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Robert Karas

Overview Reviews (98) Inventory (123)

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Robert Karas

New Car Sales Manager

Russ Darrow Mitsubishi

W226S1700 WI-164
Waukesha, WI 53186

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4.6

98 Reviews

Overview Reviews (98) Inventory (123)

Dealership Experience

8 yrs, 5 mos

Industry Experience

8 yrs, 5 mos

Languages Spoken

English

4.6

98 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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98 Reviews of Robert Karas

March 11, 2026

Dealership Rating

Employee Rating

Josh, the salesman, was a refreshing change of pace from the typical car salesman. Understanding and patient the typical car salesman. Understanding and patient More

by DJCASTINE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Karas

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Mar 11, 2026 -

Russ Darrow Mitsubishi responded

It’s fantastic to hear our team provided an understanding and patient experience for your purchase. Congratulations on your used Kia Sorento. We appreciate you choosing us and look forward to assisting you in the future. Rob Karas rob.karas@russdarrow.com

March 03, 2026

Dealership Rating

Employee Rating

I had an excellent experience from start to finish with Josh and ROB. The team was professional, transparent, and respectful of my time. There were no surprise fees, no pressure tactics, and everything w Josh and ROB. The team was professional, transparent, and respectful of my time. There were no surprise fees, no pressure tactics, and everything was explained clearly — from pricing to financing options. Rob and I talked about the deal on the phone and they delivered accordingly. I truly appreciated the honesty and communication throughout. If you’re looking for a dealership that values professionalism and customer service, I highly recommend Russ Darrow. Oh about the 2025 outlander, I love it. Get the SEL or Platinum. So worth it. More

by DINC4832

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joshua Washington-Boyd, GREGORY WITKOWSKI

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Mar 03, 2026 -

Russ Darrow Mitsubishi responded

It’s fantastic to know Joshua and Robert provided a seamless, respectful experience for your 2025 Mitsubishi Outlander SEL. We’re happy the financing options and pricing were clearly explained without any surprises. Thank you for recommending us. Rob Karas rob.karas@russdarrow.com

February 12, 2026

Dealership Rating

Employee Rating

Very good! Josh was very helpful. Explained options very well. Was very accommodating through out my entire process. Beginning to end Josh was very helpful. Explained options very well. Was very accommodating through out my entire process. Beginning to end More

by DIKUO

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Joshua Washington-Boyd, Ziggy Filipovic , Robert Karas

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Feb 13, 2026 -

Russ Darrow Mitsubishi responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Russ Darrow Mitsubishi! Rob Karas rob.karas@russdarrow.com

Feb 12, 2026 -

DIKUO responded

Josh Was very helpful, patient and understanding. He explained all options very well and answered all questions. Josh was very accomadating throughout the entire process of the sale. Beginning to end, when I drove away!!!

Feb 19, 2026 -

DIKUO responded

Excellent

February 04, 2026

Dealership Rating

Employee Rating

Rob made this deal happen. His explanation of the process and pricing was amazing, Josh went above and beyond to ensure that I'm happy with the vehicle, despite that vehicle ha His explanation of the process and pricing was amazing, Josh went above and beyond to ensure that I'm happy with the vehicle, despite that vehicle has been sitting outside. He cleaned it even though it's late in the day. I appreciate them very much More

by DINC4832

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Karas

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Feb 04, 2026 -

Russ Darrow Mitsubishi responded

Thank you for choosing the new Mitsubishi Outlander and for sharing your experience. We’re pleased our team provided clear explanations of the process and pricing, and took extra care to have your Outlander cleaned before you left. We appreciate your trust and look forward to assisting you again.

February 02, 2026

Dealership Rating

Employee Rating

Perfect from start to finish. All questions answered and entire staff was very friendly. Thanks All questions answered and entire staff was very friendly. Thanks More

by Dan

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Karas

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Feb 03, 2026 -

Russ Darrow Mitsubishi responded

Thank you for choosing the Mitsubishi Outlander and highlighting our friendly team. We’re glad we could answer your questions and make the process smooth. We look forward to helping you again.

January 28, 2026

Dealership Rating

Employee Rating

Everyone was great. One of the easiest car buying experiences I've ever had. Would do it again. One of the easiest car buying experiences I've ever had. Would do it again. More

by andyromanowski31

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joshua Washington-Boyd

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Jan 28, 2026 -

Russ Darrow Mitsubishi responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Rob Karas rob.karas@russdarrow.com

January 22, 2026

Dealership Rating

Employee Rating

All went well, until had to wait three hours in that uncomfortable waiting area and your phone charger station Sucks!! It's broke, 3 hours to get my tires done uncomfortable waiting area and your phone charger station Sucks!! It's broke, 3 hours to get my tires done More

by JUSTSAILIN65

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Karas

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Jan 23, 2026 -

Russ Darrow Mitsubishi responded

Thank you for your feedback, and we apologize for any inconvenience. We sincerely appreciate your business and hope to see you again here at Russ Darrow Mitsubishi. Rob Karas rob.karas@russdarrow.com

January 21, 2026

Dealership Rating

Employee Rating

Pushy on extended services. Never disclosed that there was one key fob and service ended there Never disclosed that there was one key fob and service ended there More

by MILES11

Verified Customer

Recommend Dealer

Other Employees Tagged: Robert Karas

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Jan 25, 2026 -

Russ Darrow Mitsubishi responded

Miles, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Rob Karas rob.karas@russdarrow.com

Jan 25, 2026 -

Russ Darrow Mitsubishi responded

January 03, 2026

Dealership Rating

Employee Rating

Sales manager changed the price after we negotiated didn’t find out until after they already took my down payment didn’t find out until after they already took my down payment More

by B0RAD6

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Joshua Washington-Boyd

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Jan 09, 2026 -

Russ Darrow Mitsubishi responded

I'm sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact me directly. I would love to get to the bottom of this and turn things around for you. Darion Mcmiller darion.mcmiller@russdarrow.com

Jan 09, 2026 -

Russ Darrow Mitsubishi responded

December 27, 2025

Dealership Rating

Employee Rating

One of our best experiences we have had at a car dealer. Josh the car salesman was wonderful. Josh the car salesman was wonderful. More

by sassykat20052005

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joshua Washington-Boyd

Report | Print

Dec 27, 2025 -

Russ Darrow Mitsubishi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Darion Mcmiller darion.mcmiller@russdarrow.com

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