Robert Jones

My last purchase was in 2016 at NSF, my 2016 F150 recently had hail damage repaired in 2024 and an issue due to a mistakenly wrong item ordered to replace my tonneau cover was discovered late due to recently had hail damage repaired in 2024 and an issue due to a mistakenly wrong item ordered to replace my tonneau cover was discovered late due to my health issues. Kevin Dorning (Parts Sales - directed me to Robert Jones), Mike Bayer (Service Director - stepped up to assist Mr. Jones due to ongoing meetings) and Robert Jones (Service GM) made the purchase Right for this happy customer! The right people are at the right positions at this dealership! I will definately use this dealership again to purchase my next vehicle! More

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Mr Charles Young is the best . He is always super helpful and always assigns the best people to assist in repairs for my vehicle. He is always super helpful and always assigns the best people to assist in repairs for my vehicle. More

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I've been taking my Truck for maintenance and they are absolutely amazing. Very professional, quick and attentive. Last oil change was done under 60 minutes. absolutely amazing. Very professional, quick and attentive. Last oil change was done under 60 minutes. More

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Excellent Customer Service. The Quick Lane serviced my vehicle promptly and called me as soon as it was ready. The Quick Lane serviced my vehicle promptly and called me as soon as it was ready. More

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The service dept manager and his team were all very professional , courteous and knowledgeable of my visit. professional , courteous and knowledgeable of my visit. More

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I had my ac checked. The compressor was changed out but it still only blows cold air from the dash. They did not repair the airflow control inside the cab of the truck The compressor was changed out but it still only blows cold air from the dash. They did not repair the airflow control inside the cab of the truck More

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No issues with service. Staff very helpful. Bought my 2016 Explorer from NS Ford. Price for a New Ford thanks to the DemoRats way to Expensive. Merry Christmas 🎅 Staff very helpful. Bought my 2016 Explorer from NS Ford. Price for a New Ford thanks to the DemoRats way to Expensive. Merry Christmas 🎅 More

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I want to thank and give kudos to Gary Conn for going above and beyond in helping my son & I in getting my sons vehicle fixed. He got it done faster than anticipated. I would recommend Gary & North Si above and beyond in helping my son & I in getting my sons vehicle fixed. He got it done faster than anticipated. I would recommend Gary & North Side Ford for you vehicle repairs or purchases Again Kudos to my new friend Gary More

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I have been using Northside Ford for six years and I always get good service every time! always get good service every time! More

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This visit was simply to quicklane for an oil change. First come, first serve. The only reason not maxed out at 5 is because of the wait. 2+ hours. I was told when I arrived the projected wait and did co First come, first serve. The only reason not maxed out at 5 is because of the wait. 2+ hours. I was told when I arrived the projected wait and did come prepared. Waiting area comfortable. Personnel courteous. Would have been perfect, though, with a shorter wait. More

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