Robert John Lisi | Page 116

Excellent Customer Service Wow! This dealership is nothing but The Top Shelf, from the response time from the Internet Sales Manager-Tarissa Rinier to your Salesman, Arno Orsini Wow! This dealership is nothing but The Top Shelf, from the response time from the Internet Sales Manager-Tarissa Rinier to your Salesman, Arno Orsini. With today's Covid pandemic i had concerns on how the transaction would occur. They followed the CBC guidelines to protect the customer and as the well being of the employee.This dealer was nothing but professional, courteous and a pleasure to do business with. I can't express my gratitude enough about Arno Orsini from the purchase of my C43 AMG to the technical support from Robert Lisi. Even though my fiance and i drove an hour and a half, would drive to Mercedes Benz of Princeton tomorrow.Keep up the great customer service! More

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Hellp Provided Robert provided me with tutorials about the features of my vehicle. He did the best he could due to the conoravirus restrictions. He was going to re Robert provided me with tutorials about the features of my vehicle. He did the best he could due to the conoravirus restrictions. He was going to refer me to my local dealer for further training on how to get the most from my new car. I have not as yet heard from my dealer but this is not his fault. He was going to send an e-mail to them asking that they reach out to me to go over some of the features. More

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Received exceptional customer service at Mercedes Benz Princeton. Jordan and John were wonderfully helpful from beginning to end. I highly recommend this dealership and will be a returning customer. Princeton. Jordan and John were wonderfully helpful from beginning to end. I highly recommend this dealership and will be a returning customer. More

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Under the circumstances at the time I purchased my vehicle, Rob was unable to offer 1:1 training that would help me understand the technology package of the car, however he sent me several virtual vid vehicle, Rob was unable to offer 1:1 training that would help me understand the technology package of the car, however he sent me several virtual videos to support and or aid in that learning and gave me his contact information should I have questions. He made himself available to me anytime any day. More

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Thank you for making my turn-in and new car purchase so easy. It was especially important during this pandemic. I appreciated that everyone was careful and took extra precautions to ensure safety, while easy. It was especially important during this pandemic. I appreciated that everyone was careful and took extra precautions to ensure safety, while not losing any of the usual steps. I would definitely recommend Princeton Mercedes. Everyone involved went above and beyond. More

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Coronovirus car pick-up It was a weird experience to buy a car right as the quarantine was starting but the dealership handled it very professionally and efficiently. Our ori It was a weird experience to buy a car right as the quarantine was starting but the dealership handled it very professionally and efficiently. Our original sales person was working from home but Arno covered for him and handled things beautifully. More

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Robert John Lisi was amazing — he walked me through all the amazing features of my new GLC, and very patiently at that!! I went from a 2011 Lexus to my new car — and there was a LOT to learn and set up. Ro the amazing features of my new GLC, and very patiently at that!! I went from a 2011 Lexus to my new car — and there was a LOT to learn and set up. Robert answered every question and completely setup and synced my phone, for starters; then went through everything from my seat angle selections to the wonders of the panoramic sunroof! Robert is Knowledgeable, patient and enthusiastic about my buying experience — he seemed genuinely happy for me, and was determined to make my car perfect for me. And it is!! Thanks so much, Robert —- you’re the best! More

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Great service and treatment at Mercedes Benz in Princeton I had a great experience with the purchase of my new Mercedes Benz. Robert was extremely helpful and friendly slowly walking me through all the amazin I had a great experience with the purchase of my new Mercedes Benz. Robert was extremely helpful and friendly slowly walking me through all the amazing features of my new car. More

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Great service and very professional Robert did a wonderful job in explaining all the car features before we left the dealership. He was quite patient while providing granular level detai Robert did a wonderful job in explaining all the car features before we left the dealership. He was quite patient while providing granular level details and made our buying and exit experience delightful. More

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My salesman, Alex was no less than superb. He was low pressure and extremely knowledgeable. We had seen him several months ago looking for a certified preowned cabriolet. Nothing available at that time pressure and extremely knowledgeable. We had seen him several months ago looking for a certified preowned cabriolet. Nothing available at that time as leases in general were not up yet. He said he would not bother us unless something came in. In the beginning of March he had a 2018 E400 cabriolet come in off off lease that he sold new. The vehicle is stunning and appears new in every way. We negotiated a fair price and bought the vehicle. Upon delivery, Robert Lisi was readily available to explain the vehicle features. Our time was limited but Robert again Later followed through with contacting us to address a few areas still needing clarification. Robert was most knowledgeable and explained areas in understandable terms. I have purchased many vehicles over the years and hands down this was the best and actually most pleasant experience I have had. /s/ James L Hutchinson More

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