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Hernan Ponce
Hernan Ponce at Victory Honda of San Bruno

Hernan Ponce

Service Manager

Victory Honda of San Bruno

345 El Camino Real
San Bruno, CA 94066

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4.2
13 Reviews
4.2

13 Reviews

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13 Reviews of Hernan Ponce

September 07, 2026

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Employee Rating

They did not keep up with the 15k annual mileage limit we agreed on during the bargaining More

by Lucoius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tanal Hassoun, Robert Jew, Fares Aqleh

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Sep 11, 2026

Victory Honda of San Bruno responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Tanal Hassoun tanal.hassoun@victoryhonda.com

August 29, 2026

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Employee Rating

The dealership tries to please most customer ! Some of the personell are not very friendly . More

by CLAYTON.SMITH02
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tanal Hassoun, Fares Aqleh, Andre Dixon

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Sep 08, 2026

Victory Honda of San Bruno responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Victory Honda of San Bruno! Tanal Hassoun tanal.hassoun@victoryhonda.com

August 19, 2026

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Employee Rating

Very kind and helpful staff. I had a very pleasant experience. I look forward to our future relationship. More

by Msninalee
Recommend Dealer
Yes

Other Employees Tagged: Tanal Hassoun, Robert Jew, Fares Aqleh, Andre Dixon

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Aug 20, 2026

Victory Honda of San Bruno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Victory Honda of San Bruno. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

July 05, 2026

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Employee Rating

I will recommend my family & friends to victory Honda of San Bruno and Andre was so helpful I really appreciate him so much More

by jasminebrooks626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tanal Hassoun, Robert Jew, Fares Aqleh, Andre Dixon, Diego Banderas-Guitierrez

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Jul 05, 2026

Victory Honda of San Bruno responded

We appreciate you recommending us to your family and friends and highlighting Andre’s attentive assistance. We hope you enjoy every moment behind the wheel of your new Honda Civic. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

June 19, 2026

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Employee Rating

Satisfied and happy with the experience and I can recommend with my friends in this place More

by mcabutaje2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tanal Hassoun, Robert Jew, Fares Aqleh, Glenn Cruz

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Jun 19, 2026

Victory Honda of San Bruno responded

Thank you for recommending us and for sharing your positive Honda experience. It means a lot that you feel comfortable referring friends. We look forward to welcoming you back soon. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

May 12, 2026

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Employee Rating

I like receiving service from the same sales associate and manager as well. The new place is nice. Wish it would take less time. More

by byrdlove69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre Dixon

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May 12, 2026

Victory Honda of San Bruno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Victory Honda of San Bruno. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

April 17, 2026

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Employee Rating

Was amazed at the new Victory renovation. 5th Honda I bought from you guys!! Will definitely by a 6th when my lease ends! More

by jjvalentini40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanal Hassoun, Robert Jew

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Apr 17, 2026

Victory Honda of San Bruno responded

We’re thrilled the renovated showroom impressed you. Congratulations on your fifth Honda purchase, and we look forward to helping you find your sixth Honda when your lease ends. Thank you for choosing us! Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

April 13, 2026

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Employee Rating

James is very friendly and very helpful. Thanks to him I have a care , also very caring. More

by elenacorletto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tanal Hassoun, Robert Jew, Fares Aqleh, Alex Alvarado, James Tan, Juan Breganza, Diego Banderas-Guitierrez

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Apr 13, 2026

Victory Honda of San Bruno responded

It’s wonderful that James provided friendly and caring support during your used Honda HR-V purchase. Congratulations on your new car. We look forward to helping with anything you need in the future. Tanal Hassoun General Manager tanal.hassoun@victoryhonda.com

February 25, 2026

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Employee Rating

Alex Alvarado was the reason we purchased a vehicle from Victory Honda in San Bruno. Alex is very knowledgeable, friendly and thorough and I would recommend him to anyone. More

by slcacianti
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tanal Hassoun, Fares Aqleh, Alex Alvarado

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December 10, 2025

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Employee Rating

Very fast and prompt services and services staff is excellent in attend our needs. Thank you. More

by kokminchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanal Hassoun, Robert Jew, Fares Aqleh

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