and technician who works on my car

March 01, 2026

Dealership Rating
Employee Rating

After they fixed the recall Amy car started to have problems I never had before More

by S_WATSON88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 23, 2026

Dealership Rating
Employee Rating

Thoroughly unimpressed with everyone I dealt with. From the first call to confirm a warranty issue that actually already had been serviced (so a waste of a trip) to the person at the counter that felt More

by spyjmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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