Robert Jew
Robert Jew at Victory Honda of San Bruno

Robert Jew

Service Manager

Victory Honda of San Bruno

345 El Camino Real
San Bruno, CA 94066

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4.4
54 Reviews
4.4

54 Reviews

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54 Reviews of Robert Jew

May 06, 2026

Dealership Rating
Employee Rating

Clean, good communication of what was going to be done and quick service. Was promptly called when my vehicle was ready. More

by ramosjl07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2026

Victory Honda of San Bruno responded

It’s great to hear that clear communication, a clean environment, and quick service helped make your Honda Civic visit efficient. We appreciate the chance to get you back on the road promptly. Thank you for choosing us, and we look forward to assisting you again soon. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

April 30, 2026

Dealership Rating
Employee Rating

They’re always helpful and provide great customer service. I would highly recommend them to anyone looking to finance a vehicle More

by TROYF67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre Dixon

Apr 30, 2026

Victory Honda of San Bruno responded

We’re glad our team could guide you through financing your new Honda Passport with attentive service. It’s rewarding to know you found the process helpful. Thank you for recommending us! Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

April 27, 2026

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Employee Rating

I had brought my 2017 Honda CR-V because of an oil leak after I had brought my vehicle in for servive a month ago. My service advisor- Joseph Bustamante was great. I told him the problem and told me to re More

by BIGTEX0216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Bustamante- my service advisor

Apr 27, 2026

Victory Honda of San Bruno responded

We appreciate you sharing your experience with our Honda service department. It’s great to hear our service advisor quickly identified the defective plug washer and kept you updated while you waited in the remodeled showroom. We look forward to helping your CR-V stay in top shape on your next visit. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

Apr 28, 2026

BIGTEX0216 responded

I had brought my 2017 Honda CR-V because of an oil leak after I had brought my vehicle in for service a month ago. My service advisor- Joseph Bustamante was great. I told him the problem, and he told me to relax in your newly remodeled showroom while he have his service technicians isolate the problem. Mr. Bustamante came back shortly and told me that the oil train plug washer was defective. He said his technician will immediately install a new washer and have me back on the road shortly. Mr. Bustamante was great. He listened to my problem and kept me updated during my stay. He was apologetic about the defective washer and offer me a free oil change on my next visit. That what I call great customer service. Keep up the outstanding work.

April 22, 2026

Dealership Rating
Employee Rating

Great service and friendly personnel. The service on my car was completed on time and I was noticed promptly More

by nelsonprimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2026

Victory Honda of San Bruno responded

Thank you for the 5-star rating. We’re glad our team provided friendly service and completed your Honda CR-V maintenance on schedule while keeping you informed. We look forward to helping you again. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

April 17, 2026

Dealership Rating
Employee Rating

Was amazed at the new Victory renovation. 5th Honda I bought from you guys!! Will definitely by a 6th when my lease ends! More

by jjvalentini40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanal Hassoun, Hernan Ponce

Apr 17, 2026

Victory Honda of San Bruno responded

We’re thrilled the renovated showroom impressed you. Congratulations on your fifth Honda purchase, and we look forward to helping you find your sixth Honda when your lease ends. Thank you for choosing us! Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

April 13, 2026

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Employee Rating

James is very friendly and very helpful. Thanks to him I have a care , also very caring. More

by elenacorletto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2026

Victory Honda of San Bruno responded

It’s wonderful that James provided friendly and caring support during your used Honda HR-V purchase. Congratulations on your new car. We look forward to helping with anything you need in the future. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

April 10, 2026

Dealership Rating
Employee Rating

They kept me informed about the job and the time my car would be done More

by MICHELEAZZOPARDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2026

Victory Honda of San Bruno responded

We’re glad our team kept you updated on your Honda CR-V service and completion time. Thank you for the five-star rating, and we look forward to your next visit. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

April 05, 2026

Dealership Rating
Employee Rating

Service was on time thorough and well done. Very satisfactory. I will return. Thank you for the support, More

by jphlaw0738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2026

Victory Honda of San Bruno responded

Thank you for trusting us with your Honda HR-V service and for noting how thorough and punctual we were. Robert and our service team are pleased to have provided the support you needed. We look forward to assisting you again on your next visit. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

April 02, 2026

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Employee Rating

I made an appointment to get my fuel injector system cleaned, and I was told that they were only able to do half of the service because they don’t have the parts. How does the dealership not have the pa More

by Kbrowning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 06, 2026

Victory Honda of San Bruno responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

March 26, 2026

Dealership Rating
Employee Rating

Only one service writer. He spent 40 minutes with 1st customer. Then he told me it would be 2 hours from then which it was already 7:40 am just for a software update. I as More

by hascall15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 01, 2026

Victory Honda of San Bruno responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

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